{"id":10910,"date":"2026-03-06T03:15:28","date_gmt":"2026-03-05T19:15:28","guid":{"rendered":"https:\/\/www.archimetric.com\/vn\/what-is-scrum-master-roles-responsibilities-challenges\/"},"modified":"2026-03-06T03:15:28","modified_gmt":"2026-03-05T19:15:28","slug":"what-is-scrum-master-roles-responsibilities-challenges","status":"publish","type":"post","link":"https:\/\/www.archimetric.com\/vn\/what-is-scrum-master-roles-responsibilities-challenges\/","title":{"rendered":"Scrum Master l\u00e0 g\u00ec? Vai tr\u00f2 v\u00e0 tr\u00e1ch nhi\u1ec7m"},"content":{"rendered":"<p>Scrum Master l\u00e0 ng\u01b0\u1eddi \u0111i\u1ec1u ph\u1ed1i c\u1ee7a m\u1ed9t <a href=\"https:\/\/www.visual-paradigm.com\/scrum\/what-is-agile-software-development\/\">ph\u00e1t tri\u1ec3n linh ho\u1ea1t<\/a> \u0111\u1ed9i. <a href=\"https:\/\/www.visual-paradigm.com\/scrum\/scrum-in-3-minutes\/\">Scrum<\/a> l\u00e0 m\u1ed9t ph\u01b0\u01a1ng ph\u00e1p gi\u00fap c\u00e1c \u0111\u1ed9i t\u1ef1 t\u1ed5 ch\u1ee9c v\u00e0 th\u1ef1c hi\u1ec7n nh\u1eefng thay \u0111\u1ed5i nhanh ch\u00f3ng theo c\u00e1c nguy\u00ean t\u1eafc linh ho\u1ea1t. Scrum Master qu\u1ea3n l\u00fd qu\u00e1 tr\u00ecnh trao \u0111\u1ed5i th\u00f4ng tin.<\/p>\n<h2>Vai tr\u00f2 v\u00e0 tr\u00e1ch nhi\u1ec7m<\/h2>\n<p>Vai tr\u00f2 Scrum Master \u0111\u01b0\u1ee3c t\u1ea1o ra nh\u01b0 m\u1ed9t ph\u1ea7n c\u1ee7a khung Scrum. Vai tr\u00f2 n\u00e0y th\u01b0\u1eddng kh\u00f4ng c\u00f3 quy\u1ec1n l\u1ef1c th\u1ef1c s\u1ef1 (c\u00f2n \u0111\u01b0\u1ee3c g\u1ecdi l\u00e0 l\u00e3nh \u0111\u1ea1o ph\u1ee5c v\u1ee5). T\u00ean g\u1ecdi ban \u0111\u1ea7u nh\u1eb1m ch\u1ec9 ra r\u1eb1ng ng\u01b0\u1eddi n\u00e0y l\u00e0 chuy\u00ean gia v\u1ec1 Scrum v\u00e0 do \u0111\u00f3 c\u00f3 th\u1ec3 h\u01b0\u1edbng d\u1eabn ng\u01b0\u1eddi kh\u00e1c. Scrum Master c\u0169ng ch\u1ecbu tr\u00e1ch nhi\u1ec7m c\u1ea3i thi\u1ec7n c\u00e1c t\u01b0\u01a1ng t\u00e1c gi\u1eefa \u0111\u1ed9i <a href=\"https:\/\/www.visual-paradigm.com\/scrum\/what-is-scrum-team\/\">\u0111\u1ed9i Scrum<\/a> v\u00e0 t\u1ed5 ch\u1ee9c \u0111\u1ec3 t\u1ed1i \u0111a h\u00f3a hi\u1ec7u su\u1ea5t c\u1ee7a \u0111\u1ed9i. Cu\u1ed1i c\u00f9ng, Scrum Master ch\u1ecbu tr\u00e1ch nhi\u1ec7m l\u00ean l\u1ecbch v\u00e0 \u0111i\u1ec1u ph\u1ed1i c\u00e1c cu\u1ed9c