{"id":11026,"date":"2026-03-09T16:49:36","date_gmt":"2026-03-09T08:49:36","guid":{"rendered":"https:\/\/www.archimetric.com\/vn\/archisurance-case-study-togaf-archimate-example\/"},"modified":"2026-03-09T16:49:36","modified_gmt":"2026-03-09T08:49:36","slug":"archisurance-case-study-togaf-archimate-example","status":"publish","type":"post","link":"https:\/\/www.archimetric.com\/vn\/archisurance-case-study-togaf-archimate-example\/","title":{"rendered":"Nghi\u00ean c\u1ee9u tr\u01b0\u1eddng h\u1ee3p ArchiSurance \u2013 V\u00ed d\u1ee5 v\u1ec1 TOGAF v\u00e0 ArchiMate"},"content":{"rendered":"<p>Nghi\u00ean c\u1ee9u tr\u01b0\u1eddng h\u1ee3p ArchiSurance l\u00e0 m\u1ed9t v\u00ed d\u1ee5 h\u01b0 c\u1ea5u \u0111\u01b0\u1ee3c t\u1ea1o ra \u0111\u1ec3 minh h\u1ecda c\u00e1ch s\u1eed d\u1ee5ng ng\u00f4n ng\u1eef m\u00f4 h\u00ecnh h\u00f3a ArchiMate\u00ae trong khu\u00f4n kh\u1ed5 TOGAF\u00ae. Nghi\u00ean c\u1ee9u n\u00e0y \u0111\u1ec1 c\u1eadp \u0111\u1ebfn c\u00f4ng ty b\u1ea3o hi\u1ec3m ArchiSurance, \u0111\u01b0\u1ee3c th\u00e0nh l\u1eadp t\u1eeb vi\u1ec7c s\u00e1p nh\u1eadp ba c\u00f4ng ty \u0111\u1ed9c l\u1eadp tr\u01b0\u1edbc \u0111\u00f3. Nghi\u00ean c\u1ee9u m\u00f4 t\u1ea3 ki\u1ebfn tr\u00fac c\u01a1 s\u1edf c\u1ee7a c\u00f4ng ty, ti\u1ebfp theo l\u00e0 m\u1ed9t s\u1ed1 t\u00ecnh hu\u1ed1ng thay \u0111\u1ed5i.<\/p>\n<p>Nghi\u00ean c\u1ee9u tr\u01b0\u1eddng h\u1ee3p n\u00e0y \u0111\u01b0\u1ee3c y\u00eau c\u1ea7u nh\u01b0 m\u1ed9t v\u00ed d\u1ee5 trong c\u00e1c kh\u00f3a \u0111\u00e0o t\u1ea1o ArchiMate \u0111\u01b0\u1ee3c ch\u1ee9ng nh\u1eadn. Tuy nhi\u00ean, n\u00f3 kh\u00f4ng thu\u1ed9c v\u1ec1 \u0111\u1ecbnh ngh\u0129a ch\u00ednh th\u1ee9c c\u1ee7a TOGAF. C\u00f4ng vi\u1ec7c n\u00e0y h\u1ed7 tr\u1ee3 t\u1ea7m nh\u00ecn v\u1ec1 lu\u1ed3ng th\u00f4ng tin kh\u00f4ng gi\u1edbi h\u1ea1n c\u1ee7a The Open Group b\u1eb1ng c\u00e1ch minh h\u1ecda vi\u1ec7c s\u1eed d\u1ee5ng k\u1ebft h\u1ee3p c\u00e1c ti\u00eau chu\u1ea9n TOGAF v\u00e0 ArchiMate, gi\u00fap bi\u1ec3u di\u1ec5n nh\u1ea5t qu\u00e1n th\u00f4ng tin ki\u1ebfn tr\u00fac tr\u00ean c\u00e1c t\u1ed5 ch\u1ee9c, h\u1ec7 th\u1ed1ng v\u00e0 ch\u01b0\u01a1ng tr\u00ecnh kh\u00e1c nhau.