{"id":10851,"date":"2026-03-05T23:48:13","date_gmt":"2026-03-05T15:48:13","guid":{"rendered":"https:\/\/www.archimetric.com\/vn\/quick-learning-archimate-part-6-business-layer\/"},"modified":"2026-03-05T23:48:13","modified_gmt":"2026-03-05T15:48:13","slug":"quick-learning-archimate-part-6-business-layer","status":"publish","type":"post","link":"https:\/\/www.archimetric.com\/vn\/quick-learning-archimate-part-6-business-layer\/","title":{"rendered":"H\u1ecdc nhanh ArchiMate Ph\u1ea7n 6 \u2013 L\u1edbp Kinh doanh"},"content":{"rendered":"<div class=\"cl-preview-section\"><\/div>\n<div class=\"cl-preview-section\">\n<h2 id=\"business-layer-structural-concepts\">C\u00e1c kh\u00e1i ni\u1ec7m c\u1ea5u tr\u00fac l\u1edbp Kinh doanh<\/h2>\n<\/div>\n<div class=\"cl-preview-section\">L\u1edbp kinh doanh c\u1ee7a ArchiMate x\u00e1c \u0111\u1ecbnh c\u00e1c kh\u00e1i ni\u1ec7m v\u00e0 m\u1ed1i quan h\u1ec7 c\u1ea5p cao trong ki\u1ebfn tr\u00fac doanh nghi\u1ec7p: c\u00e1c s\u1ea3n ph\u1ea9m cu\u1ed1i c\u00f9ng v\u00e0 c\u00e1c h\u1ec7 th\u1ed1ng giao h\u00e0ng cho kh\u00e1ch h\u00e0ng. L\u1edbp ki\u1ebfn tr\u00fac n\u00e0y th\u1ec3 hi\u1ec7n s\u1ef1 th\u1ef1c hi\u1ec7n c\u00e1c m\u1ee5c ti\u00eau v\u00e0 y\u00eau c\u1ea7u c\u1ea5p cao c\u1ee7a qu\u1ea3n l\u00fd, t\u1eeb \u0111\u00f3 th\u00fac \u0111\u1ea9y vi\u1ec7c tri\u1ec3n khai c\u00e1c khung ki\u1ebfn tr\u00fac doanh nghi\u1ec7p.<\/div>\n<div class=\"cl-preview-section\">C\u00e1c th\u00e0nh ph\u1ea7n l\u1edbp kinh doanh m\u00f4 h\u00ecnh h\u00f3a t\u1ed5 ch\u1ee9c v\u1eadn h\u00e0nh c\u1ee7a doanh nghi\u1ec7p theo c\u00e1ch \u0111\u1ed9c l\u1eadp v\u1edbi c\u00f4ng ngh\u1ec7, trong khi c\u00e1c th\u00e0nh ph\u1ea7n chi\u1ebfn l\u01b0\u1ee3c m\u00f4 h\u00ecnh h\u00f3a \u0111\u1ecbnh h\u01b0\u1edbng v\u00e0 l\u1ef1a ch\u1ecdn chi\u1ebfn l\u01b0\u1ee3c c\u1ee7a doanh nghi\u1ec7p. L\u1edbp kinh doanh, l\u1edbp \u1ee9ng d\u1ee5ng v\u00e0 l\u1edbp c\u00f4ng ngh\u1ec7 \u0111\u01b0\u1ee3c chia th\u00e0nh ba lo\u1ea1i kh\u00e1i ni\u1ec7m: th\u1ef1c th\u1ec3 b\u1ecb \u0111\u1ed9ng, h\u00e0nh vi v\u00e0 th\u1ef1c th\u1ec3 ch\u1ee7 \u0111\u1ed9ng.<\/div>\n<div class=\"cl-preview-section\">\n<ul>\n<li><strong>Th\u1ef1c th\u1ec3 b\u1ecb \u0111\u1ed9ng<\/strong> b\u1ecb t\u00e1c \u0111\u1ed9ng b\u1edfi c\u00e1c h\u00e0nh vi; c\u00e1c th\u00e0nh ph\u1ea7n h\u1ec7 th\u1ed1ng m\u00e0 h\u1ec7 th\u1ed1ng ho\u1ea1t \u0111\u1ed9ng tr\u00ean \u0111\u00f3.<\/li>\n<li><strong>Th\u1ef1c th\u1ec3 h\u00e0nh vi<\/strong> m\u00f4 t\u1ea3 c\u00e1c giao d\u1ecbch gi\u1eefa c\u00e1c th\u1ef1c th\u1ec3 ch\u1ee7 \u0111\u1ed9ng v\u00e0 th\u1ef1c th\u1ec3 b\u1ecb \u0111\u1ed9ng, c\u0169ng nh\u01b0 gi\u1eefa c\u00e1c th\u1ef1c th\u1ec3 ch\u1ee7 \u0111\u1ed9ng. C\u00e1c v\u00ed d\u1ee5 v\u1ec1 th\u1ef1c th\u1ec3 b\u1ecb \u0111\u1ed9ng bao g\u1ed3m h\u1ee3p \u0111\u1ed3ng, \u0111\u1ed1i t\u01b0\u1ee3ng d\u1eef li\u1ec7u v\u00e0 s\u1ea3n ph\u1ea9m.<\/li>\n<li><strong>Th\u1ef1c th\u1ec3 ch\u1ee7 \u0111\u1ed9ng<\/strong> l\u00e0 c\u00e1c b\u00ean tham gia, vai tr\u00f2, h\u1ee3p t\u00e1c v\u00e0 c\u00e1c y\u1ebfu t\u1ed1 c\u1ea5u tr\u00fac kh\u00e1c \u0111\u1ea1i di\u1ec7n cho c\u00e1c ho\u1ea1t \u0111\u1ed9ng.<\/li>\n<\/ul>\n<\/div>\n<div class=\"cl-preview-section\">\n<h2 id=\"active-entities\">Th\u1ef1c th\u1ec3 ch\u1ee7 \u0111\u1ed9ng (Th\u1ef1c th\u1ec3 ch\u1ee7 \u0111\u1ed9ng)<\/h2>\n<\/div>\n<div class=\"cl-preview-section\"><strong>Th\u1ef1c th\u1ec3 ho\u1ea1t \u0111\u1ed9ng \u2013<\/strong> Th\u1ef1c hi\u1ec7n m\u1ed9t s\u1ed1 h\u00e0nh vi nh\u1ea5t \u0111\u1ecbnh, ch\u1eb3ng h\u1ea1n nh\u01b0 quy tr\u00ecnh kinh doanh ho\u1eb7c ch\u1ee9c n\u0103ng. Ch\u00fang l\u00e0 c\u00e1 nh\u00e2n, nh\u00f3m ng\u01b0\u1eddi ho\u1eb7c c\u00e1c ngu\u1ed3n l\u1ef1c d\u00e0i h\u1ea1n ho\u1eb7c v\u0129nh vi\u1ec5n.<\/div>\n<div class=\"cl-preview-section\">\n<ul>\n<li>Ng\u01b0\u1eddi th\u1ef1c hi\u1ec7n kinh doanh<\/li>\n<li>Vai tr\u00f2 kinh doanh<\/li>\n<li>C\u00e1 nh\u00e2n (v\u00ed d\u1ee5: kh\u00e1ch h\u00e0ng ho\u1eb7c nh\u00e2n vi\u00ean)<\/li>\n<li>Nh\u00f3m (c\u00e1c \u0111\u01a1n v\u1ecb t\u1ed5 ch\u1ee9c)<\/li>\n<\/ul>\n<\/div>\n<div class=\"cl-preview-section\">\n<h2 id=\"structural-concepts\"><span style=\"font-size: 16px;\">Ng\u01b0\u1eddi th\u1ef1c hi\u1ec7n kinh doanh (Ng\u01b0\u1eddi th\u1ef1c hi\u1ec7n kinh doanh)<\/span><\/h2>\n<\/div>\n<div class=\"cl-preview-section\">M\u1ed9t ng\u01b0\u1eddi th\u1ef1c hi\u1ec7n kinh doanh \u0111\u01b0\u1ee3c \u0111\u1ecbnh ngh\u0129a l\u00e0 m\u1ed9t th\u1ef1c th\u1ec3 t\u1ed5 ch\u1ee9c c\u00f3 kh\u1ea3 n\u0103ng th\u1ef1c hi\u1ec7n c\u00e1c h\u00e0nh vi th\u00f4ng qua vi\u1ec7c \u0111\u01b0\u1ee3c g\u00e1n v\u00e0o (m\u1ed9t ho\u1eb7c nhi\u1ec1u) vai tr\u00f2 kinh doanh. M\u1ed9t ng\u01b0\u1eddi th\u1ef1c hi\u1ec7n kinh doanh l\u00e0 m\u1ed9t th\u1ef1c th\u1ec3 t\u1ed5 ch\u1ee9c, ch\u1ee9 kh\u00f4ng ph\u1ea3i m\u1ed9t th\u1ef1c th\u1ec3 k\u1ef9 thu\u1eadt. T\u00ean c\u1ee7a m\u1ed9t ng\u01b0\u1eddi th\u1ef1c hi\u1ec7n kinh doanh n\u00ean l\u00e0 m\u1ed9t danh t\u1eeb.<\/div>\n<div class=\"cl-preview-section\"><img alt=\"\" class=\"alignnone size-full wp-image-6701\" decoding=\"async\" height=\"124\" loading=\"lazy\" sizes=\"auto, (max-width: 320px) 100vw, 320px\" src=\"https:\/\/www.archimetric.com\/wp-content\/uploads\/2021\/11\/Business-Actor-1.png\" srcset=\"https:\/\/www.archimetric.com\/wp-content\/uploads\/2021\/11\/Business-Actor-1.png 320w, https:\/\/www.archimetric.com\/wp-content\/uploads\/2021\/11\/Business-Actor-1-300x116.png 300w, https:\/\/www.archimetric.com\/wp-content\/uploads\/2021\/11\/Business-Actor-1-200x78.png 200w\" width=\"320\"\/><\/div>\n<div class=\"cl-preview-section\">C\u00e1c b\u00ean tham gia c\u00f3 th\u1ec3 bao g\u1ed3m c\u00e1c th\u1ef1c th\u1ec3 b\u00ean ngo\u00e0i t\u1ed5 ch\u1ee9c th\u1ef1c t\u1ebf, ch\u1eb3ng h\u1ea1n nh\u01b0 kh\u00e1ch h\u00e0ng v\u00e0 \u0111\u1ed1i t\u00e1c.<\/div>\n<div class=\"cl-preview-section\"><strong>V\u00ed d\u1ee5 v\u1ec1 ng\u01b0\u1eddi th\u1ef1c hi\u1ec7n kinh doanh:<\/strong><\/div>\n<div class=\"cl-preview-section\">S\u01a1 \u0111\u1ed3 ArchiMate sau \u0111\u00e2y minh h\u1ecda c\u00e1ch s\u1eed d\u1ee5ng ng\u01b0\u1eddi th\u1ef1c hi\u1ec7n kinh doanh:<\/div>\n<div class=\"cl-preview-section\">\n<ul>\n<li>ArchiSurance Inc. \u0111\u01b0\u1ee3c m\u00f4 h\u00ecnh h\u00f3a nh\u01b0 m\u1ed9t ng\u01b0\u1eddi th\u1ef1c hi\u1ec7n kinh doanh g\u1ed3m hai ph\u00f2ng ban.<\/li>\n<li>Vai tr\u00f2 B\u00e1n b\u1ea3o hi\u1ec3m du l\u1ecbch \u0111\u01b0\u1ee3c g\u00e1n cho ph\u00f2ng Ban Du l\u1ecbch.<\/li>\n<li>Trong vai tr\u00f2 n\u00e0y, ph\u00f2ng Ban Du l\u1ecbch th\u1ef1c hi\u1ec7n quy tr\u00ecnh b\u1ea3o hi\u1ec3m du l\u1ecbch, cung c\u1ea5p c\u00e1c d\u1ecbch v\u1ee5 c\u00f3 th\u1ec3 truy c\u1eadp th\u00f4ng qua m\u1ed9t giao di\u1ec7n kinh doanh \u0111\u01b0\u1ee3c g\u00e1n cho vai tr\u00f2 n\u00e0y.<\/li>\n<\/ul>\n<\/div>\n<div class=\"cl-preview-section\"><img alt=\"\" class=\"alignnone size-full wp-image-6702\" decoding=\"async\" height=\"506\" loading=\"lazy\" sizes=\"auto, (max-width: 506px) 100vw, 506px\" src=\"https:\/\/www.archimetric.com\/wp-content\/uploads\/2021\/11\/Business-Actor-Exmple-1.png\" srcset=\"https:\/\/www.archimetric.com\/wp-content\/uploads\/2021\/11\/Business-Actor-Exmple-1.png 506w, https:\/\/www.archimetric.com\/wp-content\/uploads\/2021\/11\/Business-Actor-Exmple-1-300x300.png 300w, https:\/\/www.archimetric.com\/wp-content\/uploads\/2021\/11\/Business-Actor-Exmple-1-150x150.png 150w, https:\/\/www.archimetric.com\/wp-content\/uploads\/2021\/11\/Business-Actor-Exmple-1-66x66.png 66w, https:\/\/www.archimetric.com\/wp-content\/uploads\/2021\/11\/Business-Actor-Exmple-1-200x200.png 200w, https:\/\/www.archimetric.com\/wp-content\/uploads\/2021\/11\/Business-Actor-Exmple-1-400x400.png 400w\" width=\"506\"\/><\/div>\n<div class=\"cl-preview-section\">\n<h3 id=\"business-role\">Vai tr\u00f2 kinh doanh (Vai tr\u00f2 kinh doanh)<\/h3>\n<\/div>\n<div class=\"cl-preview-section\">M\u1ed9t vai tr\u00f2 kinh doanh \u0111\u01b0\u1ee3c \u0111\u1ecbnh ngh\u0129a l\u00e0 tr\u00e1ch nhi\u1ec7m th\u1ef1c hi\u1ec7n m\u1ed9t h\u00e0nh vi c\u1ee5 th\u1ec3, m\u00e0 m\u1ed9t b\u00ean tham gia c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c g\u00e1n v\u00e0o. M\u1ed9t vai tr\u00f2 kinh doanh c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c g\u00e1n cho m\u1ed9t ho\u1eb7c nhi\u1ec1u quy tr\u00ecnh kinh doanh ho\u1eb7c ch\u1ee9c n\u0103ng kinh doanh, trong khi m\u1ed9t b\u00ean tham gia kinh doanh c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c g\u00e1n v\u00e0o m\u1ed9t vai tr\u00f2 kinh doanh.<\/div>\n<div class=\"cl-preview-section\"><img alt=\"\" class=\"alignnone size-full wp-image-6703\" decoding=\"async\" height=\"117\" loading=\"lazy\" sizes=\"auto, (max-width: 376px) 100vw, 376px\" src=\"https:\/\/www.archimetric.com\/wp-content\/uploads\/2021\/11\/Business-Role-1.png\" srcset=\"https:\/\/www.archimetric.com\/wp-content\/uploads\/2021\/11\/Business-Role-1.png 376w, https:\/\/www.archimetric.com\/wp-content\/uploads\/2021\/11\/Business-Role-1-300x93.png 300w, https:\/\/www.archimetric.com\/wp-content\/uploads\/2021\/11\/Business-Role-1-200x62.png 200w\" width=\"376\"\/><\/div>\n<div class=\"cl-preview-section\"><strong>V\u00ed d\u1ee5 v\u1ec1 vai tr\u00f2 kinh doanh trong ArchiMate<\/strong><\/div>\n<div class=\"cl-preview-section\">Trong s\u01a1 \u0111\u1ed3 ArchiMate sau \u0111\u00e2y, vai tr\u00f2 kinh doanh Ng\u01b0\u1eddi b\u00e1n b\u1ea3o hi\u1ec3m \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n b\u1edfi m\u1ed9t b\u00ean tham gia t\u1eeb Ph\u00f2ng B\u1ea3o hi\u1ec3m, v\u1edbi \u0111i\u1ec7n tho\u1ea1i l\u00e0 giao di\u1ec7n. Vai tr\u00f2 kinh doanh Ng\u01b0\u1eddi mua b\u1ea3o hi\u1ec3m \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n b\u1edfi b\u00ean tham gia Kh\u00e1ch h\u00e0ng, v\u1edbi \u0111i\u1ec7n tho\u1ea1i l\u00e0 giao di\u1ec7n b\u1eaft bu\u1ed9c.