h\u1ecdp c\u1ee7a \u0111\u1ed9i \u2014 <a href=\"https:\/\/www.visual-paradigm.com\/scrum\/daily-scrum-meeting-quick-guide\/\">Daily Scrum<\/a>, c\u00e1c cu\u1ed9c h\u1ecdp l\u1eadp k\u1ebf ho\u1ea1ch, <a href=\"https:\/\/www.visual-paradigm.com\/scrum\/what-is-sprint-retrospective-meeting\/\">Sprint Retrospective<\/a>, v\u00e0 v\u00e2n v\u00e2n.<\/p>\n<p><img alt=\"What is a Scrum Master\" decoding=\"async\" src=\"https:\/\/www.archimetric.com\/wp-content\/uploads\/2022\/02\/what-is-a-scrum-master.png\"\/><\/p>\n<p>Tr\u00e1ch nhi\u1ec7m c\u1ee7a Scrum Master bao g\u1ed3m:<\/p>\n<ul>\n<li>Lo\u1ea1i b\u1ecf c\u00e1c tr\u1edf ng\u1ea1i<\/li>\n<li>T\u1ea1o m\u00f4i tr\u01b0\u1eddng \u0111\u1ec3 \u0111\u1ed9i c\u00f3 th\u1ec3 ho\u1ea1t \u0111\u1ed9ng hi\u1ec7u qu\u1ea3<\/li>\n<li>Gi\u1ea3i quy\u1ebft c\u00e1c v\u1ea5n \u0111\u1ec1 v\u1ec1 \u0111\u1ed9ng l\u1ef1c \u0111\u1ed9i nh\u00f3m<\/li>\n<li>\u0110\u1ea3m b\u1ea3o m\u1ed1i quan h\u1ec7 t\u1ed1t gi\u1eefa \u0111\u1ed9i, ng\u01b0\u1eddi <a href=\"https:\/\/www.visual-paradigm.com\/scrum\/what-is-project-owner-role-in-scrum\/\">Product Owner<\/a>, v\u00e0 nh\u1eefng ng\u01b0\u1eddi kh\u00e1c b\u00ean ngo\u00e0i \u0111\u1ed9i<\/li>\n<li>B\u1ea3o v\u1ec7 \u0111\u1ed9i kh\u1ecfi c\u00e1c s\u1ef1 gi\u00e1n \u0111o\u1ea1n v\u00e0 xao nh\u00e3ng t\u1eeb b\u00ean ngo\u00e0i<\/li>\n<\/ul>\n<h2>Nh\u1eefng th\u00e1ch th\u1ee9c m\u00e0 Scrum Master ph\u1ea3i \u0111\u1ed1i m\u1eb7t<\/h2>\n<p>Tr\u00e1ch nhi\u1ec7m c\u1ee7a Scrum Master l\u00e0 \u0111\u1ea3m b\u1ea3o \u0111\u1ed9i tu\u00e2n theo quy tr\u00ecnh Scrum v\u00e0 nh\u1eefng ng\u01b0\u1eddi b\u00ean ngo\u00e0i \u0111\u1ed9i t\u1ea1o \u0111i\u1ec1u ki\u1ec7n cho \u0111\u1ed9i c\u00f3 kh\u00f4ng gian c\u1ea7n thi\u1ebft \u0111\u1ec3 tu\u00e2n theo quy tr\u00ecnh n\u00e0y. D\u00f9 vai tr\u00f2 n\u00e0y c\u00f3 th\u1ec3 d\u1ec5 gi\u1ea3i th\u00edch nh\u1ea5t, nh\u01b0ng th\u01b0\u1eddng l\u00e0 m\u1ed9t trong nh\u1eefng vai tr\u00f2 kh\u00f3 nh\u1ea5t trong th\u1ef1c t\u1ebf. D\u01b0\u1edbi \u0111\u00e2y l\u00e0 ba th\u00e1ch th\u1ee9c l\u1edbn nh\u1ea5t m\u00e0 c\u00e1c \u0111\u1ed9i th\u01b0\u1eddng g\u1eb7p ph\u1ea3i:<\/p>\n<ol>\n<li><strong>S\u1ef1 kh\u00e1ng c\u1ef1 v\u1edbi thay \u0111\u1ed5i<\/strong> \u2014 C\u00f3 l\u1ebd tr\u1edf ng\u1ea1i