<\/p>\n<p><img alt=\"ArchiSurance Case Study\" class=\"aligncenter\" decoding=\"async\" height=\"549\" loading=\"lazy\" src=\"https:\/\/www.archimetric.com\/wp-content\/uploads\/2022\/02\/Blog_CaseStudy-1024x683-1.png\" width=\"822\"\/><\/p>\n<h1>Gi\u1edbi thi\u1ec7u<\/h1>\n<p>Nghi\u00ean c\u1ee9u tr\u01b0\u1eddng h\u1ee3p h\u01b0 c\u1ea5u n\u00e0y minh h\u1ecda c\u00e1ch s\u1eed d\u1ee5ng th\u1ef1c t\u1ebf ng\u00f4n ng\u1eef m\u00f4 h\u00ecnh h\u00f3a doanh nghi\u1ec7p ArchiMate trong khu\u00f4n kh\u1ed5 TOGAF. Nghi\u00ean c\u1ee9u n\u00e0y \u0111\u1ec1 c\u1eadp \u0111\u1ebfn c\u00f4ng ty b\u1ea3o hi\u1ec3m ArchiSurance, k\u1ebft qu\u1ea3 c\u1ee7a vi\u1ec7c s\u00e1p nh\u1eadp ba c\u00f4ng ty \u0111\u1ed9c l\u1eadp tr\u01b0\u1edbc \u0111\u00f3 ho\u1ea1t \u0111\u1ed9ng \u1edf c\u00e1c khu v\u1ef1c \u0111\u00f4 th\u1ecb kh\u00e1c nhau.<\/p>\n<p>Nghi\u00ean c\u1ee9u tr\u01b0\u1eddng h\u1ee3p n\u00e0y \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng nh\u01b0 m\u1ed9t v\u00ed d\u1ee5 trong su\u1ed1t c\u00e1c kh\u00f3a \u0111\u00e0o t\u1ea1o ArchiMate \u0111\u01b0\u1ee3c ch\u1ee9ng nh\u1eadn v\u00e0 \u0111\u00f3ng vai tr\u00f2 l\u00e0 t\u00e0i li\u1ec7u n\u1ec1n t\u1ea3ng cho k\u1ef3 thi ch\u1ee9ng nh\u1eadn ArchiMate. Nghi\u00ean c\u1ee9u b\u1eaft \u0111\u1ea7u v\u1edbi ki\u1ebfn tr\u00fac kinh doanh, \u1ee9ng d\u1ee5ng, d\u1eef li\u1ec7u v\u00e0 c\u00f4ng ngh\u1ec7 c\u01a1 s\u1edf b\u1eb1ng c\u00e1c g\u00f3c nh\u00ecn ArchiMate ho\u1eb7c TOGAF ph\u00f9 h\u1ee3p. Sau \u0111\u00f3, nghi\u00ean c\u1ee9u ti\u1ebfp t\u1ee5c v\u1edbi hai t\u00ecnh hu\u1ed1ng thay \u0111\u1ed5i. T\u00ecnh hu\u1ed1ng \u0111\u1ea7u ti\u00ean cung c\u1ea5p c\u00e1c v\u00ed d\u1ee5 v\u1ec1 c\u00e1c g\u00f3c nh\u00ecn minh h\u1ecda c\u00e1c chu k\u1ef3 Ph\u00e1t tri\u1ec3n v\u00e0 Tri\u1ec3n khai Ki\u1ebfn tr\u00fac TOGAF. N\u00f3 th\u1ec3 hi\u1ec7n t\u1ea7m nh\u00ecn ki\u1ebfn tr\u00fac, m\u1ee5c ti\u00eau kinh doanh, nguy\u00ean