<\/div>\n<div class=\"cl-preview-section\"><img alt=\"\" class=\"alignnone size-full wp-image-6704\" decoding=\"async\" height=\"263\" loading=\"lazy\" sizes=\"auto, (max-width: 497px) 100vw, 497px\" src=\"https:\/\/www.archimetric.com\/wp-content\/uploads\/2021\/11\/Business-Role-Example-1.png\" srcset=\"https:\/\/www.archimetric.com\/wp-content\/uploads\/2021\/11\/Business-Role-Example-1.png 497w, https:\/\/www.archimetric.com\/wp-content\/uploads\/2021\/11\/Business-Role-Example-1-300x159.png 300w, https:\/\/www.archimetric.com\/wp-content\/uploads\/2021\/11\/Business-Role-Example-1-200x106.png 200w, https:\/\/www.archimetric.com\/wp-content\/uploads\/2021\/11\/Business-Role-Example-1-400x212.png 400w\" width=\"497\"\/><\/div>\n<div class=\"cl-preview-section\">\n<h3 id=\"business-collaboration\">H\u1ee3p t\u00e1c kinh doanh (H\u1ee3p t\u00e1c kinh doanh)<\/h3>\n<\/div>\n<div class=\"cl-preview-section\">M\u1ed9t quy tr\u00ecnh ho\u1eb7c ch\u1ee9c n\u0103ng kinh doanh c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c hi\u1ec3u l\u00e0 m\u1ed9t h\u00e0nh vi n\u1ed9i b\u1ed9 \u0111\u01b0\u1ee3c g\u00e1n cho m\u1ed9t vai tr\u00f2 kinh doanh duy nh\u1ea5t. Trong m\u1ed9t s\u1ed1 tr\u01b0\u1eddng h\u1ee3p, h\u00e0nh vi n\u00e0y l\u00e0 n\u1ed7 l\u1ef1c t\u1eadp th\u1ec3 c\u1ee7a nhi\u1ec1u vai tr\u00f2 kinh doanh; th\u1ef1c t\u1ebf, s\u1ef1 h\u1ee3p t\u00e1c gi\u1eefa hai ho\u1eb7c nhi\u1ec1u vai tr\u00f2 kinh doanh d\u1eabn \u0111\u1ebfn m\u1ed9t h\u00e0nh vi t\u1eadp th\u1ec3, c\u00f3 th\u1ec3 l\u1edbn h\u01a1n t\u1ed5ng c\u1ee7a c\u00e1c h\u00e0nh vi ri\u00eang l\u1ebb c\u1ee7a t\u1eebng vai tr\u00f2.<\/div>\n<div class=\"cl-preview-section\"><img alt=\"\" class=\"alignnone size-full wp-image-6705\" decoding=\"async\" height=\"127\" loading=\"lazy\" sizes=\"auto, (max-width: 338px) 100vw, 338px\" src=\"https:\/\/www.archimetric.com\/wp-content\/uploads\/2021\/11\/Business-Collaboration-Notation-1.png\" srcset=\"https:\/\/www.archimetric.com\/wp-content\/uploads\/2021\/11\/Business-Collaboration-Notation-1.png 338w, https:\/\/www.archimetric.com\/wp-content\/uploads\/2021\/11\/Business-Collaboration-Notation-1-300x113.png 300w, https:\/\/www.archimetric.com\/wp-content\/uploads\/2021\/11\/Business-Collaboration-Notation-1-200x75.png 200w\" width=\"338\"\/><\/div>\n<div class=\"cl-preview-section\">\n<h3><strong>V\u00ed d\u1ee5 v\u1ec1 h\u1ee3p t\u00e1c kinh doanh<\/strong><\/h3>\n<\/div>\n<div class=\"cl-preview-section\">S\u01a1 \u0111\u1ed3 ArchiMate sau minh h\u1ecda m\u1ed9t c\u00e1ch s\u1eed d\u1ee5ng c\u00f3 th\u1ec3 c\u1ee7a kh\u00e1i ni\u1ec7m h\u1ee3p t\u00e1c. Trong v\u00ed d\u1ee5 n\u00e0y, vi\u1ec7c b\u00e1n m\u1ed9t s\u1ea3n ph\u1ea9m b\u1ea3o hi\u1ec3m bao g\u1ed3m B\u1ed9 ph\u1eadn B\u00e1n h\u00e0ng th\u1ef1c hi\u1ec7n vai tr\u00f2 H\u1ed7 tr\u1ee3 B\u00e1n h\u00e0ng, v\u00e0 m\u1ed9t b\u1ed9 ph\u1eadn chuy\u00ean bi\u1ec7t v\u1ec1 lo\u1ea1i b\u1ea3o hi\u1ec3m n\u00e0y th\u1ef1c hi\u1ec7n vai tr\u00f2 Ng\u01b0\u1eddi b\u00e1n B\u1ea3o hi\u1ec3m. V\u00ed d\u1ee5 c\u0169ng cho th\u1ea5y m\u1ed9t vai tr\u00f2 (trong tr\u01b0\u1eddng h\u1ee3p n\u00e0y l\u00e0 H\u1ed7 tr\u1ee3 B\u00e1n h\u00e0ng) c\u00f3 th\u1ec3 tham gia v\u00e0o nhi\u1ec1u h\u1ee3p t\u00e1c kh\u00e1c nhau.<\/div>\n<div class=\"cl-preview-section\"><img alt=\"\" class=\"alignnone size-full wp-image-6706\" decoding=\"async\" height=\"409\" loading=\"lazy\" sizes=\"auto, (max-width: 890px) 100vw, 890px\" src=\"https:\/\/www.archimetric.com\/wp-content\/uploads\/2021\/11\/Business-Collaboration-Example-1.png\" srcset=\"https:\/\/www.archimetric.com\/wp-content\/uploads\/2021\/11\/Business-Collaboration-Example-1.png 890w, https:\/\/www.archimetric.com\/wp-content\/uploads\/2021\/11\/Business-Collaboration-Example-1-300x138.png 300w, https:\/\/www.archimetric.com\/wp-content\/uploads\/2021\/11\/Business-Collaboration-Example-1-768x353.png 768w, https:\/\/www.archimetric.com\/wp-content\/uploads\/2021\/11\/Business-Collaboration-Example-1-200x92.png 200w, https:\/\/www.archimetric.com\/wp-content\/uploads\/2021\/11\/Business-Collaboration-Example-1-400x184.png 400w, https:\/\/www.archimetric.com\/wp-content\/uploads\/2021\/11\/Business-Collaboration-Example-1-600x276.png 600w, https:\/\/www.archimetric.com\/wp-content\/uploads\/2021\/11\/Business-Collaboration-Example-1-800x368.png 800w\" width=\"890\"\/><\/div>\n<div class=\"cl-preview-section\">\n<h3 id=\"business-interface\">Giao di\u1ec7n kinh doanh (Giao di\u1ec7n kinh doanh)<\/h3>\n<\/div>\n<div class=\"cl-preview-section\">M\u1ed9t giao di\u1ec7n kinh doanh c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c g\u00e1n cho m\u1ed9t ho\u1eb7c nhi\u1ec1u d\u1ecbch v\u1ee5 kinh doanh, c\u00f3 ngh\u0129a l\u00e0 c\u00e1c d\u1ecbch v\u1ee5 n\u00e0y \u0111\u01b0\u1ee3c hi\u1ec3n th\u1ecb th\u00f4ng qua giao di\u1ec7n. M\u1ed9t giao di\u1ec7n kinh doanh \u0111\u01b0\u1ee3c \u0111\u1ecbnh ngh\u0129a l\u00e0 \u0111i\u1ec3m truy c\u1eadp n\u01a1i c\u00e1c d\u1ecbch v\u1ee5 kinh doanh c\u00f3 s\u1eb5n cho m\u00f4i tr\u01b0\u1eddng. T\u00ean c\u1ee7a m\u1ed9t giao di\u1ec7n kinh doanh n\u00ean l\u00e0 m\u1ed9t danh t\u1eeb.<\/div>\n<div class=\"cl-preview-section\"><strong>V\u00ed d\u1ee5 v\u1ec1 giao di\u1ec7n kinh doanh:<\/strong><\/div>\n<div class=\"cl-preview-section\">Trong s\u01a1 \u0111\u1ed3 ArchiMate sau, d\u1ecbch v\u1ee5 kinh doanh do Ng\u01b0\u1eddi b\u00e1n B\u1ea3o hi\u1ec3m H\u00e0nh l\u00fd cung c\u1ea5p v\u00e0 s\u1ef1 h\u1ee3p t\u00e1c c\u1ee7a n\u00f3 v\u1edbi Ng\u01b0\u1eddi b\u00e1n B\u1ea3o hi\u1ec3m S\u1ee9c kh\u1ecfe \u0111\u01b0\u1ee3c hi\u1ec3n th\u1ecb th\u00f4ng qua m\u1ed9t bi\u1ec3u m\u1eabu Web v\u00e0 m\u1ed9t giao di\u1ec7n kinh doanh trung t\u00e2m g\u1ecdi \u0111i\u1ec7n, t\u01b0\u01a1ng \u1ee9ng.<\/div>\n<div class=\"cl-preview-section\"><img alt=\"\" class=\"alignnone size-full wp-image-6707\" decoding=\"async\" height=\"420\" loading=\"lazy\" sizes=\"auto, (max-width: 760px) 100vw, 760px\" src=\"https:\/\/www.archimetric.com\/wp-content\/uploads\/2021\/11\/Business-Interface-Example-1.png\" srcset=\"https:\/\/www.archimetric.com\/wp-content\/uploads\/2021\/11\/Business-Interface-Example-1.png 760w, https:\/\/www.archimetric.com\/wp-content\/uploads\/2021\/11\/Business-Interface-Example-1-300x166.png 300w, https:\/\/www.archimetric.com\/wp-content\/uploads\/2021\/11\/Business-Interface-Example-1-200x111.png 200w, https:\/\/www.archimetric.com\/wp-content\/uploads\/2021\/11\/Business-Interface-Example-1-400x221.png 400w, https:\/\/www.archimetric.com\/wp-content\/uploads\/2021\/11\/Business-Interface-Example-1-600x332.png 600w\" width=\"760\"\/><\/div>\n<div class=\"cl-preview-section\">\n<h3 id=\"location\">V\u1ecb tr\u00ed (V\u1ecb tr\u00ed)<\/h3>\n<\/div>\n<div class=\"cl-preview-section\">Kh\u00e1i ni\u1ec7m v\u1ecb tr\u00ed \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng \u0111\u1ec3 m\u00f4 h\u00ecnh h\u00f3a s\u1ef1 ph\u00e2n b\u1ed1 c\u1ee7a c\u00e1c y\u1ebfu t\u1ed1 c\u1ea5u tr\u00fac nh\u01b0 c\u00e1c t\u00e1c nh\u00e2n kinh doanh, c\u00e1c th\u00e0nh ph\u1ea7n \u1ee9ng d\u1ee5ng v\u00e0 thi\u1ebft b\u1ecb. \u0110i\u1ec1u n\u00e0y \u0111\u01b0\u1ee3c m\u00f4 h\u00ecnh h\u00f3a th\u00f4ng qua m\u1ed1i quan h\u1ec7 g\u00e1n t\u1eeb m\u1ed9t v\u1ecb tr\u00ed \u0111\u1ebfn m\u1ed9t y\u1ebfu t\u1ed1 c\u1ea5u tr\u00fac. C\u00e1c v\u1ecb tr\u00ed c\u0169ng c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c g\u00e1n gi\u00e1n ti\u1ebfp cho c\u00e1c y\u1ebfu t\u1ed1 h\u00e0nh vi \u0111\u1ec3 ch\u1ec9 ra v\u1ecb tr\u00ed n\u01a1i h\u00e0nh vi \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n.<\/div>\n<div class=\"cl-preview-section\"><img alt=\"\" class=\"alignnone size-full wp-image-6708\" decoding=\"async\" height=\"129\" loading=\"lazy\" sizes=\"auto, (max-width: 374px) 100vw, 374px\" src=\"https:\/\/www.archimetric.com\/wp-content\/uploads\/2021\/11\/Location-Notation-1.png\" srcset=\"https:\/\/www.archimetric.com\/wp-content\/uploads\/2021\/11\/Location-Notation-1.png 374w, https:\/\/www.archimetric.com\/wp-content\/uploads\/2021\/11\/Location-Notation-1-300x103.png 300w, https:\/\/www.archimetric.com\/wp-content\/uploads\/2021\/11\/Location-Notation-1-200x69.png 200w\" width=\"374\"\/><\/div>\n<div class=\"cl-preview-section\">\n<h3><strong>V\u00ed d\u1ee5 v\u1ec1 v\u1ecb tr\u00ed<\/strong><\/h3>\n<\/div>\n<div class=\"cl-preview-section\">S\u01a1 \u0111\u1ed3 ArchiMate sau minh h\u1ecda m\u1ed9t b\u1ed9 ph\u1eadn c\u1ee7a m\u1ed9t c\u00f4ng ty b\u1ea3o hi\u1ec3m \u0111\u01b0\u1ee3c ph\u00e2n b\u1ed1 tr\u00ean nhi\u1ec1u v\u1ecb tr\u00ed kh\u00e1c nhau. C\u00e1c b\u1ed9 ph\u1eadn Ph\u00e1p l\u00fd v\u00e0 T\u00e0i ch\u00ednh \u0111\u01b0\u1ee3c t\u1eadp trung t\u1ea1i tr\u1ee5 s\u1edf ch\u00ednh, trong khi b\u1ed9 ph\u1eadn Y\u00eau c\u1ea7u b\u1ed3i th\u01b0\u1eddng \u0111\u01b0\u1ee3c \u0111\u1eb7t t\u1ea1i c\u00e1c v\u0103n ph\u00f2ng tr\u00ean kh\u1eafp c\u1ea3 n\u01b0\u1edbc.<\/div>\n<div class=\"cl-preview-section\"><img alt=\"\" class=\"alignnone size-full wp-image-6709\" decoding=\"async\" height=\"282\" loading=\"lazy\" sizes=\"auto, (max-width: 649px) 100vw, 649px\" src=\"https:\/\/www.archimetric.com\/wp-content\/uploads\/2021\/11\/Location-Example-1.png\" srcset=\"https:\/\/www.archimetric.com\/wp-content\/uploads\/2021\/11\/Location-Example-1.png 649w, https:\/\/www.archimetric.com\/wp-content\/uploads\/2021\/11\/Location-Example-1-300x130.png 300w, https:\/\/www.archimetric.com\/wp-content\/uploads\/2021\/11\/Location-Example-1-200x87.png 200w, https:\/\/www.archimetric.com\/wp-content\/uploads\/2021\/11\/Location-Example-1-400x174.png 400w, https:\/\/www.archimetric.com\/wp-content\/uploads\/2021\/11\/Location-Example-1-600x261.png 600w\" width=\"649\"\/><\/div>\n<div class=\"cl-preview-section\">\n<h2 id=\"business-objects\">\u0110\u1ed1i t\u01b0\u1ee3ng kinh doanh (\u0110\u1ed1i t\u01b0\u1ee3ng kinh doanh)<\/h2>\n<\/div>\n<div class=\"cl-preview-section\">C\u00e1c \u0111\u1ed1i t\u01b0\u1ee3ng kinh doanh \u0111\u1ea1i di\u1ec7n cho c\u00e1c y\u1ebfu t\u1ed1 quan tr\u1ecdng v\u1ec1 &#8220;th\u00f4ng tin&#8221; ho\u1eb7c &#8220;kh\u00e1i ni\u1ec7m&#8221; trong l\u0129nh v\u1ef1c kinh doanh. Th\u01b0\u1eddng th\u00ec c\u00e1c \u0111\u1ed1i t\u01b0\u1ee3ng kinh doanh \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng \u0111\u1ec3 m\u00f4 h\u00ecnh h\u00f3a c\u00e1c lo\u1ea1i \u0111\u1ed1i t\u01b0\u1ee3ng m\u00e0 trong m\u1ed9t t\u1ed5 ch\u1ee9c c\u00f3 th\u1ec3 t\u1ed3n t\u1ea1i nhi\u1ec1u phi\u00ean b\u1ea3n. C\u00f3 th\u1ec3 \u0111\u1ecbnh ngh\u0129a nhi\u1ec1u lo\u1ea1i \u0111\u1ed1i t\u01b0\u1ee3ng kinh doanh.