g\u00e2y th\u1ea5t v\u1ecdng nh\u1ea5t l\u00e0 s\u1ef1 kh\u00e1ng c\u1ef1. N\u00f3 c\u00f3 th\u1ec3 xu\u1ea5t hi\u1ec7n d\u01b0\u1edbi nhi\u1ec1u h\u00ecnh th\u1ee9c \u2014 ch\u1ee7 \u0111\u1ed9ng ho\u1eb7c th\u1ee5 \u0111\u1ed9ng, r\u00f5 r\u00e0ng ho\u1eb7c ng\u1ea7m \u2014 nh\u01b0 \u0111\u01b0\u1ee3c l\u01b0u \u00fd b\u1edfi Mike Cohn, t\u00e1c gi\u1ea3 c\u1ee7a \u201cAgile Estimating and Planning\u201d v\u00e0 \u201cSucceeding with Agile.\u201d<\/li>\n<li><strong>S\u1ef1 hi\u1ec3u l\u1ea7m v\u1ec1 quy tr\u00ecnh<\/strong> \u2014 C\u00e1c chuy\u00ean gia n\u00f3i r\u1eb1ng v\u00ec Scrum thay \u0111\u1ed5i c\u00e1ch m\u1ecdi ng\u01b0\u1eddi l\u00e0m vi\u1ec7c m\u1ed9t c\u00e1ch c\u0103n b\u1ea3n, n\u00ean c\u00f3 r\u1ea5t nhi\u1ec1u ch\u1ed7 \u0111\u1ec3 g\u00e2y nh\u1ea7m l\u1eabn trong vi\u1ec7c tri\u1ec3n khai h\u00e0ng ng\u00e0y. Ng\u01b0\u1eddi ta th\u01b0\u1eddng ngh\u0129 r\u1eb1ng h\u1ecd hi\u1ec3u Scrum, nh\u01b0ng l\u1ea1i tr\u1ed9n l\u1eabn t\u1eeb ng\u1eef v\u00e0 ph\u01b0\u01a1ng ph\u00e1p c\u0169 v\u1edbi c\u00e1c quy tr\u00ecnh v\u00e0 thu\u1eadt ng\u1eef Scrum.<\/li>\n<li><strong>Kh\u1ea3 n\u0103ng kh\u00f4ng th\u00edch nghi v\u1edbi vai tr\u00f2 thay \u0111\u1ed5i<\/strong> \u2014 Vi\u1ec7c chuy\u1ec3n \u0111\u1ed5i sang Scrum \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn to\u00e0n b\u1ed9 \u0111\u1ed9i, b\u1ed9 ph\u1eadn, ho\u1eb7c th\u1eadm ch\u00ed c\u1ea3 c\u00f4ng ty (<strong>\u0111a ch\u1ee9c n\u0103ng<\/strong> v\u00e0 <strong>t\u1ef1 t\u1ed5 ch\u1ee9c<\/strong>), \u0111i\u1ec1u n\u00e0y c\u00f3 th\u1ec3 khi\u1ebfn ng\u01b0\u1eddi ta c\u1ea3m th\u1ea5y \u0111\u00e1ng s\u1ee3. V\u00ed d\u1ee5, c\u00e1c nh\u00e0 qu\u1ea3n l\u00fd c\u00f3 th\u1ec3 lo s\u1ee3 m\u1ea5t quy\u1ec1n l\u1ef1c ho\u1eb7c ki\u1ec3m so\u00e1t, trong khi c\u00e1c th\u00e0nh vi\u00ean nh\u00f3m c\u00f3 th\u1ec3 g\u1eb7p kh\u00f3 kh\u0103n khi th\u00edch nghi v\u1edbi c\u00e1c quy tr\u00ecnh do nh\u00f3m d\u1eabn d\u1eaft.<\/li>\n<\/ol>\n<h2>Scrum Master so v\u1edbi Qu\u1ea3n l\u00fd D\u1ef1 \u00e1n<\/h2>\n<p>Trong ph\u01b0\u01a1ng ph\u00e1p Waterfall, Qu\u1ea3n l\u00fd D\u1ef1 \u00e1n \u0111\u1ea3m nh\u1eadn vai tr\u00f2 l\u00e3nh \u0111\u1ea1o trong vi\u1ec7c d\u1eabn d\u1eaft \u0111\u1ed9i nh\u00f3m, x\u00e2y d\u1ef1ng v\u00e0 qu\u1ea3n l\u00fd k\u1ebf ho\u1ea1ch. Nh\u01b0ng \u0111i\u1ec1u g\u00ec s\u1ebd x\u1ea3y ra v\u1edbi t\u1ea5t c\u1ea3 c\u00e1c ho\u1ea1t \u0111\u1ed9ng qu\u1ea3n l\u00fd d\u1ef1 \u00e1n \u0111\u00f3 khi \u0111\u1ed9i nh\u00f3m tr\u1edf n\u00ean Agile?