t\u1eafc v\u00e0 y\u00eau c\u1ea7u, ki\u1ebfn tr\u00fac kinh doanh, \u1ee9ng d\u1ee5ng, d\u1eef li\u1ec7u v\u00e0 c\u00f4ng ngh\u1ec7 m\u1ee5c ti\u00eau, k\u1ebft qu\u1ea3 ph\u00e2n t\u00edch kho\u1ea3ng c\u00e1ch gi\u1eefa ki\u1ebfn tr\u00fac c\u01a1 s\u1edf v\u00e0 m\u1ee5c ti\u00eau, v\u00e0 c\u00e1c g\u00f3c nh\u00ecn h\u1ed7 tr\u1ee3 tri\u1ec3n khai v\u00e0 l\u1eadp k\u1ebf ho\u1ea1ch chuy\u1ec3n \u0111\u1ed5i. Trong t\u00ecnh hu\u1ed1ng th\u1ee9 hai, tr\u1ea1ng th\u00e1i m\u1ee5c ti\u00eau c\u1ee7a t\u00ecnh hu\u1ed1ng \u0111\u1ea7u ti\u00ean \u0111\u01b0\u1ee3c l\u1ea5y l\u00e0m c\u01a1 s\u1edf m\u1edbi, v\u00e0 kh\u00e1ch h\u00e0ng c\u00f3 th\u1ec3 truy c\u1eadp tr\u1ef1c ti\u1ebfp v\u00e0o danh m\u1ee5c b\u1ea3o hi\u1ec3m c\u1ee7a h\u1ecd qua web. Hi\u1ec7n t\u1ea1i ch\u01b0a c\u00f3 m\u00f4 h\u00ecnh n\u00e0o cho t\u00ecnh hu\u1ed1ng n\u00e0y.<\/p>\n<p>The Open Group mong \u0111\u1ee3i nghi\u00ean c\u1ee9u tr\u01b0\u1eddng h\u1ee3p n\u00e0y s\u1ebd ph\u00e1t tri\u1ec3n theo th\u1eddi gian v\u00e0 khuy\u1ebfn kh\u00edch c\u00e1c th\u00e0nh vi\u00ean b\u1ed5 sung c\u00e1c kh\u00eda c\u1ea1nh v\u00e0 g\u00f3c nh\u00ecn m\u1edbi ho\u1eb7c t\u1ea1o ra c\u00e1c t\u00ecnh hu\u1ed1ng thay \u0111\u1ed5i m\u1edbi, mi\u1ec5n l\u00e0 v\u1eabn \u0111\u1ea3m b\u1ea3o nh\u1ea5t qu\u00e1n v\u1edbi m\u00f4 t\u1ea3 v\u00e0 m\u00f4 h\u00ecnh ban \u0111\u1ea7u c\u1ee7a nghi\u00ean c\u1ee9u.<\/p>\n<h2>TOGAF\u00ae v\u00e0 ArchiMate\u00ae<\/h2>\n<p>C\u00e1c khung ki\u1ebfn tr\u00fac doanh nghi\u1ec7p bao g\u1ed3m c\u00e1c kh\u00eda c\u1ea1nh kh\u00e1c nhau h\u1ed7 tr\u1ee3 c\u00e1c ki\u1ebfn tr\u00fac s\u01b0 doanh nghi\u1ec7p. Trong s\u1ed1 nh\u1eefng \u0111i\u1ec1u kh\u00e1c, ch\u00fang c\u00f3 th\u1ec3 bao g\u1ed3m b\u1ea5t k\u1ef3 t\u1ed5 h\u1ee3p n\u00e0o trong c\u00e1c th\u00e0nh ph\u1ea7n sau:<\/p>\n<ul>\n<li>M\u1ed9t quy tr\u00ecnh x\u00e2y d\u1ef1ng ki\u1ebfn tr\u00fac (&#8220;ph\u01b0\u01a1ng ph\u00e1p l\u00e0m vi\u1ec7c&#8221;)<\/li>\n<li>M\u1ed9t b\u1ed9 s\u01b0u t\u1eadp ho\u1eb7c ph\u00e2n lo\u1ea1i c\u00e1c