<strong>C\u00e1c \u0111\u1ed1i t\u01b0\u1ee3ng kinh doanh l\u00e0 th\u1ee5 \u0111\u1ed9ng<\/strong>v\u00ec ch\u00fang<strong>kh\u00f4ng k\u00edch ho\u1ea1t<\/strong>ho\u1eb7c<strong>th\u1ef1c hi\u1ec7n quy tr\u00ecnh<\/strong>.<\/div>\n<div class=\"cl-preview-section\"><img alt=\"\" class=\"alignnone size-full wp-image-6710\" decoding=\"async\" height=\"119\" loading=\"lazy\" src=\"https:\/\/www.archimetric.com\/wp-content\/uploads\/2021\/11\/Business-Object-1.png\" width=\"171\"\/><\/div>\n<div class=\"cl-preview-section\">Ghi ch\u00fa:<\/div>\n<div class=\"cl-preview-section\">\n<ul>\n<li>C\u00e1c \u0111\u1ed1i t\u01b0\u1ee3ng kinh doanh c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c truy c\u1eadp b\u1edfi c\u00e1c quy tr\u00ecnh kinh doanh, ch\u1ee9c n\u0103ng, t\u01b0\u01a1ng t\u00e1c kinh doanh, s\u1ef1 ki\u1ec7n kinh doanh ho\u1eb7c d\u1ecbch v\u1ee5 kinh doanh.<\/li>\n<li>C\u00e1c \u0111\u1ed1i t\u01b0\u1ee3ng kinh doanh c\u00f3 th\u1ec3 c\u00f3 c\u00e1c m\u1ed1i quan h\u1ec7 li\u00ean k\u1ebft, kh\u00e1i qu\u00e1t h\u00f3a, t\u1ed5ng h\u1ee3p ho\u1eb7c k\u1ebft h\u1ee3p v\u1edbi c\u00e1c \u0111\u1ed1i t\u01b0\u1ee3ng kinh doanh kh\u00e1c.<\/li>\n<li>C\u00e1c \u0111\u1ed1i t\u01b0\u1ee3ng kinh doanh c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n th\u00f4ng qua c\u00e1c bi\u1ec3u di\u1ec5n ho\u1eb7c \u0111\u1ed1i t\u01b0\u1ee3ng d\u1eef li\u1ec7u (ho\u1eb7c c\u1ea3 hai). T\u00ean c\u1ee7a m\u1ed9t \u0111\u1ed1i t\u01b0\u1ee3ng kinh doanh n\u00ean l\u00e0 m\u1ed9t danh t\u1eeb.<\/li>\n<\/ul>\n<\/div>\n<div class=\"cl-preview-section\"><strong>V\u00ed d\u1ee5 v\u1ec1 \u0111\u1ed1i t\u01b0\u1ee3ng kinh doanh<\/strong><\/div>\n<div class=\"cl-preview-section\">M\u00f4 h\u00ecnh sau \u0111\u00e2y minh h\u1ecda m\u1ed9t \u0111\u1ed1i t\u01b0\u1ee3ng kinh doanh H\u00f3a \u0111\u01a1n, bao g\u1ed3m (nhi\u1ec1u) \u0111\u1ed1i t\u01b0\u1ee3ng kinh doanh D\u00f2ng H\u00f3a \u0111\u01a1n.<\/div>\n<div class=\"cl-preview-section\">Quy tr\u00ecnh kinh doanh \u2013 T\u1ea1o H\u00f3a \u0111\u01a1n \u2013 t\u1ea1o ra h\u00f3a \u0111\u01a1n v\u00e0 c\u00e1c d\u00f2ng h\u00f3a \u0111\u01a1n, trong khi quy tr\u00ecnh kinh doanh \u2013 G\u1eedi H\u00f3a \u0111\u01a1n \u2013 truy c\u1eadp \u0111\u1ed1i t\u01b0\u1ee3ng kinh doanh H\u00f3a \u0111\u01a1n.<\/div>\n<div class=\"cl-preview-section\"><img alt=\"\" class=\"alignnone size-full wp-image-6711\" decoding=\"async\" height=\"404\" loading=\"lazy\" sizes=\"auto, (max-width: 616px) 100vw, 616px\" src=\"https:\/\/www.archimetric.com\/wp-content\/uploads\/2021\/11\/Business-Object-Example-1.png\" srcset=\"https:\/\/www.archimetric.com\/wp-content\/uploads\/2021\/11\/Business-Object-Example-1.png 616w, https:\/\/www.archimetric.com\/wp-content\/uploads\/2021\/11\/Business-Object-Example-1-300x197.png 300w, https:\/\/www.archimetric.com\/wp-content\/uploads\/2021\/11\/Business-Object-Example-1-200x131.png 200w, https:\/\/www.archimetric.com\/wp-content\/uploads\/2021\/11\/Business-Object-Example-1-400x262.png 400w, https:\/\/www.archimetric.com\/wp-content\/uploads\/2021\/11\/Business-Object-Example-1-600x394.png 600w\" width=\"616\"\/><\/div>\n<div class=\"cl-preview-section\">\n<h2 id=\"behavior-entities\">C\u00e1c th\u1ef1c th\u1ec3 h\u00e0nh vi (C\u00e1c th\u1ef1c th\u1ec3 h\u00e0nh vi)<\/h2>\n<\/div>\n<div class=\"cl-preview-section\">C\u00e1c th\u1ef1c th\u1ec3 h\u00e0nh vi \u0111\u01b0\u1ee3c \u0111\u1ecbnh ngh\u0129a l\u00e0 c\u00e1c \u0111\u01a1n v\u1ecb ho\u1ea1t \u0111\u1ed9ng \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n b\u1edfi m\u1ed9t ho\u1eb7c nhi\u1ec1u y\u1ebfu t\u1ed1 c\u1ea5u tr\u00fac ch\u1ee7 \u0111\u1ed9ng. C\u00e1c kh\u00e1i ni\u1ec7m c\u1ea5u tr\u00fac ch\u1ee7 \u0111\u1ed9ng \u0111\u01b0\u1ee3c g\u00e1n cho c\u00e1c kh\u00e1i ni\u1ec7m h\u00e0nh vi \u0111\u1ec3 ch\u1ec9 ra ai ho\u1eb7c c\u00e1i g\u00ec th\u1ef1c hi\u1ec7n h\u00e0nh vi.<\/div>\n<div class=\"cl-preview-section\">\n<h3 id=\"internal-vs-external-behavior-concepts\">Kh\u00e1i ni\u1ec7m h\u00e0nh vi n\u1ed9i b\u1ed9 so v\u1edbi h\u00e0nh vi b\u00ean ngo\u00e0i<\/h3>\n<\/div>\n<div class=\"cl-preview-section\">Trong khi &#8220;<strong>d\u1ecbch v\u1ee5 kinh doanh n\u1ed9i b\u1ed9<\/strong> cung c\u1ea5p c\u00e1c ch\u1ee9c n\u0103ng h\u1ed7 tr\u1ee3 cho c\u00e1c quy tr\u00ecnh ho\u1eb7c ch\u1ee9c n\u0103ng b\u00ean trong t\u1ed5 ch\u1ee9c, <strong>h\u00e0nh vi hi\u1ec3n th\u1ecb b\u00ean ngo\u00e0i<\/strong> \u0111\u01b0\u1ee3c m\u00f4 h\u00ecnh h\u00f3a b\u1edfi kh\u00e1i ni\u1ec7m **<em>d\u1ecbch v\u1ee5 kinh doanh<\/em>**. M\u1ed9t d\u1ecbch v\u1ee5 kinh doanh \u0111\u1ea1i di\u1ec7n cho m\u1ed9t ch\u1ee9c n\u0103ng m\u1ea1ch l\u1ea1c cung c\u1ea5p gi\u00e1 tr\u1ecb gia t\u0103ng cho m\u00f4i tr\u01b0\u1eddng, \u0111\u1ed9c l\u1eadp v\u1edbi c\u00e1ch th\u1ee9c ch\u1ee9c n\u0103ng \u0111\u00f3 \u0111\u01b0\u1ee3c tri\u1ec3n khai b\u00ean trong.<\/div>\n<div class=\"cl-preview-section\">\n<h2 id=\"behavior-process-notation\">K\u00fd hi\u1ec7u quy tr\u00ecnh h\u00e0nh vi (Behavioral Process Notation)<\/h2>\n<\/div>\n<div class=\"cl-preview-section\">M\u1ed9t quy tr\u00ecnh kinh doanh m\u00f4 t\u1ea3 h\u00e0nh vi n\u1ed9i b\u1ed9 \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n b\u1edfi c\u00e1c vai tr\u00f2 kinh doanh c\u1ea7n thi\u1ebft \u0111\u1ec3 t\u1ea1o ra m\u1ed9t t\u1eadp h\u1ee3p s\u1ea3n ph\u1ea9m v\u00e0 d\u1ecbch v\u1ee5.<\/div>\n<div class=\"cl-preview-section\">V\u00ed d\u1ee5: S\u1ea3n ph\u1ea9m v\u00e0 d\u1ecbch v\u1ee5 li\u00ean quan \u0111\u1ebfn kh\u00e1ch h\u00e0ng, nh\u01b0ng h\u00e0nh vi c\u1ea7n thi\u1ebft l\u00e0 m\u1ed9t h\u1ed9p \u0111en, do \u0111\u00f3 \u0111\u00e2y l\u00e0 m\u1ed9t kh\u00e1i ni\u1ec7m h\u00e0nh vi \u201cn\u1ed9i b\u1ed9\u201d.<\/div>\n<div class=\"cl-preview-section\"><img alt=\"\" class=\"alignnone size-full wp-image-6712\" decoding=\"async\" height=\"113\" loading=\"lazy\" sizes=\"auto, (max-width: 350px) 100vw, 350px\" src=\"https:\/\/www.archimetric.com\/wp-content\/uploads\/2021\/11\/Business-Process-Notation-1.png\" srcset=\"https:\/\/www.archimetric.com\/wp-content\/uploads\/2021\/11\/Business-Process-Notation-1.png 350w, https:\/\/www.archimetric.com\/wp-content\/uploads\/2021\/11\/Business-Process-Notation-1-300x97.png 300w, https:\/\/www.archimetric.com\/wp-content\/uploads\/2021\/11\/Business-Process-Notation-1-200x65.png 200w\" width=\"350\"\/><\/div>\n<div class=\"cl-preview-section\">\n<h3><strong>V\u00ed d\u1ee5 v\u1ec1 kh\u00e1i ni\u1ec7m h\u00e0nh vi<\/strong><\/h3>\n<\/div>\n<div class=\"cl-preview-section\">S\u01a1 \u0111\u1ed3 ArchiMate sau \u0111\u00e2y minh h\u1ecda c\u00e1ch s\u1eed d\u1ee5ng c\u00e1c quy tr\u00ecnh kinh doanh v\u00e0 m\u1ed1i quan h\u1ec7 c\u1ee7a ch\u00fang v\u1edbi c\u00e1c kh\u00e1i ni\u1ec7m kh\u00e1c.<\/div>\n<div class=\"cl-preview-section\"><strong>S\u01a1 \u0111\u1ed3<\/strong><\/div>\n<div class=\"cl-preview-section\">\n<ul>\n<li>Quy tr\u00ecnh b\u1ea3o hi\u1ec3m du l\u1ecbch bao g\u1ed3m ba quy tr\u00ecnh con.<\/li>\n<li>\u0110\u1ec3 r\u00f5 r\u00e0ng, c\u00e1c quy tr\u00ecnh con \u0111\u01b0\u1ee3c v\u1ebd b\u00ean trong quy tr\u00ecnh t\u1ed5ng th\u1ec3 (c\u00f3 c\u1ea5u tr\u00fac).<\/li>\n<li>M\u1ed7i quy tr\u00ecnh con k\u00edch ho\u1ea1t quy tr\u00ecnh con ti\u1ebfp theo.<\/li>\n<li>S\u1ef1 ki\u1ec7n &#8220;Y\u00eau c\u1ea7u b\u1ea3o hi\u1ec3m&#8221; k\u00edch ho\u1ea1t quy tr\u00ecnh con \u0111\u1ea7u ti\u00ean.<\/li>\n<li>M\u1ed9t vai tr\u00f2 c\u1ee5 th\u1ec3, trong tr\u01b0\u1eddng h\u1ee3p n\u00e0y l\u00e0 ng\u01b0\u1eddi b\u00e1n b\u1ea3o hi\u1ec3m, \u0111\u01b0\u1ee3c giao th\u1ef1c hi\u1ec7n c\u00f4ng vi\u1ec7c c\u1ea7n thi\u1ebft.<\/li>\n<li>Ch\u00ednh quy tr\u00ecnh n\u00e0y th\u1ef1c hi\u1ec7n d\u1ecbch v\u1ee5 b\u00e1n b\u1ea3o hi\u1ec3m.<\/li>\n<li>Quy tr\u00ecnh con &#8220;Nh\u1eadn y\u00eau c\u1ea7u&#8221; s\u1eed d\u1ee5ng \u0111\u1ed1i t\u01b0\u1ee3ng kinh doanh Th\u00f4ng tin kh\u00e1ch h\u00e0ng.<\/li>\n<\/ul>\n<\/div>\n<div class=\"cl-preview-section\"><img alt=\"\" class=\"alignnone size-full wp-image-6713\" decoding=\"async\" height=\"339\" loading=\"lazy\" sizes=\"auto, (max-width: 1010px) 100vw, 1010px\" src=\"https:\/\/www.archimetric.com\/wp-content\/uploads\/2021\/11\/Business-Process-Example-1.png\" srcset=\"https:\/\/www.archimetric.com\/wp-content\/uploads\/2021\/11\/Business-Process-Example-1.png 1010w, https:\/\/www.archimetric.com\/wp-content\/uploads\/2021\/11\/Business-Process-Example-1-300x101.png 300w, https:\/\/www.archimetric.com\/wp-content\/uploads\/2021\/11\/Business-Process-Example-1-768x258.png 768w, https:\/\/www.archimetric.com\/wp-content\/uploads\/2021\/11\/Business-Process-Example-1-200x67.png 200w, https:\/\/www.archimetric.com\/wp-content\/uploads\/2021\/11\/Business-Process-Example-1-400x134.png 400w, https:\/\/www.archimetric.com\/wp-content\/uploads\/2021\/11\/Business-Process-Example-1-600x201.png 600w, https:\/\/www.archimetric.com\/wp-content\/uploads\/2021\/11\/Business-Process-Example-1-800x269.png 800w\" width=\"1010\"\/><\/div>\n<div class=\"cl-preview-section\">\n<h2 id=\"business-function-notation\">K\u00fd hi\u1ec7u ch\u1ee9c n\u0103ng kinh doanh (Business Function Notation)<\/h2>\n<\/div>\n<div class=\"cl-preview-section\">Gi\u1ed1ng nh\u01b0 c\u00e1c quy tr\u00ecnh kinh doanh, c\u00e1c ch\u1ee9c n\u0103ng kinh doanh c\u0169ng m\u00f4 t\u1ea3 c\u00e1c h\u00e0nh vi n\u1ed9i b\u1ed9 \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n b\u1edfi c\u00e1c vai tr\u00f2 kinh doanh.