<\/p>\n<ul>\n<li>Qu\u1ea3n l\u00fd D\u1ef1 \u00e1n gi\u00fap qu\u1ea3n l\u00fd ti\u1ebfn \u0111\u1ed9, ngu\u1ed3n l\u1ef1c v\u00e0 ph\u1ea1m vi d\u1ef1 \u00e1n \u0111\u1ec3 \u0111\u00e1p \u1ee9ng nhu c\u1ea7u kinh doanh. Ng\u01b0\u1ee3c l\u1ea1i, Scrum Master gi\u00fap \u0111\u1ea3m b\u1ea3o \u0111\u1ed9i Scrum th\u00e0nh c\u00f4ng.<\/li>\n<li>Ng\u01b0\u1eddi s\u1edf h\u1eefu S\u1ea3n ph\u1ea9m l\u00e0m vi\u1ec7c c\u00f9ng kh\u00e1ch h\u00e0ng v\u00e0 \u0111\u1ed9i nh\u00f3m \u0111\u1ec3 x\u00e1c \u0111\u1ecbnh \u0111\u1ecbnh h\u01b0\u1edbng.<\/li>\n<li>Scrum Master \u0111\u00f3ng vai tr\u00f2 l\u00e0 hu\u1ea5n luy\u1ec7n vi\u00ean v\u00e0 ng\u01b0\u1eddi \u0111i\u1ec1u ph\u1ed1i, d\u1eabn d\u1eaft \u0111\u1ed9i Ph\u00e1t tri\u1ec3n tu\u00e2n theo c\u00e1c th\u1ef1c h\u00e0nh Agile v\u00e0 ho\u00e0n th\u00e0nh c\u00f4ng vi\u1ec7c \u0111\u01b0\u1ee3c \u01b0u ti\u00ean b\u1edfi Ng\u01b0\u1eddi s\u1edf h\u1eefu S\u1ea3n ph\u1ea9m.<\/li>\n<li>Scrum Master h\u1ee3p t\u00e1c v\u1edbi Ng\u01b0\u1eddi s\u1edf h\u1eefu S\u1ea3n ph\u1ea9m v\u00e0 \u0110\u1ed9i Ph\u00e1t tri\u1ec3n \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o c\u00e1c th\u00e0nh vi\u00ean \u0111\u1ed9i nh\u00f3m c\u00f3 th\u1ec3 ti\u1ebfp t\u1ee5c ph\u00e1t tri\u1ec3n m\u00e0 kh\u00f4ng b\u1ecb c\u1ea3n tr\u1edf v\u00e0 c\u00e1c th\u1ef1c h\u00e0nh Scrum \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n \u0111\u00fang c\u00e1ch.<\/li>\n<\/ul>\n<p><img alt=\"Scrum Master vs Project Manager\" decoding=\"async\" src=\"https:\/\/www.archimetric.com\/wp-content\/uploads\/2022\/02\/scrum-master-vs-project-manager.png\"\/><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Scrum master is the driver of agile development teams. Scrum is a method that allows teams to organize themselves and change quickly based on agile principles. Scrum master manages the process of information exchange. (Scrum