g\u00f3c nh\u00ecn<\/li>\n<li>M\u1ed9t ng\u00f4n ng\u1eef \u0111\u1ec3 m\u00f4 t\u1ea3 ki\u1ebfn tr\u00fac (\u0111\u1ecbnh ngh\u0129a c\u00e1c kh\u00e1i ni\u1ec7m v\u00e0 m\u1ed1i quan h\u1ec7, \u0111\u1ed3ng th\u1eddi bao g\u1ed3m c\u1ea3 k\u00fd hi\u1ec7u)<\/li>\n<\/ul>\n<p>The Open Group duy tr\u00ec hai ti\u00eau chu\u1ea9n m\u1edf cho ki\u1ebfn tr\u00fac doanh nghi\u1ec7p: TOGAF [1] v\u00e0 ArchiMate [2].<\/p>\n<p>Trung t\u00e2m c\u1ee7a TOGAF l\u00e0 quy tr\u00ecnh ph\u00e1t tri\u1ec3n v\u00e0 tri\u1ec3n khai ki\u1ebfn tr\u00fac doanh nghi\u1ec7p \u2014 Ph\u01b0\u01a1ng ph\u00e1p Ph\u00e1t tri\u1ec3n Ki\u1ebfn tr\u00fac (ADM). TOGAF c\u0169ng m\u00f4 t\u1ea3 c\u00e1c g\u00f3c nh\u00ecn, k\u1ef9 thu\u1eadt, m\u00f4 h\u00ecnh tham chi\u1ebfu v\u00e0 khung n\u1ed9i dung \u0111\u1ec3 x\u00e1c \u0111\u1ecbnh c\u00e1c lo\u1ea1i kh\u1ed1i x\u00e2y d\u1ef1ng t\u1ea1o n\u00ean ki\u1ebfn tr\u00fac. Tuy nhi\u00ean, TOGAF kh\u00f4ng quy \u0111\u1ecbnh vi\u1ec7c s\u1eed d\u1ee5ng m\u1ed9t ng\u00f4n ng\u1eef m\u00f4 h\u00ecnh h\u00f3a c\u1ee5 th\u1ec3 \u0111\u1ec3 t\u1ea1o c\u00e1c g\u00f3c nh\u00ecn ki\u1ebfn tr\u00fac.<\/p>\n<p>ArchiMate l\u00e0 m\u1ed9t ng\u00f4n ng\u1eef \u0111\u1ed3 h\u1ecda cung c\u1ea5p c\u00e1ch bi\u1ec3u di\u1ec5n th\u1ed1ng nh\u1ea5t cho c\u00e1c m\u00f4 h\u00ecnh nh\u1eb1m h\u1ed7 tr\u1ee3 to\u00e0n b\u1ed9 chu k\u1ef3 ph\u00e1t tri\u1ec3n ki\u1ebfn tr\u00fac. Phi\u00ean b\u1ea3n 2.0 c\u1ee7a ti\u00eau chu\u1ea9n bao g\u1ed3m m\u1ed9t ng\u00f4n ng\u1eef c\u1ed1t l\u00f5i nh\u1eb1m m\u00f4 t\u1ea3 c\u00e1c ki\u1ebfn tr\u00fac th\u1ef1c t\u1ebf (ki\u1ebfn tr\u00fac kinh doanh, h\u1ec7 th\u1ed1ng th\u00f4ng tin v\u00e0 ki\u1ebfn tr\u00fac c\u00f4ng ngh\u1ec7, c\u00f9ng c\u00e1c m\u1ed1i quan h\u1ec7 gi\u1eefa ch\u00fang), c\u0169ng nh\u01b0 c\u00e1c ph\u1ea7n m\u1edf r\u1ed9ng \u0111\u1ec3 m\u00f4 h\u00ecnh h\u00f3a \u0111\u1ed9ng c\u01a1 ki\u1ebfn tr\u00fac, v\u00e0 \u0111\u1ec3 l\u1eadp k\u1ebf ho\u1ea1ch tri\u1ec3n khai v\u00e0 chuy\u1ec3n \u0111\u1ed5i. H\u00ecnh 1 m\u00f4 t\u1ea3 c\u00e1ch