<\/div>\n<div class=\"cl-preview-section\"><img alt=\"\" class=\"alignnone size-full wp-image-6714\" decoding=\"async\" height=\"115\" loading=\"lazy\" sizes=\"auto, (max-width: 346px) 100vw, 346px\" src=\"https:\/\/www.archimetric.com\/wp-content\/uploads\/2021\/11\/Business-Function-Notation-1.png\" srcset=\"https:\/\/www.archimetric.com\/wp-content\/uploads\/2021\/11\/Business-Function-Notation-1.png 346w, https:\/\/www.archimetric.com\/wp-content\/uploads\/2021\/11\/Business-Function-Notation-1-300x100.png 300w, https:\/\/www.archimetric.com\/wp-content\/uploads\/2021\/11\/Business-Function-Notation-1-200x66.png 200w\" width=\"346\"\/><\/div>\n<div class=\"cl-preview-section\">\n<h3 id=\"business-process-vs-function\">Quy tr\u00ecnh kinh doanh so v\u1edbi Ch\u1ee9c n\u0103ng kinh doanh (Quy tr\u00ecnh v\u00e0 Ch\u1ee9c n\u0103ng kinh doanh)<\/h3>\n<\/div>\n<div class=\"cl-preview-section\">Tuy nhi\u00ean, trong khi <strong>c\u00e1c quy tr\u00ecnh kinh doanh<\/strong> <em><strong>nh\u00f3m c\u00e1c h\u00e0nh vi d\u1ef1a tr\u00ean m\u1ed9t chu\u1ed7i c\u00e1c ho\u1ea1t \u0111\u1ed9ng ho\u1eb7c &#8220;quy tr\u00ecnh&#8221; c\u1ea7n thi\u1ebft \u0111\u1ec3 cung c\u1ea5p m\u1ed9t s\u1ea3n ph\u1ea9m ho\u1eb7c d\u1ecbch v\u1ee5<\/strong><\/em>, <strong>c\u00e1c ch\u1ee9c n\u0103ng kinh doanh<\/strong>th\u01b0\u1eddng <em><strong>nh\u00f3m c\u00e1c h\u00e0nh vi d\u1ef1a tr\u00ean c\u00e1c ngu\u1ed3n l\u1ef1c kinh doanh, k\u1ef9 n\u0103ng, n\u0103ng l\u1ef1c, ki\u1ebfn th\u1ee9c, v.v. c\u1ea7n thi\u1ebft.<\/strong><\/em>.<\/div>\n<div class=\"cl-preview-section\">\n<h3 id=\"business-function-example\"><strong>V\u00ed d\u1ee5 v\u1ec1 ch\u1ee9c n\u0103ng kinh doanh<\/strong><\/h3>\n<\/div>\n<div class=\"cl-preview-section\">S\u01a1 \u0111\u1ed3 ArchiMate sau minh h\u1ecda c\u00e1ch s\u1eed d\u1ee5ng c\u00e1c ch\u1ee9c n\u0103ng kinh doanh v\u00e0 m\u1ed1i quan h\u1ec7 c\u1ee7a ch\u00fang v\u1edbi c\u00e1c quy tr\u00ecnh kinh doanh.<\/div>\n<div class=\"cl-preview-section\"><strong>S\u01a1 \u0111\u1ed3<\/strong><\/div>\n<div class=\"cl-preview-section\">\n<ul>\n<li>Vai tr\u00f2 c\u00f4ng ty b\u1ea3o hi\u1ec3m \u0111\u01b0\u1ee3c g\u00e1n cho m\u1ed7i m\u1ed9t trong ba ch\u1ee9c n\u0103ng kinh doanh.<\/li>\n<li>Ba ch\u1ee9c n\u0103ng kinh doanh n\u00e0y k\u1ebft h\u1ee3p nhi\u1ec1u quy tr\u00ecnh con kinh doanh.<\/li>\n<li>C\u00e1c quy tr\u00ecnh kinh doanh \u0111\u01b0\u1ee3c k\u00edch ho\u1ea1t b\u1edfi m\u1ed9t s\u1ef1 ki\u1ec7n kinh doanh bao g\u1ed3m c\u00e1c quy tr\u00ecnh con t\u1eeb c\u00e1c ch\u1ee9c n\u0103ng kinh doanh kh\u00e1c nhau.<\/li>\n<li>C\u00e1c ch\u1ee9c n\u0103ng kinh doanh c\u00f3 th\u1ec3 truy c\u1eadp c\u00e1c \u0111\u1ed1i t\u01b0\u1ee3ng kinh doanh:\n<ul>\n<li>Ch\u1ee9c n\u0103ng X\u1eed l\u00fd Kh\u00e1ch h\u00e0ng s\u1eed d\u1ee5ng ho\u1eb7c thao t\u00e1c \u0111\u1ed1i t\u01b0\u1ee3ng Th\u00f4ng tin Kh\u00e1ch h\u00e0ng.<\/li>\n<li>Ch\u1ee9c n\u0103ng X\u1eed l\u00fd T\u00e0i ch\u00ednh s\u1eed d\u1ee5ng d\u1ecbch v\u1ee5 \u1ee9ng d\u1ee5ng H\u00f3a \u0111\u01a1n, th\u1ef1c hi\u1ec7n d\u1ecbch v\u1ee5 kinh doanh Thu ph\u00ed b\u1ea3o hi\u1ec3m.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/div>\n<div class=\"cl-preview-section\"><img alt=\"\" class=\"alignnone size-full wp-image-6715\" decoding=\"async\" height=\"659\" loading=\"lazy\" sizes=\"auto, (max-width: 757px) 100vw, 757px\" src=\"https:\/\/www.archimetric.com\/wp-content\/uploads\/2021\/11\/Business-Function-Example-1.png\" srcset=\"https:\/\/www.archimetric.com\/wp-content\/uploads\/2021\/11\/Business-Function-Example-1.png 757w, https:\/\/www.archimetric.com\/wp-content\/uploads\/2021\/11\/Business-Function-Example-1-300x261.png 300w, https:\/\/www.archimetric.com\/wp-content\/uploads\/2021\/11\/Business-Function-Example-1-200x174.png 200w, https:\/\/www.archimetric.com\/wp-content\/uploads\/2021\/11\/Business-Function-Example-1-400x348.png 400w, https:\/\/www.archimetric.com\/wp-content\/uploads\/2021\/11\/Business-Function-Example-1-600x522.png 600w\" width=\"757\"\/><\/div>\n<div class=\"cl-preview-section\">\n<h2 id=\"business-interaction-notation\">K\u00fd hi\u1ec7u T\u01b0\u01a1ng t\u00e1c Kinh doanh (K\u00fd hi\u1ec7u T\u01b0\u01a1ng t\u00e1c Kinh doanh)<\/h2>\n<\/div>\n<div class=\"cl-preview-section\">M\u1ed9t t\u01b0\u01a1ng t\u00e1c kinh doanh t\u01b0\u01a1ng t\u1ef1 nh\u01b0 m\u1ed9t quy tr\u00ecnh\/kh\u1ea3 n\u0103ng kinh doanh.<\/div>\n<div class=\"cl-preview-section\">\n<h3 id=\"business-interaction-vs-process-function\">T\u01b0\u01a1ng t\u00e1c Kinh doanh so v\u1edbi Quy tr\u00ecnh\/Kh\u1ea3 n\u0103ng<\/h3>\n<\/div>\n<div class=\"cl-preview-section\">Trong khi m\u1ed9t quy tr\u00ecnh\/kh\u1ea3 n\u0103ng c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n b\u1edfi m\u1ed9t <strong>vai tr\u00f2 \u0111\u01a1n l\u1ebb<\/strong>, m\u1ed9t t\u01b0\u01a1ng t\u00e1c \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n th\u00f4ng qua s\u1ef1 <strong>h\u1ee3p t\u00e1c<\/strong> c\u1ee7a <strong>nhi\u1ec1u vai tr\u00f2<\/strong>. C\u00e1c vai tr\u00f2 trong h\u1ee3p t\u00e1c chia s\u1ebb tr\u00e1ch nhi\u1ec7m th\u1ef1c hi\u1ec7n t\u01b0\u01a1ng t\u00e1c.<\/div>\n<div class=\"cl-preview-section\"><img alt=\"\" class=\"alignnone size-full wp-image-6716\" decoding=\"async\" height=\"112\" loading=\"lazy\" sizes=\"auto, (max-width: 321px) 100vw, 321px\" src=\"https:\/\/www.archimetric.com\/wp-content\/uploads\/2021\/11\/Business-Interaction-Notation-1.png\" srcset=\"https:\/\/www.archimetric.com\/wp-content\/uploads\/2021\/11\/Business-Interaction-Notation-1.png 321w, https:\/\/www.archimetric.com\/wp-content\/uploads\/2021\/11\/Business-Interaction-Notation-1-300x105.png 300w, https:\/\/www.archimetric.com\/wp-content\/uploads\/2021\/11\/Business-Interaction-Notation-1-200x70.png 200w\" width=\"321\"\/><\/div>\n<div class=\"cl-preview-section\">\n<h3 id=\"business-interaction-example\"><strong>V\u00ed d\u1ee5 v\u1ec1 T\u01b0\u01a1ng t\u00e1c Kinh doanh<\/strong><\/h3>\n<\/div>\n<div class=\"cl-preview-section\">S\u01a1 \u0111\u1ed3 ArchiMate minh h\u1ecda c\u00e1ch s\u1eed d\u1ee5ng c\u00e1c t\u01b0\u01a1ng t\u00e1c kinh doanh:<\/div>\n<div class=\"cl-preview-section\">\n<ul>\n<li>T\u01b0\u01a1ng t\u00e1c kinh doanh \u0111\u01b0\u1ee3c k\u00edch ho\u1ea1t b\u1edfi m\u1ed9t y\u00eau c\u1ea7u.<\/li>\n<li>T\u01b0\u01a1ng t\u00e1c kinh doanh &#8220;B\u1ea3o hi\u1ec3m Du l\u1ecbch v\u00e0 H\u00e0nh l\u00fd Chung&#8221; \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n nh\u01b0 m\u1ed9t h\u1ee3p t\u00e1c gi\u1eefa Ng\u01b0\u1eddi b\u00e1n B\u1ea3o hi\u1ec3m Du l\u1ecbch v\u00e0 Ng\u01b0\u1eddi b\u00e1n B\u1ea3o hi\u1ec3m H\u00e0nh l\u00fd.<\/li>\n<li>T\u01b0\u01a1ng t\u00e1c kinh doanh n\u00e0y y\u00eau c\u1ea7u \u0111\u1ed1i t\u01b0\u1ee3ng kinh doanh Th\u00f4ng tin Ch\u00ednh s\u00e1ch v\u00e0 th\u1ef1c hi\u1ec7n (ngo\u1ea1i vi) d\u1ecbch v\u1ee5 kinh doanh &#8220;B\u00e1n b\u1ea3o hi\u1ec3m k\u1ebft h\u1ee3p&#8221;.<\/li>\n<li>L\u00e0 m\u1ed9t ph\u1ea7n c\u1ee7a t\u01b0\u01a1ng t\u00e1c kinh doanh, c\u00e1c quy tr\u00ecnh &#8220;Chu\u1ea9n b\u1ecb Ch\u00ednh s\u00e1ch Du l\u1ecbch&#8221; v\u00e0 &#8220;Chu\u1ea9n b\u1ecb Ch\u00ednh s\u00e1ch H\u00e0nh l\u00fd&#8221; \u0111\u01b0\u1ee3c k\u00edch ho\u1ea1t.<\/li>\n<li>Ng\u01b0\u1eddi b\u00e1n B\u1ea3o hi\u1ec3m Du l\u1ecbch v\u00e0 Ng\u01b0\u1eddi b\u00e1n B\u1ea3o hi\u1ec3m H\u00e0nh l\u00fd l\u1ea7n l\u01b0\u1ee3t th\u1ef1c hi\u1ec7n c\u00e1c quy tr\u00ecnh n\u00e0y.<\/li>\n<\/ul>\n<\/div>\n<div class=\"cl-preview-section\"><img alt=\"\" class=\"alignnone size-full wp-image-6717\" decoding=\"async\" height=\"507\" loading=\"lazy\" sizes=\"auto, (max-width: 871px) 100vw, 871px\" src=\"https:\/\/www.archimetric.com\/wp-content\/uploads\/2021\/11\/Business-Interaction-Example-1.png\" srcset=\"https:\/\/www.archimetric.com\/wp-content\/uploads\/2021\/11\/Business-Interaction-Example-1.png 871w, https:\/\/www.archimetric.com\/wp-content\/uploads\/2021\/11\/Business-Interaction-Example-1-300x175.png 300w, https:\/\/www.archimetric.com\/wp-content\/uploads\/2021\/11\/Business-Interaction-Example-1-768x447.png 768w, https:\/\/www.archimetric.com\/wp-content\/uploads\/2021\/11\/Business-Interaction-Example-1-200x116.png 200w, https:\/\/www.archimetric.com\/wp-content\/uploads\/2021\/11\/Business-Interaction-Example-1-400x233.png 400w, https:\/\/www.archimetric.com\/wp-content\/uploads\/2021\/11\/Business-Interaction-Example-1-600x349.png 600w, https:\/\/www.archimetric.com\/wp-content\/uploads\/2021\/11\/Business-Interaction-Example-1-800x466.png 800w\" width=\"871\"\/><\/div>\n<div class=\"cl-preview-section\">\n<h2 id=\"business-event-notation\">K\u00fd hi\u1ec7u S\u1ef1 ki\u1ec7n Kinh doanh (K\u00fd hi\u1ec7u S\u1ef1 ki\u1ec7n Kinh doanh)<\/h2>\n<\/div>\n<div class=\"cl-preview-section\">C\u00e1c quy tr\u00ecnh kinh doanh v\u00e0 c\u00e1c h\u00e0nh vi kinh doanh kh\u00e1c c\u00f3 th\u1ec3 b\u1ecb k\u00edch ho\u1ea1t ho\u1eb7c gi\u00e1n \u0111o\u1ea1n b\u1edfi c\u00e1c s\u1ef1 ki\u1ec7n kinh doanh. Ngo\u00e0i ra, c\u00e1c quy tr\u00ecnh kinh doanh c\u00f3 th\u1ec3 k\u00edch ho\u1ea1t c\u00e1c s\u1ef1 ki\u1ec7n kh\u1edfi \u0111\u1ed9ng c\u00e1c quy tr\u00ecnh kinh doanh, ch\u1ee9c n\u0103ng ho\u1eb7c t\u01b0\u01a1ng t\u00e1c kh\u00e1c. C\u00e1c s\u1ef1 ki\u1ec7n kinh doanh th\u01b0\u1eddng \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng \u0111\u1ec3 m\u00f4 h\u00ecnh h\u00f3a vi\u1ec7c k\u00edch ho\u1ea1t h\u00e0nh vi, nh\u01b0ng c\u0169ng c\u00f3 th\u1ec3 t\u01b0\u1edfng t\u01b0\u1ee3ng ra c\u00e1c lo\u1ea1i s\u1ef1 ki\u1ec7n kh\u00e1c.<\/div>\n<div class=\"cl-preview-section\"><img alt=\"\" class=\"alignnone size-full wp-image-6718\" decoding=\"async\" height=\"105\" loading=\"lazy\" sizes=\"auto, (max-width: 334px) 100vw, 334px\" src=\"https:\/\/www.archimetric.com\/wp-content\/uploads\/2021\/11\/Business-Event-Notation-1.png\" srcset=\"https:\/\/www.archimetric.com\/wp-content\/uploads\/2021\/11\/Business-Event-Notation-1.png 334w, https:\/\/www.archimetric.com\/wp-content\/uploads\/2021\/11\/Business-Event-Notation-1-300x94.png 300w, https:\/\/www.archimetric.com\/wp-content\/uploads\/2021\/11\/Business-Event-Notation-1-200x63.png 200w\" width=\"334\"\/><\/div>\n<div class=\"cl-preview-section\">Kh\u00e1c v\u1edbi c\u00e1c quy tr\u00ecnh, ch\u1ee9c n\u0103ng v\u00e0 t\u01b0\u01a1ng t\u00e1c kinh doanh, c\u00e1c s\u1ef1 ki\u1ec7n kinh doanh l\u00e0 t\u1ee9c th\u1eddi:<\/div>\n<div class=\"cl-preview-section\">\n<ul>\n<li>C\u00e1c s\u1ef1 ki\u1ec7n kh\u00f4ng c\u00f3 th\u1eddi gian k\u00e9o d\u00e0i.<\/li>\n<li>S\u1ef1 ki\u1ec7n c\u00f3 th\u1ec3 b\u1eaft ngu\u1ed3n t\u1eeb m\u00f4i tr\u01b0\u1eddng<strong>b\u00ean ngo\u00e0i<\/strong> \u0111\u1ed1i v\u1edbi t\u1ed5 ch\u1ee9c (v\u00ed d\u1ee5: t\u1eeb kh\u00e1ch h\u00e0ng).<\/li>\n<li>S\u1ef1 ki\u1ec7n c\u00f3 th\u1ec3 x\u1ea3y ra ho\u1eb7c \u0111\u01b0\u1ee3c t\u1ea1o ra b\u1edfi c\u00e1c quy tr\u00ecnh kh\u00e1c<strong>n\u1ed9i b\u1ed9<\/strong> \u0111\u1ed1i v\u1edbi t\u1ed5 ch\u1ee9c.