master\u662f\u654f\u6377\u5f00\u53d1\u56e2\u961f\u7684\u63a8\u52a8\u8005\u3002Scrum\u662f\u4e00\u79cd\u65b9\u6cd5\uff0c\u5141\u8bb8\u56e2\u961f\u6839\u636e\u654f\u6377\u539f\u5219\u81ea\u6211\u7ec4\u7ec7\u5e76\u5feb\u901f\u8fdb\u884c\u66f4\u6539\u3002Scrum master\u7ba1\u7406\u4fe1\u606f\u4ea4\u6362\u7684\u8fc7\u7a0b\u3002)<\/p>\n","protected":false},"author":3479,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_yoast_wpseo_title":"Scrum Master l\u00e0 g\u00ec? Vai tr\u00f2, tr\u00e1ch nhi\u1ec7m v\u00e0 nh\u1eefng th\u00e1ch th\u1ee9c ch\u00ednh \u0111\u01b0\u1ee3c gi\u1ea3i th\u00edch","_yoast_wpseo_metadesc":"Kh\u00e1m ph\u00e1 vai tr\u00f2 c\u1ee7a Scrum Master trong Agile: c\u00e1c tr\u00e1ch nhi\u1ec7m ch\u00ednh (\u0111i\u1ec1u ph\u1ed1i quy tr\u00ecnh, lo\u1ea1i b\u1ecf tr\u1edf ng\u1ea1i, hu\u1ea5n luy\u1ec7n \u0111\u1ed9i nh\u00f3m, \u0111i\u1ec1u ph\u1ed1i cu\u1ed9c h\u1ecdp), nh\u1eefng th\u00e1ch th\u1ee9c l\u1edbn (s\u1ef1 ph\u1ea3n \u0111\u1ed1i thay \u0111\u1ed5i, hi\u1ec3u sai quy tr\u00ecnh, th\u00edch nghi vai tr\u00f2), v\u00e0 c\u00e1ch n\u00f3 kh\u00e1c bi\u1ec7t v\u1edbi m\u1ed9t Qu\u1ea3n l\u00fd D\u1ef1 \u00e1n truy\u1ec1n th\u1ed1ng. Bao g\u1ed3m s\u01a1 \u0111\u1ed3 v\u00e0 nh\u1eefng hi\u1ec3u bi\u1ebft th\u1ef1c ti\u1ec5n \u0111\u1ec3 tri\u1ec3n khai Scrum hi\u1ec7u qu\u1ea3.","fifu_image_url":"","fifu_image_alt":"","footnotes":""},"categories":[83],"tags":[],"class_list":["post-10910","post","type-post","status-publish","format-standard","hentry","category-scrum"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Scrum Master l\u00e0 g\u00ec? Vai tr\u00f2, tr\u00e1ch nhi\u1ec7m v\u00e0 nh\u1eefng th\u00e1ch th\u1ee9c ch\u00ednh \u0111\u01b0\u1ee3c gi\u1ea3i th\u00edch<\/title>\n<meta name=\"description\" content=\"Kh\u00e1m ph\u00e1 vai tr\u00f2 c\u1ee7a Scrum Master trong Agile: c\u00e1c tr\u00e1ch nhi\u1ec7m ch\u00ednh (\u0111i\u1ec1u ph\u1ed1i quy tr\u00ecnh, lo\u1ea1i b\u1ecf tr\u1edf ng\u1ea1i, hu\u1ea5n luy\u1ec7n \u0111\u1ed9i nh\u00f3m, \u0111i\u1ec1u ph\u1ed1i cu\u1ed9c h\u1ecdp), nh\u1eefng th\u00e1ch th\u1ee9c l\u1edbn (s\u1ef1 ph\u1ea3n \u0111\u1ed1i thay \u0111\u1ed5i, hi\u1ec3u sai quy tr\u00ecnh, th\u00edch nghi vai tr\u00f2), v\u00e0 c\u00e1ch n\u00f3 kh\u00e1c bi\u1ec7t v\u1edbi m\u1ed9t Qu\u1ea3n l\u00fd D\u1ef1 \u00e1n truy\u1ec1n th\u1ed1ng. 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