ng\u00f4n ng\u1eef c\u1ed1t l\u00f5i v\u00e0 c\u00e1c ph\u1ea7n m\u1edf r\u1ed9ng k\u1ebft n\u1ed1i v\u1edbi ADM c\u1ee7a TOGAF. Ngo\u00e0i vi\u1ec7c \u0111\u1ecbnh ngh\u0129a c\u00e1c kh\u00e1i ni\u1ec7m v\u00e0 m\u1ed1i quan h\u1ec7 m\u00f4 h\u00ecnh h\u00f3a, ArchiMate \u2014 gi\u1ed1ng nh\u01b0 TOGAF \u2014 \u0111\u1ecbnh ngh\u0129a m\u1ed9t t\u1eadp h\u1ee3p c\u00e1c g\u00f3c nh\u00ecn ki\u1ebfn tr\u00fac.<\/p>\n<p><img alt=\"Correspondence between ArchiMate and TOGAF\" decoding=\"async\" src=\"https:\/\/www.archimetric.com\/wp-content\/uploads\/2022\/02\/img_6184d78b1eea3.png\"\/><\/p>\n<p>H\u00ecnh 1: S\u1ef1 t\u01b0\u01a1ng \u1ee9ng gi\u1eefa ArchiMate v\u00e0 TOGAF<\/p>\n<p>TOGAF v\u00e0 ArchiMate c\u00f3 n\u1ec1n t\u1ea3ng chung v\u1eefng ch\u1eafc trong tri\u1ebft l\u00fd v\u00e0 vi\u1ec7c s\u1eed d\u1ee5ng c\u00e1c g\u00f3c nh\u00ecn \u0111\u1ec3 ghi l\u1ea1i v\u00e0 truy\u1ec1n \u0111\u1ea1t c\u00e1c kh\u00eda c\u1ea1nh kh\u00e1c nhau c\u1ee7a m\u1ed9t m\u00f4 h\u00ecnh ki\u1ebfn tr\u00fac n\u1ec1n t\u1ea3ng duy nh\u1ea5t. C\u00e1c ti\u00eau chu\u1ea9n b\u1ed5 sung cho nhau v\u00ec TOGAF t\u1eadp trung v\u00e0o quy tr\u00ecnh ph\u00e1t tri\u1ec3n v\u00e0 tri\u1ec3n khai ki\u1ebfn tr\u00fac, trong khi ArchiMate t\u1eadp trung v\u00e0o m\u1ed9t ng\u00f4n ng\u1eef th\u1ed1ng nh\u1ea5t \u0111\u1ec3 m\u00f4 h\u00ecnh h\u00f3a c\u00e1c s\u1ea3n ph\u1ea9m ki\u1ebfn tr\u00fac.<\/p>\n<p>Ng\u00f4n ng\u1eef ArchiMate, nh\u01b0 \u0111\u01b0\u1ee3c m\u00f4 t\u1ea3 trong Ti\u00eau chu\u1ea9n K\u1ef9 thu\u1eadt [2], b\u1ed5 sung cho TOGAF [1] b\u1eb1ng c\u00e1ch cung c\u1ea5p m\u1ed9t t\u1eadp h\u1ee3p c\u00e1c kh\u00e1i ni\u1ec7m v\u00e0 m\u1ed1i quan h\u1ec7 \u0111\u1ed9c l\u1eadp nh\u00e0 cung c\u1ea5p, bao g\u1ed3m k\u00fd hi\u1ec7u \u0111\u1ed3 h\u1ecda, nh\u1eb1m gi\u00fap t\u1ea1o ra c\u00e1c m\u00f4 h\u00ecnh nh\u1ea5t qu\u00e1n, t\u00edch h\u1ee3p, c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c bi\u1ec3u di\u1ec5n d\u01b0\u1edbi d\u1ea1ng c\u00e1c g\u00f3c nh\u00ecn.