<\/li>\n<\/ul>\n<\/div>\n<div class=\"cl-preview-section\">\n<h3 id=\"business-event-example\"><strong>V\u00ed d\u1ee5 v\u1ec1 s\u1ef1 ki\u1ec7n kinh doanh<\/strong><\/h3>\n<\/div>\n<div class=\"cl-preview-section\">S\u01a1 \u0111\u1ed3 ArchiMate th\u1ec3 hi\u1ec7n c\u00e1ch s\u1eed d\u1ee5ng k\u00fd hi\u1ec7u s\u1ef1 ki\u1ec7n kinh doanh:<\/div>\n<div class=\"cl-preview-section\">\n<ul>\n<li>S\u1ef1 ki\u1ec7n &#8220;Y\u00eau c\u1ea7u b\u1ea3o hi\u1ec3m&#8221; k\u00edch ho\u1ea1t quy tr\u00ecnh &#8220;Tr\u00edch xu\u1ea5t b\u1ea3o hi\u1ec3m&#8221;.<\/li>\n<li>\u0110\u1ed1i t\u01b0\u1ee3ng kinh doanh ch\u1ee9a th\u00f4ng tin kh\u00e1ch h\u00e0ng \u0111i k\u00e8m theo y\u00eau c\u1ea7u.<\/li>\n<li>\u0110\u1ec3 thuy\u1ebft ph\u1ee5c kh\u00e1ch h\u00e0ng mua th\u00eam s\u1ea3n ph\u1ea9m b\u1ea3o hi\u1ec3m, m\u1ed9t s\u1ef1 ki\u1ec7n k\u00edch ho\u1ea1t \u0111\u01b0\u1ee3c \u0111\u01b0a ra trong qu\u00e1 tr\u00ecnh ti\u1ebfp nh\u1eadn y\u00eau c\u1ea7u.<\/li>\n<li>\u0110i\u1ec1u n\u00e0y k\u00edch ho\u1ea1t quy tr\u00ecnh g\u1eedi g\u00f3i s\u1ea3n ph\u1ea9m \u0111\u1ebfn kh\u00e1ch h\u00e0ng.<\/li>\n<\/ul>\n<\/div>\n<div class=\"cl-preview-section\"><img alt=\"\" class=\"alignnone size-full wp-image-6719\" decoding=\"async\" height=\"384\" loading=\"lazy\" sizes=\"auto, (max-width: 972px) 100vw, 972px\" src=\"https:\/\/www.archimetric.com\/wp-content\/uploads\/2021\/11\/Business-Event-Example-1.png\" srcset=\"https:\/\/www.archimetric.com\/wp-content\/uploads\/2021\/11\/Business-Event-Example-1.png 972w, https:\/\/www.archimetric.com\/wp-content\/uploads\/2021\/11\/Business-Event-Example-1-300x119.png 300w, https:\/\/www.archimetric.com\/wp-content\/uploads\/2021\/11\/Business-Event-Example-1-768x303.png 768w, https:\/\/www.archimetric.com\/wp-content\/uploads\/2021\/11\/Business-Event-Example-1-200x79.png 200w, https:\/\/www.archimetric.com\/wp-content\/uploads\/2021\/11\/Business-Event-Example-1-400x158.png 400w, https:\/\/www.archimetric.com\/wp-content\/uploads\/2021\/11\/Business-Event-Example-1-600x237.png 600w, https:\/\/www.archimetric.com\/wp-content\/uploads\/2021\/11\/Business-Event-Example-1-800x316.png 800w\" width=\"972\"\/><\/div>\n<div class=\"cl-preview-section\">\n<h2 id=\"business-service-notation\">K\u00fd hi\u1ec7u d\u1ecbch v\u1ee5 kinh doanh (V\u00ed d\u1ee5 v\u1ec1 d\u1ecbch v\u1ee5 kinh doanh)<\/h2>\n<\/div>\n<div class=\"cl-preview-section\">M\u1ed9t d\u1ecbch v\u1ee5 kinh doanh c\u00f4ng khai c\u00e1c kh\u1ea3 n\u0103ng c\u1ee7a m\u1ed9t vai tr\u00f2 kinh doanh ho\u1eb7c h\u1ee3p t\u00e1c v\u1edbi m\u00f4i tr\u01b0\u1eddng b\u00ean ngo\u00e0i. Kh\u1ea3 n\u0103ng n\u00e0y c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c truy c\u1eadp th\u00f4ng qua m\u1ed9t ho\u1eb7c nhi\u1ec1u giao di\u1ec7n kinh doanh. M\u1ed9t d\u1ecbch v\u1ee5 kinh doanh \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n b\u1edfi m\u1ed9t ho\u1eb7c nhi\u1ec1u quy tr\u00ecnh kinh doanh, ch\u1ee9c n\u0103ng kinh doanh ho\u1eb7c t\u01b0\u01a1ng t\u00e1c kinh doanh \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n b\u1edfi m\u1ed9t vai tr\u00f2 kinh doanh ho\u1eb7c h\u1ee3p t\u00e1c kinh doanh. N\u00f3 c\u00f3 th\u1ec3 truy c\u1eadp c\u00e1c \u0111\u1ed1i t\u01b0\u1ee3ng kinh doanh.<\/div>\n<div class=\"cl-preview-section\"><img alt=\"\" class=\"alignnone size-full wp-image-6720\" decoding=\"async\" height=\"112\" loading=\"lazy\" sizes=\"auto, (max-width: 363px) 100vw, 363px\" src=\"https:\/\/www.archimetric.com\/wp-content\/uploads\/2021\/11\/Business-Service-Notation-1.png\" srcset=\"https:\/\/www.archimetric.com\/wp-content\/uploads\/2021\/11\/Business-Service-Notation-1.png 363w, https:\/\/www.archimetric.com\/wp-content\/uploads\/2021\/11\/Business-Service-Notation-1-300x93.png 300w, https:\/\/www.archimetric.com\/wp-content\/uploads\/2021\/11\/Business-Service-Notation-1-200x62.png 200w\" width=\"363\"\/><\/div>\n<div class=\"cl-preview-section\">\n<h3 id=\"business-service-example\"><strong>V\u00ed d\u1ee5 v\u1ec1 d\u1ecbch v\u1ee5 kinh doanh<\/strong><\/h3>\n<\/div>\n<div class=\"cl-preview-section\">Trong s\u01a1 \u0111\u1ed3 ArchiMate ti\u1ebfp theo, c\u00e1c d\u1ecbch v\u1ee5 kinh doanh b\u00ean ngo\u00e0i v\u00e0 b\u00ean trong \u0111\u01b0\u1ee3c ph\u00e2n bi\u1ec7t.<\/div>\n<div class=\"cl-preview-section\"><strong>S\u01a1 \u0111\u1ed3<\/strong><\/div>\n<div class=\"cl-preview-section\">\n<ul>\n<li>Ch\u1ee9c n\u0103ng qu\u1ea3n l\u00fd c\u1ed1t l\u00f5i ho\u1ea1t \u0111\u1ed9ng nh\u01b0 m\u1ed9t trung t\u00e2m d\u1ecbch v\u1ee5 chung.<\/li>\n<li>C\u00e1c quy tr\u00ecnh kinh doanh \u0111\u1ea7u ra t\u01b0\u01a1ng \u1ee9ng v\u1edbi b\u1ea3o hi\u1ec3m du l\u1ecbch v\u00e0 h\u00e0nh l\u00fd s\u1eed d\u1ee5ng c\u00e1c d\u1ecbch v\u1ee5 kinh doanh (n\u1ed9i b\u1ed9) do ch\u1ee9c n\u0103ng qu\u1ea3n l\u00fd c\u1ed1t l\u00f5i cung c\u1ea5p.<\/li>\n<li>C\u1ea3 hai quy tr\u00ecnh kinh doanh \u0111\u1ec1u th\u1ef1c hi\u1ec7n c\u00e1c d\u1ecbch v\u1ee5 kinh doanh (b\u00ean ngo\u00e0i).<\/li>\n<li>D\u1ecbch v\u1ee5 b\u00e1n b\u1ea3o hi\u1ec3m c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c truy c\u1eadp th\u00f4ng qua giao di\u1ec7n kinh doanh c\u1ee7a ng\u01b0\u1eddi b\u00e1n b\u1ea3o hi\u1ec3m (v\u00ed d\u1ee5: m\u1eabu web).<\/li>\n<li>M\u1ed7i d\u1ecbch v\u1ee5 kinh doanh n\u00ean c\u00f3 gi\u00e1 tr\u1ecb \u0111\u1ed1i v\u1edbi ng\u01b0\u1eddi d\u00f9ng c\u1ee7a n\u00f3 (trong tr\u01b0\u1eddng h\u1ee3p n\u00e0y l\u00e0 vai tr\u00f2 ng\u01b0\u1eddi mua b\u1ea3o hi\u1ec3m).<\/li>\n<li>N\u1ebfu ph\u00f9 h\u1ee3p, gi\u00e1 tr\u1ecb n\u00e0y c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c m\u00f4 h\u00ecnh h\u00f3a m\u1ed9t c\u00e1ch r\u00f5 r\u00e0ng.<\/li>\n<li>Gi\u00e1 tr\u1ecb c\u1ee7a vi\u1ec7c cung c\u1ea5p d\u1ecbch v\u1ee5 b\u00e1n b\u1ea3o hi\u1ec3m du l\u1ecbch cho kh\u00e1ch h\u00e0ng b\u00ean ngo\u00e0i (ng\u01b0\u1eddi mua b\u1ea3o hi\u1ec3m) n\u1eb1m \u1edf vi\u1ec7c kh\u00e1ch h\u00e0ng \u0111\u01b0\u1ee3c b\u1ea3o hi\u1ec3m.<\/li>\n<\/ul>\n<\/div>\n<div class=\"cl-preview-section\"><img alt=\"\" class=\"alignnone size-full wp-image-6721\" decoding=\"async\" height=\"665\" loading=\"lazy\" sizes=\"auto, (max-width: 947px) 100vw, 947px\" src=\"https:\/\/www.archimetric.com\/wp-content\/uploads\/2021\/11\/Business-Service-Example-1.png\" srcset=\"https:\/\/www.archimetric.com\/wp-content\/uploads\/2021\/11\/Business-Service-Example-1.png 947w, https:\/\/www.archimetric.com\/wp-content\/uploads\/2021\/11\/Business-Service-Example-1-300x211.png 300w, https:\/\/www.archimetric.com\/wp-content\/uploads\/2021\/11\/Business-Service-Example-1-768x539.png 768w, https:\/\/www.archimetric.com\/wp-content\/uploads\/2021\/11\/Business-Service-Example-1-200x140.png 200w, https:\/\/www.archimetric.com\/wp-content\/uploads\/2021\/11\/Business-Service-Example-1-400x281.png 400w, https:\/\/www.archimetric.com\/wp-content\/uploads\/2021\/11\/Business-Service-Example-1-600x421.png 600w, https:\/\/www.archimetric.com\/wp-content\/uploads\/2021\/11\/Business-Service-Example-1-800x562.png 800w\" width=\"947\"\/><\/div>\n<div class=\"cl-preview-section\">\n<h2 id=\"passive-entities\"><strong>C\u00e1c th\u1ef1c th\u1ec3 th\u1ee5 \u0111\u1ed9ng (C\u00e1c th\u1ef1c th\u1ec3 th\u1ee5 \u0111\u1ed9ng)<\/strong><\/h2>\n<\/div>\n<div class=\"cl-preview-section\"><strong>C\u00e1c th\u1ef1c th\u1ec3 th\u1ee5 \u0111\u1ed9ng<\/strong> (c\u0169ng \u0111\u01b0\u1ee3c g\u1ecdi l\u00e0 \u0111\u1ed1i t\u01b0\u1ee3ng kinh doanh) \u2014 \u0111\u01b0\u1ee3c thao t\u00e1c b\u1edfi c\u00e1c h\u00e0nh vi nh\u01b0 quy tr\u00ecnh ho\u1eb7c ch\u1ee9c n\u0103ng kinh doanh.<strong>C\u00e1c kh\u00e1i ni\u1ec7m th\u00f4ng tin<\/strong> l\u00e0 <strong>c\u00e1c th\u1ef1c th\u1ec3 th\u1ee5 \u0111\u1ed9ng<\/strong>, cung c\u1ea5p m\u1ed9t c\u00e1ch \u0111\u1ec3 k\u1ebft n\u1ed1i c\u00e1c th\u1ef1c th\u1ec3 ho\u1ea1t \u0111\u1ed9ng c\u1ee7a t\u1ed5 ch\u1ee9c v\u1edbi c\u00e1c m\u1ee5c ti\u00eau kinh doanh v\u00e0 c\u00e1c s\u1ea3n ph\u1ea9m m\u00e0 t\u1ed5 ch\u1ee9c cung c\u1ea5p cho kh\u00e1ch h\u00e0ng (th\u00f4ng qua c\u00e1c th\u1ef1c th\u1ec3 h\u00e0nh vi).<\/div>\n<div class=\"cl-preview-section\">\n<ul>\n<li>Quy tr\u00ecnh kinh doanh<\/li>\n<li>Ch\u1ee9c n\u0103ng kinh doanh<\/li>\n<li>Th\u1ef1c th\u1ec3 h\u1ee3p \u0111\u1ed3ng l\u00e0 m\u1ed9t \u0111\u1ed1i t\u01b0\u1ee3ng kinh doanh (c\u1ea5u tr\u00fac th\u1ee5 \u0111\u1ed9ng)<\/li>\n<li>\u00dd ngh\u0129a li\u00ean quan \u0111\u1ebfn c\u00e1c \u0111\u1ed1i t\u01b0\u1ee3ng kinh doanh<\/li>\n<li>Bi\u1ec3u di\u1ec5n th\u1ef1c hi\u1ec7n m\u1ed9t \u0111\u1ed1i t\u01b0\u1ee3ng kinh doanh<\/li>\n<li>Gi\u00e1 tr\u1ecb li\u00ean quan \u0111\u1ebfn s\u1ea3n ph\u1ea9m<\/li>\n<li>S\u1ea3n ph\u1ea9m t\u00edch h\u1ee3p c\u00e1c d\u1ecbch v\u1ee5 kinh doanh<\/li>\n<li>V\u00ed d\u1ee5: C\u00e1c t\u00e1c nh\u00e2n kinh doanh \u0111\u00f3ng vai tr\u00f2 c\u1ee5 th\u1ec3 \u0111\u1ec3 th\u1ef1c hi\u1ec7n c\u00e1c quy tr\u00ecnh kinh doanh tr\u00ean c\u00e1c \u0111\u1ed1i t\u01b0\u1ee3ng kinh doanh, nh\u01b0 minh h\u1ecda trong s\u01a1 \u0111\u1ed3 ki\u1ebfn tr\u00fac t\u1ed5ng qu\u00e1t d\u01b0\u1edbi \u0111\u00e2y.<\/li>\n<\/ul>\n<\/div>\n<div class=\"cl-preview-section\"><img alt=\"\" class=\"alignnone size-full wp-image-6722\" decoding=\"async\" height=\"498\" loading=\"lazy\" sizes=\"auto, (max-width: 676px) 100vw, 676px\" src=\"https:\/\/www.archimetric.com\/wp-content\/uploads\/2021\/11\/Business-Layer-entity-concepts-1.png\" srcset=\"https:\/\/www.archimetric.com\/wp-content\/uploads\/2021\/11\/Business-Layer-entity-concepts-1.png 676w, https:\/\/www.archimetric.com\/wp-content\/uploads\/2021\/11\/Business-Layer-entity-concepts-1-300x221.png 300w, https:\/\/www.archimetric.com\/wp-content\/uploads\/2021\/11\/Business-Layer-entity-concepts-1-200x147.png 200w, https:\/\/www.archimetric.com\/wp-content\/uploads\/2021\/11\/Business-Layer-entity-concepts-1-400x295.png 400w, https:\/\/www.archimetric.com\/wp-content\/uploads\/2021\/11\/Business-Layer-entity-concepts-1-600x442.png 600w\" width=\"676\"\/><\/div>\n<div class=\"cl-preview-section\">Ti\u00eau chu\u1ea9n ArchiMate c\u0169ng ph\u00e2n lo\u1ea1i ch\u00ednh kh\u00e1i ni\u1ec7m s\u1ea3n ph\u1ea9m, c\u00f9ng v\u1edbi kh\u00e1i ni\u1ec7m h\u1ee3p \u0111\u1ed3ng li\u00ean quan, v\u00e0o nh\u00f3m c\u00e1c kh\u00e1i ni\u1ec7m th\u00f4ng tin.