<\/p>\n<h1>B\u1ed1i c\u1ea3nh<\/h1>\n<p>ArchiSurance [3,4] l\u00e0 k\u1ebft qu\u1ea3 c\u1ee7a m\u1ed9t v\u1ee5 s\u00e1p nh\u1eadp g\u1ea7n \u0111\u00e2y gi\u1eefa ba c\u00f4ng ty b\u1ea3o hi\u1ec3m \u0111\u1ed9c l\u1eadp tr\u01b0\u1edbc \u0111\u00f3:<\/p>\n<ul>\n<li>Home &amp; Away, chuy\u00ean v\u1ec1 b\u1ea3o hi\u1ec3m nh\u00e0 \u1edf v\u00e0 b\u1ea3o hi\u1ec3m du l\u1ecbch<\/li>\n<li>PRO-FIT, chuy\u00ean v\u1ec1 b\u1ea3o hi\u1ec3m \u00f4 t\u00f4<\/li>\n<li>Legally Yours, chuy\u00ean v\u1ec1 b\u1ea3o hi\u1ec3m chi ph\u00ed ph\u00e1p l\u00fd<\/li>\n<\/ul>\n<p>C\u00f4ng ty hi\u1ec7n nay g\u1ed3m ba b\u1ed9 ph\u1eadn v\u1edbi c\u00f9ng t\u00ean v\u00e0 tr\u1ee5 s\u1edf nh\u01b0 c\u00e1c ti\u1ec1n th\u00e2n \u0111\u1ed9c l\u1eadp c\u1ee7a h\u1ecd.<\/p>\n<p><img alt=\"ArchiSurance: Result of the merger of three insurance companies\" decoding=\"async\" src=\"https:\/\/www.archimetric.com\/wp-content\/uploads\/2022\/02\/img_6184d72956c52.png\"\/><\/p>\n<p>H\u00ecnh 2: ArchiSurance: K\u1ebft qu\u1ea3 c\u1ee7a vi\u1ec7c s\u00e1p nh\u1eadp ba c\u00f4ng ty b\u1ea3o hi\u1ec3m<\/p>\n<p>ArchiSurance \u0111\u01b0\u1ee3c th\u00e0nh l\u1eadp nh\u1eb1m t\u1eadn d\u1ee5ng nhi\u1ec1u l\u1ee3i th\u1ebf t\u1ed5ng h\u1ee3p gi\u1eefa ba t\u1ed5 ch\u1ee9c. M\u1eb7c d\u00f9 ba c\u00f4ng ty tr\u01b0\u1edbc khi s\u00e1p nh\u1eadp b\u00e1n c\u00e1c lo\u1ea1i b\u1ea3o hi\u1ec3m kh\u00e1c nhau, m\u00f4 h\u00ecnh kinh doanh c\u1ee7a h\u1ecd t\u01b0\u01a1ng \u0111\u1ed1i gi\u1ed1ng nhau. T\u1ea5t c\u1ea3 ba s\u1ea3n ph\u1ea9m \u0111\u1ec1u \u0111\u01b0\u1ee3c b\u00e1n tr\u1ef1c ti\u1ebfp cho ng\u01b0\u1eddi ti\u00eau d\u00f9ng v\u00e0 doanh nghi\u1ec7p nh\u1ecf th\u00f4ng qua c\u00e1c k\u00eanh web, email, \u0111i\u1ec7n tho\u1ea1i v\u00e0 b\u01b0u \u0111i\u1ec7n. M\u1eb7c d\u00f9 tr\u1ee5 s\u1edf ch\u00ednh \u0111\u1eb7t \u1edf c\u00e1c th\u00e0nh ph\u1ed1 kh\u00e1c nhau, m\u1ed7i c\u00f4ng ty \u0111\u1ec1u \u0111\u01b0\u1ee3c \u0111\u1eb7t ho\u00e0n to\u00e0n trong m\u1ed9t t\u00f2a nh\u00e0 v\u0103n ph\u00f2ng hi\u1ec7n \u0111\u1ea1i t\u1ea1i khu v\u1ef1c \u0111\u00f4 th\u1ecb. M\u1ed7i c\u00f4ng ty \u0111\u1ec1u c\u00f3 l\u1ef1c l\u01b0\u1ee3ng kh\u00e1ch h\u00e0ng trung th\u00e0nh v\u00e0 \u0111\u01b0\u1ee3c \u0111\u00e1nh gi\u00e1 cao v\u1ec1 t\u00ednh trung th\u1ef1c, gi\u00e1 tr\u1ecb, d\u1ecbch v\u1ee5 v\u00e0 \u1ed5n \u0111\u1ecbnh t\u00e0i ch\u00ednh. T\u1ea5t c\u1ea3 ba c\u00f4ng ty \u0111\u1ec1u thu\u1ed9c s\u1edf h\u1eefu t\u01b0 nh\u00e2n c\u1ee7a c\u00e1c chu\u1ed7i nh\u00e0 \u0111\u1ea7u t\u01b0 t\u1ed5 ch\u1ee9c v\u00e0 c\u00e1 nh\u00e2n.<\/p>\n<p>C\u00e1c nh\u00e0 \u0111\u1ea7u t\u01b0 l\u1edbn c\u1ee7a ba c\u00f4ng ty \u0111\u00e3 kh\u1edfi x\u01b0\u1edbng c\u00e1c cu\u1ed9c \u0111\u00e0m ph\u00e1n s\u00e1p nh\u1eadp sau khi nh\u1eadn th\u1ea5y c\u00e1c \u0111\u1ed1i th\u1ee7 c\u1ea1nh tranh gi\u00e1 r\u1ebb \u0111ang gia nh\u1eadp th\u1ecb tr\u01b0\u1eddng, c\u00e1c c\u01a1 h\u1ed9i m\u1edbi t\u1ea1i c\u00e1c khu v\u1ef1c c\u00f3 t\u1ed1c \u0111\u1ed9 t\u0103ng tr\u01b0\u1edfng cao, v\u00e0 nhu c\u1ea7u \u0111\u1ea7u t\u01b0 l\u1edbn v\u00e0o c\u00f4ng ngh\u1ec7 th\u00f4ng tin t\u1ea1i m\u1ed7i c\u00f4ng ty \u0111\u1ec3 duy tr\u00ec t\u00ednh c\u1ea1nh tranh. H\u1ecd nh\u1eadn ra r\u1eb1ng ch\u1ec9 c\u00f3 m\u1ed9t c\u00f4ng ty s\u00e1p nh\u1eadp l\u1edbn h\u01a1n m\u1edbi c\u00f3 th\u1ec3 \u0111\u1ed3ng th\u1eddi ki\u1ec3m so\u00e1t chi ph\u00ed, duy tr\u00ec s\u1ef1 h\u00e0i l\u00f2ng c\u1ee7a kh\u00e1ch h\u00e0ng, \u0111\u1ea7u t\u01b0 v\u00e0o c\u00f4ng ngh\u1ec7 m\u1edbi v\u00e0 t\u1eadn d\u1ee5ng c\u00e1c th\u1ecb tr\u01b0\u1eddng m\u1edbi n\u1ed5i c\u00f3 ti\u1ec1m n\u0103ng t\u0103ng tr\u01b0\u1edfng cao. C\u00e1c cu\u1ed9c \u0111\u00e0m ph\u00e1n s\u00e1p nh\u1eadp v\u00e0 ph\u00ea duy\u1ec7t c\u1ee7a c\u01a1 quan qu\u1ea3n l\u00fd k\u00e9o d\u00e0i 18 th\u00e1ng, nh\u01b0ng c\u00e1c t\u00e0i li\u1ec7u \u0111\u00e3 \u0111\u01b0\u1ee3c k\u00fd c\u00e1ch \u0111\u00e2y hai n\u0103m v\u00e0 v\u1ee5 s\u00e1p nh\u1eadp \u0111\u00e3 ho\u00e0n t\u1ea5t.