<\/div>\n<div class=\"cl-preview-section\">C\u00e1c kh\u00e1i ni\u1ec7m th\u00f4ng tin kh\u00e1c bi\u1ec7t v\u1edbi c\u00e1c kh\u00e1i ni\u1ec7m c\u1ea5u tr\u00fac v\u00e0 h\u00e0nh vi, v\u1ed1n t\u1eadp trung ch\u1ee7 y\u1ebfu v\u00e0o g\u00f3c nh\u00ecn v\u1eadn h\u00e0nh c\u1ee7a doanh nghi\u1ec7p; c\u00e1c kh\u00e1i ni\u1ec7m th\u00f4ng tin t\u1eadp trung v\u00e0o g\u00f3c nh\u00ecn \u201cm\u1ee5c \u0111\u00edch\u201d.<\/div>\n<div class=\"cl-preview-section\">\n<h2 id=\"information-concept-notation\">K\u00fd hi\u1ec7u Kh\u00e1i ni\u1ec7m Th\u00f4ng tin (K\u00fd hi\u1ec7u Kh\u00e1i ni\u1ec7m Th\u00f4ng tin)<\/h2>\n<\/div>\n<div class=\"cl-preview-section\">\u0110\u1ed1i t\u01b0\u1ee3ng Kinh doanh (\u0110\u1ed1i t\u01b0\u1ee3ng Kinh doanh)<\/div>\n<div class=\"cl-preview-section\">M\u1ed9t y\u1ebfu t\u1ed1 th\u1ee5 \u0111\u1ed9ng c\u00f3 li\u00ean quan t\u1eeb g\u00f3c nh\u00ecn kinh doanh.<\/div>\n<div class=\"cl-preview-section\"><img alt=\"\" class=\"alignnone size-full wp-image-6723\" decoding=\"async\" height=\"88\" loading=\"lazy\" src=\"https:\/\/www.archimetric.com\/wp-content\/uploads\/2021\/11\/image035-3.png\" width=\"128\"\/><\/div>\n<div class=\"cl-preview-section\">Bi\u1ec3u di\u1ec5n (Bi\u1ec3u di\u1ec5n)<\/div>\n<div class=\"cl-preview-section\">M\u1ed9t h\u00ecnh th\u1ee9c th\u00f4ng tin c\u00f3 th\u1ec3 nh\u1eadn bi\u1ebft \u0111\u01b0\u1ee3c \u0111\u01b0\u1ee3c mang b\u1edfi m\u1ed9t \u0111\u1ed1i t\u01b0\u1ee3ng kinh doanh.<\/div>\n<div class=\"cl-preview-section\"><img alt=\"\" class=\"alignnone size-full wp-image-6724\" decoding=\"async\" height=\"88\" loading=\"lazy\" src=\"https:\/\/www.archimetric.com\/wp-content\/uploads\/2021\/11\/image037-2.png\" width=\"138\"\/><\/div>\n<div class=\"cl-preview-section\">\u00dd ngh\u0129a (\u00dd ngh\u0129a)<\/div>\n<div class=\"cl-preview-section\">Tri th\u1ee9c ho\u1eb7c chuy\u00ean m\u00f4n hi\u1ec7n di\u1ec7n trong m\u1ed9t \u0111\u1ed1i t\u01b0\u1ee3ng kinh doanh ho\u1eb7c bi\u1ec3u di\u1ec5n c\u1ee7a n\u00f3, trong m\u1ed9t ng\u1eef c\u1ea3nh c\u1ee5 th\u1ec3.<\/div>\n<div class=\"cl-preview-section\"><img alt=\"\" class=\"alignnone size-full wp-image-6725\" decoding=\"async\" height=\"88\" loading=\"lazy\" src=\"https:\/\/www.archimetric.com\/wp-content\/uploads\/2021\/11\/image048-1.png\" width=\"128\"\/><\/div>\n<div class=\"cl-preview-section\">Gi\u00e1 tr\u1ecb (Gi\u00e1 tr\u1ecb)<\/div>\n<div class=\"cl-preview-section\">Gi\u00e1 tr\u1ecb t\u01b0\u01a1ng \u0111\u1ed1i, ti\u1ec7n \u00edch ho\u1eb7c m\u1ee9c \u0111\u1ed9 quan tr\u1ecdng c\u1ee7a m\u1ed9t d\u1ecbch v\u1ee5 kinh doanh ho\u1eb7c s\u1ea3n ph\u1ea9m.<\/div>\n<div class=\"cl-preview-section\"><img alt=\"\" class=\"alignnone size-full wp-image-6726\" decoding=\"async\" height=\"70\" loading=\"lazy\" src=\"https:\/\/www.archimetric.com\/wp-content\/uploads\/2021\/11\/image041-2.png\" width=\"128\"\/><\/div>\n<div class=\"cl-preview-section\">S\u1ea3n ph\u1ea9m (S\u1ea3n ph\u1ea9m)<\/div>\n<div class=\"cl-preview-section\">M\u1ed9t chu\u1ed7i c\u00e1c d\u1ecbch v\u1ee5 c\u00f3 t\u00ednh nh\u1ea5t qu\u00e1n, \u0111i k\u00e8m v\u1edbi h\u1ee3p \u0111\u1ed3ng\/protocol, \u0111\u01b0\u1ee3c cung c\u1ea5p to\u00e0n b\u1ed9 cho (kh\u00e1ch h\u00e0ng n\u1ed9i b\u1ed9 ho\u1eb7c b\u00ean ngo\u00e0i).<\/div>\n<div class=\"cl-preview-section\"><img alt=\"\" class=\"alignnone size-full wp-image-6727\" decoding=\"async\" height=\"88\" loading=\"lazy\" src=\"https:\/\/www.archimetric.com\/wp-content\/uploads\/2021\/11\/image043-2.png\" width=\"128\"\/><\/div>\n<div class=\"cl-preview-section\">H\u1ee3p \u0111\u1ed3ng (H\u1ee3p \u0111\u1ed3ng)<\/div>\n<div class=\"cl-preview-section\">M\u1ed9t th\u1ecfa thu\u1eadn ch\u00ednh th\u1ee9c ho\u1eb7c kh\u00f4ng ch\u00ednh th\u1ee9c n\u00eau r\u00f5 c\u00e1c quy\u1ec1n v\u00e0 ngh\u0129a v\u1ee5 li\u00ean quan \u0111\u1ebfn m\u1ed9t s\u1ea3n ph\u1ea9m.<\/div>\n<div class=\"cl-preview-section\"><img alt=\"\" class=\"alignnone size-full wp-image-6728\" decoding=\"async\" height=\"88\" loading=\"lazy\" src=\"https:\/\/www.archimetric.com\/wp-content\/uploads\/2021\/11\/image045-2.png\" width=\"128\"\/><\/div>\n<div class=\"cl-preview-section\">\n<h3 id=\"section\"><\/h3>\n<\/div>\n<div class=\"cl-preview-section\">\n<h3>K\u00fd hi\u1ec7u \u0110\u1ed1i t\u01b0\u1ee3ng Kinh doanh<\/h3>\n<\/div>\n<div class=\"cl-preview-section\">C\u00e1c \u0111\u1ed1i t\u01b0\u1ee3ng kinh doanh \u0111\u1ea1i di\u1ec7n cho c\u00e1c y\u1ebfu t\u1ed1 \u201cth\u00f4ng tin\u201d ho\u1eb7c \u201ckh\u00e1i ni\u1ec7m\u201d quan tr\u1ecdng trong l\u0129nh v\u1ef1c kinh doanh.<\/div>\n<div class=\"cl-preview-section\"><img alt=\"\" class=\"alignnone size-full wp-image-6723\" decoding=\"async\" height=\"88\" loading=\"lazy\" src=\"https:\/\/www.archimetric.com\/wp-content\/uploads\/2021\/11\/image035-3.png\" width=\"128\"\/><\/div>\n<div class=\"cl-preview-section\">C\u00e1c \u0111\u1ed1i t\u01b0\u1ee3ng kinh doanh l\u00e0 th\u1ee5 \u0111\u1ed9ng v\u00ec ch\u00fang kh\u00f4ng k\u00edch ho\u1ea1t ho\u1eb7c th\u1ef1c hi\u1ec7n c\u00e1c quy tr\u00ecnh, v\u00e0 c\u00f3 c\u00e1c \u0111\u1eb7c \u0111i\u1ec3m sau:<\/div>\n<div class=\"cl-preview-section\">\n<ul>\n<li>Do \u0111\u00f3, c\u00e1c \u0111\u1ed1i t\u01b0\u1ee3ng kinh doanh \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng \u0111\u1ec3 m\u00f4 h\u00ecnh h\u00f3a c\u00e1c lo\u1ea1i \u0111\u1ed1i t\u01b0\u1ee3ng, ch\u1eb3ng h\u1ea1n nh\u01b0 c\u00e1c l\u1edbp UML, trong \u0111\u00f3 c\u00f3 th\u1ec3 t\u1ed3n t\u1ea1i nhi\u1ec1u th\u1ec3 hi\u1ec7n trong m\u1ed9t t\u1ed5 ch\u1ee9c.<\/li>\n<li>C\u00e1c bi\u1ec3u di\u1ec5n \u0111\u1ed1i t\u01b0\u1ee3ng kinh doanh l\u00e0 c\u00e1c th\u1ec3 hi\u1ec7n th\u1ef1c t\u1ebf c\u1ee7a th\u00f4ng tin \u0111\u01b0\u1ee3c t\u1ea1o ra v\u00e0 s\u1eed d\u1ee5ng b\u1edfi c\u00e1c y\u1ebfu t\u1ed1 h\u00e0nh vi nh\u01b0 c\u00e1c quy tr\u00ecnh kinh doanh.<\/li>\n<li>C\u00e1c \u0111\u1ed1i t\u01b0\u1ee3ng kinh doanh c\u00f3 th\u1ec3 \u0111\u1ea1i di\u1ec7n cho c\u00e1c t\u00e0i s\u1ea3n th\u00f4ng tin c\u00f3 li\u00ean quan t\u1eeb g\u00f3c nh\u00ecn kinh doanh v\u00e0 c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n th\u00f4ng qua c\u00e1c \u0111\u1ed1i t\u01b0\u1ee3ng d\u1eef li\u1ec7u.<\/li>\n<\/ul>\n<\/div>\n<div class=\"cl-preview-section\">V\u00ed d\u1ee5 \u0111\u1ed1i t\u01b0\u1ee3ng kinh doanh: S\u01a1 \u0111\u1ed3 ArchiMate sau \u0111\u00e2y minh h\u1ecda:<\/div>\n<div class=\"cl-preview-section\"><img alt=\"ArchiMate Business Object Example\" class=\"alignnone size-full wp-image-6730\" decoding=\"async\" height=\"223\" loading=\"lazy\" sizes=\"auto, (max-width: 416px) 100vw, 416px\" src=\"https:\/\/www.archimetric.com\/wp-content\/uploads\/2021\/11\/archimate-business-object-example-1.png\" srcset=\"https:\/\/www.archimetric.com\/wp-content\/uploads\/2021\/11\/archimate-business-object-example-1.png 416w, https:\/\/www.archimetric.com\/wp-content\/uploads\/2021\/11\/archimate-business-object-example-1-300x161.png 300w, https:\/\/www.archimetric.com\/wp-content\/uploads\/2021\/11\/archimate-business-object-example-1-200x107.png 200w, https:\/\/www.archimetric.com\/wp-content\/uploads\/2021\/11\/archimate-business-object-example-1-400x214.png 400w\" width=\"416\"\/><\/div>\n<div class=\"cl-preview-section\">\n<ul>\n<li>M\u1ed9t \u0111\u1ed1i t\u01b0\u1ee3ng kinh doanh H\u00f3a \u0111\u01a1n, t\u00edch h\u1ee3p (nhi\u1ec1u) \u0111\u1ed1i t\u01b0\u1ee3ng kinh doanh D\u00f2ng h\u00f3a \u0111\u01a1n.<\/li>\n<li>\u0110\u1ed1i t\u01b0\u1ee3ng kinh doanh n\u00e0y c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n theo hai c\u00e1ch: H\u00f3a \u0111\u01a1n \u0111i\u1ec7n t\u1eed (\u0111\u1ed1i t\u01b0\u1ee3ng d\u1eef li\u1ec7u) v\u00e0 H\u00f3a \u0111\u01a1n gi\u1ea5y (bi\u1ec3u di\u1ec5n).<\/li>\n<li>Quy tr\u00ecnh kinh doanh &#8220;T\u1ea1o h\u00f3a \u0111\u01a1n&#8221; t\u1ea1o ra h\u00f3a \u0111\u01a1n v\u00e0 c\u00e1c d\u00f2ng h\u00f3a \u0111\u01a1n, trong khi quy tr\u00ecnh kinh doanh &#8220;G\u1eedi h\u00f3a \u0111\u01a1n&#8221; truy c\u1eadp v\u00e0o \u0111\u1ed1i t\u01b0\u1ee3ng kinh doanh &#8220;H\u00f3a \u0111\u01a1n&#8221;.<\/li>\n<\/ul>\n<\/div>\n<div class=\"cl-preview-section\">\n<h2 id=\"representation-notation\">K\u00fd hi\u1ec7u bi\u1ec3u di\u1ec5n<\/h2>\n<\/div>\n<div class=\"cl-preview-section\">M\u1ed9t bi\u1ec3u di\u1ec5n l\u00e0 m\u1ed9t ph\u01b0\u01a1ng ti\u1ec7n c\u00f3 th\u1ec3 nh\u1eadn bi\u1ebft \u0111\u01b0\u1ee3c ch\u1ee9a th\u00f4ng tin li\u00ean quan \u0111\u1ebfn m\u1ed9t \u0111\u1ed1i t\u01b0\u1ee3ng kinh doanh (v\u00ed d\u1ee5: m\u1ed9t th\u00f4ng \u0111i\u1ec7p ho\u1eb7c t\u00e0i li\u1ec7u).<\/div>\n<div class=\"cl-preview-section\"><img alt=\"\" class=\"alignnone size-full wp-image-6724\" decoding=\"async\" height=\"88\" loading=\"lazy\" src=\"https:\/\/www.archimetric.com\/wp-content\/uploads\/2021\/11\/image037-2.png\" width=\"138\"\/><\/div>\n<div class=\"cl-preview-section\">T\u00ean c\u1ee7a m\u1ed9t bi\u1ec3u di\u1ec5n n\u00ean l\u00e0 m\u1ed9t **danh t\u1eeb**, v\u00e0 c\u00f3 c\u00e1c \u0111\u1eb7c \u0111i\u1ec3m sau:<\/div>\n<div class=\"cl-preview-section\">\n<ul>\n<li>C\u00e1c bi\u1ec3u di\u1ec5n c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c ph\u00e2n lo\u1ea1i theo nhi\u1ec1u c\u00e1ch kh\u00e1c nhau; v\u00ed d\u1ee5 theo ph\u01b0\u01a1ng ti\u1ec7n (s\u1ed1 h\u00f3a, gi\u1ea5y, \u00e2m thanh, v.v.) ho\u1eb7c \u0111\u1ecbnh d\u1ea1ng (HTML, ASCII, PDF, RTF, v.v.).<\/li>\n<li>M\u1ed9t \u0111\u1ed1i t\u01b0\u1ee3ng kinh doanh duy nh\u1ea5t c\u00f3 th\u1ec3 c\u00f3 nhi\u1ec1u bi\u1ec3u di\u1ec5n kh\u00e1c nhau. Ngo\u00e0i ra, m\u1ed9t bi\u1ec3u di\u1ec5n duy nh\u1ea5t c\u00f3 th\u1ec3 th\u1ef1c hi\u1ec7n m\u1ed9t ho\u1eb7c nhi\u1ec1u \u0111\u1ed1i t\u01b0\u1ee3ng kinh doanh c\u1ee5 th\u1ec3.<\/li>\n<\/ul>\n<\/div>\n<div class=\"cl-preview-section\">\n<h3 id=\"representation-notation-1\">K\u00fd hi\u1ec7u bi\u1ec3u di\u1ec5n<\/h3>\n<\/div>\n<div class=\"cl-preview-section\">S\u01a1 \u0111\u1ed3 ArchiMate sau \u0111\u00e2y minh h\u1ecda:<\/div>\n<div class=\"cl-preview-section\"><img alt=\"ArchiMate Representation Example\" class=\"alignnone size-full wp-image-6732\" decoding=\"async\" height=\"233\" loading=\"lazy\" sizes=\"auto, (max-width: 491px) 100vw, 491px\" src=\"https:\/\/www.archimetric.com\/wp-content\/uploads\/2021\/11\/archimate-representation-example-1.png\" srcset=\"https:\/\/www.archimetric.com\/wp-content\/uploads\/2021\/11\/archimate-representation-example-1.png 491w, https:\/\/www.archimetric.com\/wp-content\/uploads\/2021\/11\/archimate-representation-example-1-300x142.png 300w, https:\/\/www.archimetric.com\/wp-content\/uploads\/2021\/11\/archimate-representation-example-1-200x95.png 200w, https:\/\/www.archimetric.com\/wp-content\/uploads\/2021\/11\/archimate-representation-example-1-400x190.png 400w\" width=\"491\"\/><\/div>\n<div class=\"cl-preview-section\">\n<ul>\n<li>\u0110\u1ed1i t\u01b0\u1ee3ng kinh doanh &#8220;Y\u00eau c\u1ea7u b\u1ea3o hi\u1ec3m&#8221; \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n b\u1eb1ng m\u1ed9t m\u1eabu y\u00eau c\u1ea7u (v\u1eadt l\u00fd) (bi\u1ec3u di\u1ec5n).<\/li>\n<li>\u0110\u1ed1i t\u01b0\u1ee3ng kinh doanh &#8220;H\u00f3a \u0111\u01a1n&#8221; \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n b\u1eb1ng h\u00f3a \u0111\u01a1n gi\u1ea5y (bi\u1ec3u di\u1ec5n).<\/li>\n<\/ul>\n<\/div>\n<div class=\"cl-preview-section\">\n<h3 id=\"meaning-notation\">K\u00fd hi\u1ec7u \u00fd ngh\u0129a<\/h3>\n<\/div>\n<div class=\"cl-preview-section\">\u00dd ngh\u0129a \u0111\u01b0\u1ee3c \u0111\u1ecbnh ngh\u0129a l\u00e0 tri th\u1ee9c ho\u1eb7c chuy\u00ean m\u00f4n hi\u1ec7n di\u1ec7n trong m\u1ed9t \u0111\u1ed1i t\u01b0\u1ee3ng kinh doanh ho\u1eb7c bi\u1ec3u di\u1ec5n c\u1ee7a n\u00f3, li\u00ean quan \u0111\u1ebfn m\u1ed9t b\u1ed1i c\u1ea3nh nh\u1ea5t \u0111\u1ecbnh. T\u00ean c\u1ee7a m\u1ed9t \u00fd ngh\u0129a n\u00ean l\u00e0 m\u1ed9t danh t\u1eeb ho\u1eb7c c\u1ee5m danh t\u1eeb.<\/div>\n<div class=\"cl-preview-section\"><img alt=\"\" class=\"alignnone size-full wp-image-6733\" decoding=\"async\" height=\"88\" loading=\"lazy\" src=\"https:\/\/www.archimetric.com\/wp-content\/uploads\/2021\/11\/image039-1.png\" width=\"128\"\/><\/div>\n<div class=\"cl-preview-section\">C\u00e1c ng\u01b0\u1eddi d\u00f9ng kh\u00e1c nhau c\u00f3 th\u1ec3 hi\u1ec3u ch\u1ee9c n\u0103ng th\u00f4ng tin c\u1ee7a m\u1ed9t \u0111\u1ed1i t\u01b0\u1ee3ng kinh doanh ho\u1eb7c bi\u1ec3u di\u1ec5n theo c\u00e1ch kh\u00e1c nhau. V\u00ed d\u1ee5, m\u1ed9t &#8220;x\u00e1c nh\u1eadn \u0111\u0103ng k\u00fd&#8221; \u0111\u1ed1i v\u1edbi kh\u00e1ch h\u00e0ng c\u00f3 th\u1ec3 l\u00e0 m\u1ed9t &#8220;thay \u0111\u1ed5i kh\u00e1ch h\u00e0ng&#8221; \u0111\u1ed1i v\u1edbi b\u1ed9 ph\u1eadn CRM (gi\u1ea3 s\u1eed n\u00f3 \u0111\u01b0\u1ee3c m\u00f4 h\u00ecnh h\u00f3a nh\u01b0 m\u1ed9t ng\u01b0\u1eddi d\u00f9ng b\u00ean ngo\u00e0i). H\u01a1n n\u1eefa, c\u00e1c bi\u1ec3u di\u1ec5n kh\u00e1c nhau c\u00f3 th\u1ec3 c\u00f3 c\u00f9ng m\u1ed9t \u00fd ngh\u0129a c\u1ed1t l\u00f5i. V\u00ed d\u1ee5, c\u00e1c t\u00e0i li\u1ec7u kh\u00e1c nhau (t\u00e0i li\u1ec7u web, m\u1eabu gi\u1ea5y \u0111\u00e3 \u0111i\u1ec1n, b\u00e1o c\u00e1o &#8220;li\u00ean h\u1ec7 kh\u00e1ch h\u00e0ng&#8221; t\u1eeb trung t\u00e2m ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng) c\u00f3 th\u1ec3 c\u00f3 c\u00f9ng m\u1ed9t \u00fd ngh\u0129a.<\/div>\n<div class=\"cl-preview-section\">V\u00ed d\u1ee5 v\u1ec1 \u00fd ngh\u0129a<\/div>\n<div class=\"cl-preview-section\">S\u01a1 \u0111\u1ed3 ArchiMate sau \u0111\u00e2y minh h\u1ecda:<\/div>\n<div class=\"cl-preview-section\"><img alt=\"ArchiMate Meaning Example\" class=\"alignnone size-full wp-image-6734\" decoding=\"async\" height=\"318\" loading=\"lazy\" sizes=\"auto, (max-width: 351px) 100vw, 351px\" src=\"https:\/\/www.archimetric.com\/wp-content\/uploads\/2021\/11\/archimate-meaning-example-1.png\" srcset=\"https:\/\/www.archimetric.com\/wp-content\/uploads\/2021\/11\/archimate-meaning-example-1.png 351w, https:\/\/www.archimetric.com\/wp-content\/uploads\/2021\/11\/archimate-meaning-example-1-300x272.png 300w, https:\/\/www.archimetric.com\/wp-content\/uploads\/2021\/11\/archimate-meaning-example-1-200x181.png 200w\" width=\"351\"\/><\/div>\n<div class=\"cl-preview-section\">M\u1ed9t <strong>t\u00e0i li\u1ec7u ch\u00ednh s\u00e1ch<\/strong> l\u00e0 bi\u1ec3u di\u1ec5n c\u1ee7a m\u1ed9t <strong>ch\u00ednh s\u00e1ch b\u1ea3o hi\u1ec3m<\/strong>, m\u1ed9t \u0111\u1ed1i t\u01b0\u1ee3ng kinh doanh.<\/div>\n<div class=\"cl-preview-section\">\u00dd ngh\u0129a li\u00ean quan \u0111\u1ebfn t\u00e0i li\u1ec7u n\u00e0y l\u00e0<strong>Th\u00f4ng b\u00e1o ch\u00ednh s\u00e1ch<\/strong>, bao g\u1ed3m:<\/div>\n<div class=\"cl-preview-section\">\n<ul>\n<li>Gi\u1ea3i th\u00edch ch\u00ednh s\u00e1ch<\/li>\n<li>\u0110\u0103ng k\u00fd b\u1ea3o hi\u1ec3m<\/li>\n<li>Chi ti\u1ebft b\u1ea3o hi\u1ec3m.<\/li>\n<\/ul>\n<\/div>\n<div class=\"cl-preview-section\">\n<h3 id=\"representation-vs-meaning\">Bi\u1ec3u di\u1ec5n so v\u1edbi \u00fd ngh\u0129a<\/h3>\n<\/div>\n<div class=\"cl-preview-section\">M\u1ed9t <strong>bi\u1ec3u di\u1ec5n<\/strong> c\u00f3 th\u1ec3 <strong>th\u1ef1c hi\u1ec7n m\u1ed9t ho\u1eb7c nhi\u1ec1u \u0111\u1ed1i t\u01b0\u1ee3ng kinh doanh<\/strong>. M\u1ed9t <strong>\u00fd ngh\u0129a<\/strong> c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c <strong>li\u00ean k\u1ebft v\u1edbi m\u1ed9t bi\u1ec3u di\u1ec5n<\/strong> mang \u00fd ngh\u0129a n\u00e0y.<\/div>\n<div class=\"cl-preview-section\">\n<h3 id=\"meaning-vs-value-vs-representation\">\u00dd ngh\u0129a so v\u1edbi Gi\u00e1 tr\u1ecb so v\u1edbi Bi\u1ec3u di\u1ec5n<\/h3>\n<\/div>\n<div class=\"cl-preview-section\">\n<ul>\n<li>M\u1ed9t <strong>\u00fd ngh\u0129a<\/strong> l\u00e0 m\u1eb7t \u0111\u1ed1i \u1ee9ng li\u00ean quan \u0111\u1ebfn th\u00f4ng tin c\u1ee7a<strong>gi\u00e1 tr\u1ecb<\/strong>.<\/li>\n<li>M\u1ed9t <strong>\u00fd ngh\u0129a<\/strong> \u0111\u1ea1i di\u1ec7n cho \u00fd \u0111\u1ecbnh \u0111\u1eb1ng sau<strong>m\u1ed9t \u0111\u1ed1i t\u01b0\u1ee3ng kinh doanh<\/strong> ho\u1eb7c <strong>m\u1ed9t bi\u1ec3u di\u1ec5n<\/strong>.<\/li>\n<\/ul>\n<\/div>\n<div class=\"cl-preview-section\">\n<h2 id=\"value-notation\">K\u00fd hi\u1ec7u Gi\u00e1 tr\u1ecb<\/h2>\n<\/div>\n<div class=\"cl-preview-section\">Gi\u00e1 tr\u1ecb \u0111\u01b0\u1ee3c \u0111\u1ecbnh ngh\u0129a l\u00e0 gi\u00e1 tr\u1ecb t\u01b0\u01a1ng \u0111\u1ed1i, l\u1ee3i \u00edch ho\u1eb7c m\u1ee9c \u0111\u1ed9 quan tr\u1ecdng c\u1ee7a m\u1ed9t d\u1ecbch v\u1ee5 ho\u1eb7c s\u1ea3n ph\u1ea9m kinh doanh. N\u00f3 c\u00f3 c\u00e1c \u0111\u1eb7c \u0111i\u1ec3m sau:<\/div>\n<div class=\"cl-preview-section\">\n<ul>\n<li>Gi\u00e1 tr\u1ecb c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c li\u00ean k\u1ebft v\u1edbi m\u1ed9t s\u1ea3n ph\u1ea9m v\u00e0 gi\u00e1n ti\u1ebfp v\u1edbi c\u00e1c d\u1ecbch v\u1ee5 kinh doanh m\u00e0 n\u00f3 thu\u1ed9c v\u1ec1, c\u0169ng nh\u01b0 v\u1edbi c\u00e1c vai tr\u00f2 ho\u1eb7c ng\u01b0\u1eddi tham gia s\u1eed d\u1ee5ng ch\u00fang.<\/li>\n<li>Gi\u00e1 tr\u1ecb c\u00f3 th\u1ec3 \u00e1p d\u1ee5ng cho l\u1ee3i \u00edch m\u00e0 m\u1ed9t b\u00ean thu \u0111\u01b0\u1ee3c th\u00f4ng qua vi\u1ec7c b\u00e1n ho\u1eb7c cung c\u1ea5p c\u00e1c s\u1ea3n ph\u1ea9m ho\u1eb7c d\u1ecbch v\u1ee5 nh\u1ea5t \u0111\u1ecbnh.<\/li>\n<\/ul>\n<\/div>\n<div class=\"cl-preview-section\"><img alt=\"\" class=\"alignnone size-full wp-image-6726\" decoding=\"async\" height=\"70\" loading=\"lazy\" src=\"https:\/\/www.archimetric.com\/wp-content\/uploads\/2021\/11\/image041-2.png\" width=\"128\"\/><\/div>\n<div class=\"cl-preview-section\">\n<h3 id=\"value-example\">V\u00ed d\u1ee5 v\u1ec1 Gi\u00e1 tr\u1ecb<\/h3>\n<\/div>\n<div class=\"cl-preview-section\">S\u01a1 \u0111\u1ed3 ArchiMate sau \u0111\u00e2y cho th\u1ea5y:<\/div>\n<div class=\"cl-preview-section\"><img alt=\"ArchiMate Value Example\" class=\"alignnone size-full wp-image-6736\" decoding=\"async\" height=\"235\" loading=\"lazy\" sizes=\"auto, (max-width: 365px) 100vw, 365px\" src=\"https:\/\/www.archimetric.com\/wp-content\/uploads\/2021\/11\/archimate-value-example-1.png\" srcset=\"https:\/\/www.archimetric.com\/wp-content\/uploads\/2021\/11\/archimate-value-example-1.png 365w, https:\/\/www.archimetric.com\/wp-content\/uploads\/2021\/11\/archimate-value-example-1-300x193.png 300w, https:\/\/www.archimetric.com\/wp-content\/uploads\/2021\/11\/archimate-value-example-1-200x129.png 200w\" width=\"365\"\/><\/div>\n<div class=\"cl-preview-section\">\n<ul>\n<li>Gi\u00e1 tr\u1ecb c\u1ee7a \u201c\u0110\u01b0\u1ee3c B\u1ea3o hi\u1ec3m\u201d l\u00e0 bi\u1ec3u hi\u1ec7n \u1edf c\u1ea5p \u0111\u1ed9 cao nh\u1ea5t v\u1ec1 nh\u1eefng g\u00ec d\u1ecbch v\u1ee5 \u201cCung c\u1ea5p B\u1ea3o hi\u1ec3m\u201d gi\u00fap kh\u00e1ch h\u00e0ng th\u1ef1c hi\u1ec7n \u0111\u01b0\u1ee3c.<\/li>\n<li>Ba \u201cgi\u00e1 tr\u1ecb con\u201d \u0111\u01b0\u1ee3c ph\u00e2n bi\u1ec7t, l\u00e0 m\u1ed9t ph\u1ea7n c\u1ee7a s\u1ed1 ti\u1ec1n \u0111\u01b0\u1ee3c b\u1ea3o hi\u1ec3m.<\/li>\n<\/ul>\n<\/div>\n<div class=\"cl-preview-section\">\n<h2 id=\"product-notation\">K\u00fd hi\u1ec7u S\u1ea3n ph\u1ea9m<\/h2>\n<\/div>\n<div class=\"cl-preview-section\">M\u1ed9t s\u1ea3n ph\u1ea9m \u0111\u01b0\u1ee3c \u0111\u1ecbnh ngh\u0129a l\u00e0 m\u1ed9t chu\u1ed7i c\u00e1c d\u1ecbch v\u1ee5 c\u00f3 li\u00ean k\u1ebft ch\u1eb7t ch\u1ebd, \u0111i k\u00e8m v\u1edbi m\u1ed9t t\u1eadp h\u1ee3p c\u00e1c h\u1ee3p \u0111\u1ed3ng\/protocol, \u0111\u01b0\u1ee3c cung c\u1ea5p to\u00e0n b\u1ed9 cho (kh\u00e1ch h\u00e0ng n\u1ed9i b\u1ed9 ho\u1eb7c b\u00ean ngo\u00e0i). T\u00ean s\u1ea3n ph\u1ea9m th\u01b0\u1eddng l\u00e0 t\u00ean \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng trong giao ti\u1ebfp v\u1edbi kh\u00e1ch h\u00e0ng ho\u1eb7c m\u1ed9t danh t\u1eeb mang t\u00ednh kh\u00e1i qu\u00e1t h\u01a1n (v\u00ed d\u1ee5: \u201cB\u1ea3o hi\u1ec3m du l\u1ecbch\u201d).<\/div>\n<div class=\"cl-preview-section\"><img alt=\"\" class=\"alignnone size-full wp-image-6727\" decoding=\"async\" height=\"88\" loading=\"lazy\" src=\"https:\/\/www.archimetric.com\/wp-content\/uploads\/2021\/11\/image043-2.png\" width=\"128\"\/><\/div>\n<div class=\"cl-preview-section\">\n<h3 id=\"product-example\">V\u00ed d\u1ee5 v\u1ec1 S\u1ea3n ph\u1ea9m<\/h3>\n<\/div>\n<div class=\"cl-preview-section\">V\u00ed d\u1ee5 ArchiMate sau \u0111\u00e2y minh h\u1ecda:<\/div>\n<div class=\"cl-preview-section\"><img alt=\"ArchiMate Product Example\" class=\"alignnone size-full wp-image-6738\" decoding=\"async\" height=\"332\" loading=\"lazy\" sizes=\"auto, (max-width: 536px) 100vw, 536px\" src=\"https:\/\/www.archimetric.com\/wp-content\/uploads\/2021\/11\/archimate-product-example-1.png\" srcset=\"https:\/\/www.archimetric.com\/wp-content\/uploads\/2021\/11\/archimate-product-example-1.png 536w, https:\/\/www.archimetric.com\/wp-content\/uploads\/2021\/11\/archimate-product-example-1-300x186.png 300w, https:\/\/www.archimetric.com\/wp-content\/uploads\/2021\/11\/archimate-product-example-1-200x124.png 200w, https:\/\/www.archimetric.com\/wp-content\/uploads\/2021\/11\/archimate-product-example-1-400x248.png 400w\" width=\"536\"\/><\/div>\n<div class=\"cl-preview-section\">\n<ul>\n<li>Ng\u00e2n h\u00e0ng cung c\u1ea5p s\u1ea3n ph\u1ea9m \u201cT\u00e0i kho\u1ea3n Ng\u00e2n h\u00e0ng qua \u0111i\u1ec7n tho\u1ea1i\u201d cho kh\u00e1ch h\u00e0ng c\u1ee7a m\u00ecnh.<\/li>\n<li>Vi\u1ec7c m\u1edf t\u00e0i kho\u1ea3n v\u00e0 h\u1ed7 tr\u1ee3 \u1ee9ng d\u1ee5ng (v\u00ed d\u1ee5: trung t\u00e2m h\u1ed7 tr\u1ee3, v.v.) \u0111\u01b0\u1ee3c m\u00f4 h\u00ecnh h\u00f3a nh\u01b0 c\u00e1c d\u1ecbch v\u1ee5 kinh doanh \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n b\u1edfi B\u1ed9 ph\u1eadn Quan h\u1ec7 Kh\u00e1ch h\u00e0ng.<\/li>\n<li>L\u00e0 m\u1ed9t ph\u1ea7n c\u1ee7a s\u1ea3n ph\u1ea9m, kh\u00e1ch h\u00e0ng c\u00f3 th\u1ec3 s\u1eed d\u1ee5ng c\u00e1c d\u1ecbch v\u1ee5 ng\u00e2n h\u00e0ng, \u0111\u01b0\u1ee3c tri\u1ec3n khai th\u00f4ng qua d\u1ecbch v\u1ee5 \u1ee9ng d\u1ee5ng Telebanking, ch\u1eb3ng h\u1ea1n nh\u01b0 chuy\u1ec3n ti\u1ec1n \u0111i\u1ec7n t\u1eed v\u00e0 y\u00eau c\u1ea7u tr\u1ea1ng th\u00e1i t\u00e0i kho\u1ea3n.<\/li>\n<\/ul>\n<\/div>\n<div class=\"cl-preview-section\">\n<h3 id=\"product-vs-business-service-vs-contract-vs-value\">S\u1ea3n ph\u1ea9m so v\u1edbi D\u1ecbch v\u1ee5 Kinh doanh so v\u1edbi H\u1ee3p \u0111\u1ed3ng so v\u1edbi Gi\u00e1 tr\u1ecb<\/h3>\n<\/div>\n<div class=\"cl-preview-section\">\n<ul>\n<li>M\u1ed9t <strong>s\u1ea3n ph\u1ea9m c\u00f3 th\u1ec3 t\u00edch h\u1ee3p c\u00e1c d\u1ecbch v\u1ee5 kinh doanh<\/strong>ho\u1eb7c c\u00e1c d\u1ecbch v\u1ee5 \u1ee9ng d\u1ee5ng, c\u0169ng nh\u01b0 c\u00e1c h\u1ee3p \u0111\u1ed3ng.<\/li>\n<li>Nh\u01b0 \u0111\u00e3 n\u00eau \u1edf tr\u00ean, gi\u00e1 tr\u1ecb c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c li\u00ean k\u1ebft tr\u1ef1c ti\u1ebfp v\u1edbi m\u1ed9t s\u1ea3n ph\u1ea9m nh\u01b0ng ch\u1ec9 gi\u00e1n ti\u1ebfp v\u1edbi c\u00e1c d\u1ecbch v\u1ee5 kinh doanh, v\u1ed1n l\u00e0 m\u1ed9t ph\u1ea7n c\u1ee7a c\u00e1c vai tr\u00f2 ho\u1eb7c ng\u01b0\u1eddi tham gia s\u1eed d\u1ee5ng ch\u00fang.<\/li>\n<\/ul>\n<\/div>\n<div class=\"cl-preview-section\">\n<h3 id=\"contract-notation\">K\u00fd hi\u1ec7u H\u1ee3p \u0111\u1ed3ng<\/h3>\n<\/div>\n<div class=\"cl-preview-section\">M\u1ed9t h\u1ee3p \u0111\u1ed3ng \u0111\u01b0\u1ee3c \u0111\u1ecbnh ngh\u0129a l\u00e0 m\u1ed9t b\u1ea3n m\u00f4 t\u1ea3 ch\u00ednh th\u1ee9c ho\u1eb7c kh\u00f4ng ch\u00ednh th\u1ee9c v\u1ec1 m\u1ed9t th\u1ecfa thu\u1eadn, quy \u0111\u1ecbnh c\u00e1c quy\u1ec1n v\u00e0 ngh\u0129a v\u1ee5 li\u00ean quan \u0111\u1ebfn m\u1ed9t s\u1ea3n ph\u1ea9m. M\u1ed9t h\u1ee3p \u0111\u1ed3ng l\u00e0 m\u1ed9t s\u1ef1 chuy\u00ean bi\u1ec7t h\u00f3a c\u1ee7a m\u1ed9t \u0111\u1ed1i t\u01b0\u1ee3ng kinh doanh.<\/div>\n<div class=\"cl-preview-section\"><img alt=\"\" class=\"alignnone size-full wp-image-6728\" decoding=\"async\" height=\"88\" loading=\"lazy\" src=\"https:\/\/www.archimetric.com\/wp-content\/uploads\/2021\/11\/image045-2.png\" width=\"128\"\/><\/div>\n<div class=\"cl-preview-section\">\n<ul>\n<li>Kh\u00e1i ni\u1ec7m h\u1ee3p \u0111\u1ed3ng c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng \u0111\u1ec3 m\u00f4 h\u00ecnh h\u00f3a c\u00e1c h\u1ee3p \u0111\u1ed3ng c\u00f3 t\u00ednh ph\u00e1p l\u00fd r\u00e0ng bu\u1ed9c, nh\u01b0ng c\u0169ng c\u00f3 th\u1ec3 m\u00f4 h\u00ecnh h\u00f3a c\u00e1c th\u1ecfa thu\u1eadn kh\u00f4ng ch\u00ednh th\u1ee9c li\u00ean quan \u0111\u1ebfn m\u1ed9t s\u1ea3n ph\u1ea9m.<\/li>\n<li>N\u00f3 c\u0169ng c\u00f3 th\u1ec3 bao g\u1ed3m m\u1ed9t Th\u1ecfa thu\u1eadn M\u1ee9c \u0111\u1ed9 D\u1ecbch v\u1ee5 (SLA), m\u00f4 t\u1ea3 c\u00e1c th\u1ecfa thu\u1eadn li\u00ean quan \u0111\u1ebfn ch\u1ee9c n\u0103ng v\u00e0 ch\u1ea5t l\u01b0\u1ee3ng c\u1ee7a c\u00e1c d\u1ecbch v\u1ee5 \u0111\u01b0\u1ee3c cung c\u1ea5p nh\u01b0 m\u1ed9t ph\u1ea7n c\u1ee7a s\u1ea3n ph\u1ea9m.<\/li>\n<\/ul>\n<\/div>\n<div class=\"cl-preview-section\">\n<h3 id=\"contract-example\">V\u00ed d\u1ee5 v\u1ec1 H\u1ee3p \u0111\u1ed3ng<\/h3>\n<\/div>\n<div class=\"cl-preview-section\">Kh\u00e1i ni\u1ec7m h\u1ee3p \u0111\u1ed3ng c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng \u0111\u1ec3 m\u00f4 h\u00ecnh h\u00f3a c\u00e1c h\u1ee3p \u0111\u1ed3ng c\u00f3 t\u00ednh ph\u00e1p l\u00fd r\u00e0ng bu\u1ed9c, nh\u01b0ng c\u0169ng c\u00f3 th\u1ec3 m\u00f4 h\u00ecnh h\u00f3a c\u00e1c th\u1ecfa thu\u1eadn kh\u00f4ng ch\u00ednh th\u1ee9c li\u00ean quan \u0111\u1ebfn m\u1ed9t s\u1ea3n ph\u1ea9m. N\u00f3 c\u0169ng c\u00f3 th\u1ec3 bao g\u1ed3m m\u1ed9t Th\u1ecfa thu\u1eadn M\u1ee9c \u0111\u1ed9 D\u1ecbch v\u1ee5 (SLA), m\u00f4 t\u1ea3 c\u00e1c th\u1ecfa thu\u1eadn li\u00ean quan \u0111\u1ebfn ch\u1ee9c n\u0103ng v\u00e0 ch\u1ea5t l\u01b0\u1ee3ng c\u1ee7a c\u00e1c d\u1ecbch v\u1ee5 \u0111\u01b0\u1ee3c cung c\u1ea5p nh\u01b0 m\u1ed9t ph\u1ea7n c\u1ee7a s\u1ea3n ph\u1ea9m. M\u1ed9t h\u1ee3p \u0111\u1ed3ng l\u00e0 m\u1ed9t s\u1ef1 chuy\u00ean bi\u1ec7t h\u00f3a c\u1ee7a m\u1ed9t \u0111\u1ed1i t\u01b0\u1ee3ng kinh doanh.<\/div>\n<div class=\"cl-preview-section\">S\u01a1 \u0111\u1ed3 ArchiMate sau \u0111\u00e2y minh h\u1ecda:<\/div>\n<div class=\"cl-preview-section\"><img alt=\"ArchiMate Contract Example\" class=\"alignnone size-full wp-image-6740\" decoding=\"async\" height=\"273\" loading=\"lazy\" sizes=\"auto, (max-width: 206px) 100vw, 206px\" src=\"https:\/\/www.archimetric.com\/wp-content\/uploads\/2021\/11\/archimate-contract-example-1.png\" srcset=\"https:\/\/www.archimetric.com\/wp-content\/uploads\/2021\/11\/archimate-contract-example-1.png 206w, https:\/\/www.archimetric.com\/wp-content\/uploads\/2021\/11\/archimate-contract-example-1-200x265.png 200w\" width=\"206\"\/><\/div>\n<div class=\"cl-preview-section\">\n<h3 id=\"diagram\">S\u01a1 \u0111\u1ed3<\/h3>\n<\/div>\n<div class=\"cl-preview-section\">\n<ul>\n<li>H\u1ee3p \u0111\u1ed3ng Telebanking li\u00ean quan \u0111\u1ebfn s\u1ea3n ph\u1ea9m T\u00e0i kho\u1ea3n Telebanking.<\/li>\n<li>H\u1ee3p \u0111\u1ed3ng bao g\u1ed3m hai ph\u1ea7n (h\u1ee3p \u0111\u1ed3ng ph\u1ee5): \u0110i\u1ec1u kho\u1ea3n D\u1ecbch v\u1ee5 v\u00e0 Th\u1ecfa thu\u1eadn M\u1ee9c \u0111\u1ed9 D\u1ecbch v\u1ee5 (SLA).<\/li>\n<\/ul>\n<\/div>\n<div class=\"cl-preview-section\"><strong>C\u00e1c t\u00e0i nguy\u00ean ArchiMate kh\u00e1c:<\/strong><\/div>\n<div class=\"cl-preview-section\">\n<ul>\n<li><a href=\"https:\/\/www.visual-paradigm.com\/features\/archimate-tools\/\">C\u00e1c c\u00f4ng c\u1ee5 ArchiMate 3 \u0111\u01b0\u1ee3c ch\u1ee9ng nh\u1eadn b\u1edfi Open Group<\/a><\/li>\n<li><a href=\"https:\/\/www.visual-paradigm.com\/tutorials\/how-to-draw-archimate-diagram.jsp\">ArchiMate l\u00e0 g\u00ec? C\u00e1ch v\u1ebd s\u01a1 \u0111\u1ed3 ArchiMate?<\/a><\/li>\n<li><a href=\"https:\/\/www.visual-paradigm.com\/support\/documents\/vpuserguide\/4455\/4409\/86421_howtodrawarc.html\">C\u00e1ch v\u1ebd s\u01a1 \u0111\u1ed3 ArchiMate 3.0.1?<\/a><\/li>\n<li><a href=\"https:\/\/www.visual-paradigm.com\/support\/documents\/vpuserguide\/4455\/4409_archimatedia.html\">H\u1ecdc c\u00e1c b\u00e0i h\u01b0\u1edbng d\u1eabn ArchiMate<\/a><\/li>\n<li><a href=\"https:\/\/www.visual-paradigm.com\/support\/documents\/vpuserguide\/4455\/4456\/86487_physicalview.html\">H\u01b0\u1edbng d\u1eabn v\u1ec1 G\u00f3c nh\u00ecn V\u1eadt l\u00fd<\/a><\/li>\n<li><a href=\"https:\/\/www.visual-paradigm.com\/guide\/archimate\/what-is-archimate\/\">ArchiMate l\u00e0 g\u00ec?<\/a><\/li>\n<li><a href=\"https:\/\/www.visual-paradigm.com\/guide\/archimate\/full-archimate-viewpoints-guide\/\">H\u01b0\u1edbng d\u1eabn \u0111\u1ea7y \u0111\u1ee7 v\u1ec1 C\u00e1c g\u00f3c nh\u00ecn ArchiMate<\/a><\/li>\n<li><a href=\"https:\/\/www.visual-paradigm.com\/guide\/archimate\/archimate-3-update\/\">C\u1eadp nh\u1eadt ArchiMate 3<\/a><\/li>\n<li><a href=\"https:\/\/www.visual-paradigm.com\/guide\/archimate\/whats-new-in-archimate-3\/\">\u0110i\u1ec1u m\u1edbi trong ArchiMate 3?<\/a><\/li>\n<li><a href=\"https:\/\/www.visual-paradigm.com\/guide\/archimate\/using-archimate-tool-with-togaf-adm\/\">S\u1eed d\u1ee5ng c\u00f4ng c\u1ee5 ArchiMate v\u1edbi TOGAF ADM<\/a><\/li>\n<li><a href=\"https:\/\/www.visual-paradigm.com\/guide\/archimate\/how-to-use-value-stream-in-archimate\/\">L\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 s\u1eed d\u1ee5ng lu\u1ed3ng gi\u00e1 tr\u1ecb trong ArchiMate 3.1?<\/a><\/li>\n<li><a href=\"https:\/\/www.visual-paradigm.com\/guide\/archimate\/what-is-new-in-archimate-3.1\/\">\u0110i\u1ec1u m\u1edbi trong ArchiMate 3.1<\/a><\/li>\n<\/ul>\n<\/div>\n<p>\u00a0<\/p>\n","protected":false},"excerpt":{"rendered":"<p>ArchiMate \u4e1a\u52a1\u5c42\u8bc6\u522b\u4f01\u4e1a\u67b6\u6784\u9ad8\u5c42\u7684\u6982\u5ff5\u548c\u5173\u7cfb\uff1a\u6700\u7ec8\u4ea7\u54c1\u548c\u5ba2\u6237\u4ea4\u4ed8\u7cfb\u7edf\u3002\u8fd9\u90e8\u5206\u67b6\u6784\u4ee3\u8868\u4e86\u9ad8\u5c42\u7ba1\u7406\u4eba\u5458\u7684\u76ee\u6807\u548c\u8981\u6c42\u7684\u5b9e\u73b0\uff0c\u4ece\u800c\u63a8\u52a8\u4e86\u4f01\u4e1a\u67b6\u6784\u6846\u67b6\u7684\u5b9e\u65bd\u3002\u4e1a\u52a1\u5c42\u5143\u7d20\u7528\u4e8e\u4ee5\u6280\u672f\u72ec\u7acb\u7684\u65b9\u5f0f\u5bf9\u4f01\u4e1a\u7684\u8fd0\u8425\u7ec4\u7ec7\u8fdb\u884c\u5efa\u6a21\uff0c\u800c\u6218\u7565\u5143\u7d20\u7528\u4e8e\u5bf9\u4f01\u4e1a\u7684\u6218\u7565\u65b9\u5411\u548c\u9009\u62e9\u8fdb\u884c\u5efa\u6a21\u3002\u4e1a\u52a1\u5c42\u3001\u5e94\u7528\u5c42\u548c\u6280\u672f\u5c42\u5206\u4e3a\u4e09\u7c7b\u6982\u5ff5\uff1a\u88ab\u52a8\u7ed3\u6784\u3001\u884c\u4e3a\u548c\u4e3b\u52a8\u7ed3\u6784\u3002<\/p>\n","protected":false},"author":3479,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_yoast_wpseo_title":"H\u1ecdc 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