<\/p>\n<p>C\u00f4ng ty m\u1edbi cung c\u1ea5p t\u1ea5t c\u1ea3 c\u00e1c s\u1ea3n ph\u1ea9m b\u1ea3o hi\u1ec3m c\u1ee7a ba c\u00f4ng ty tr\u01b0\u1edbc khi s\u00e1p nh\u1eadp v\u00e0 c\u00f3 \u00fd \u0111\u1ecbnh th\u01b0\u1eddng xuy\u00ean \u0111i\u1ec1u ch\u1ec9nh c\u00e1c s\u1ea3n ph\u1ea9m theo \u0111i\u1ec1u ki\u1ec7n th\u1ecb tr\u01b0\u1eddng thay \u0111\u1ed5i. Gi\u1ed1ng nh\u01b0 ba ti\u1ec1n th\u00e2n c\u1ee7a m\u00ecnh, ArchiSurance b\u00e1n tr\u1ef1c ti\u1ebfp cho kh\u00e1ch h\u00e0ng th\u00f4ng qua in \u1ea5n, web v\u00e0 ti\u1ebfp th\u1ecb tr\u1ef1c ti\u1ebfp.<\/p>\n<p>V\u1ee5 s\u00e1p nh\u1eadp \u0111\u00e3 \u0111\u1eb7t ra nhi\u1ec1u th\u00e1ch th\u1ee9c v\u1ec1 t\u00edch h\u1ee3p v\u00e0 ph\u1ed1i h\u1ee3p \u0111\u1ed1i v\u1edbi c\u00e1c quy tr\u00ecnh kinh doanh v\u00e0 h\u1ec7 th\u1ed1ng th\u00f4ng tin c\u1ee7a c\u00f4ng ty m\u1edbi. Nh\u1eefng th\u00e1ch th\u1ee9c n\u00e0y th\u1ec3 hi\u1ec7n r\u00f5 trong ki\u1ebfn tr\u00fac kinh doanh, \u1ee9ng d\u1ee5ng, d\u1eef li\u1ec7u v\u00e0 c\u00f4ng ngh\u1ec7 c\u01a1 s\u1edf c\u1ee7a ArchiSurance. Tuy nhi\u00ean, tr\u01b0\u1edbc ti\u00ean, Giai \u0111o\u1ea1n Ti\u1ec1n kh\u1edfi \u0111\u1ed9ng c\u1ee7a ADM TOGAF \u0111\u00e3 x\u00e1c l\u1eadp b\u1ed1i c\u1ea3nh \u0111\u1ed9ng l\u1ef1c cho nh\u1eefng th\u00e1ch th\u1ee9c n\u00e0y.<\/p>\n<h1>Giai \u0111o\u1ea1n Ti\u1ec1n kh\u1edfi \u0111\u1ed9ng<\/h1>\n<p>\u0110\u1ec3 \u0111\u1ecbnh h\u01b0\u1edbng cho nh\u1eefng thay \u0111\u1ed5i trong kinh doanh v\u00e0 c\u00f4ng ngh\u1ec7 t\u01b0\u01a1ng lai, ArchiSurance \u0111\u00e3 quy\u1ebft \u0111\u1ecbnh ph\u00e1t tri\u1ec3n m\u1ed9t ki\u1ebfn tr\u00fac doanh nghi\u1ec7p d\u1ef1a tr\u00ean TOGAF 9.1 v\u00e0 ArchiMate 2.0 v\u1edbi vi\u1ec7c \u0111i\u1ec1u ch\u1ec9nh t\u1ed1i thi\u1ec3u.<\/p>\n<p>L\u00e0 m\u1ed9t ph\u1ea7n c\u1ee7a Giai \u0111o\u1ea1n Ti\u1ec1n kh\u1edfi \u0111\u1ed9ng, c\u00e1c b\u00ean li\u00ean quan ch\u00ednh trong ho\u1ea1t \u0111\u1ed9ng ki\u1ebfn tr\u00fac v\u00e0 nh\u1eefng m\u1ed1i quan t\u00e2m c\u1ee7a h\u1ecd \u0111\u00e3 \u0111\u01b0\u1ee3c x\u00e1c \u0111\u1ecbnh (m\u00f4 h\u00ecnh h\u00f3a trong ArchiMate nh\u01b0 c\u00e1c y\u1ebfu t\u1ed1 th\u00fac \u0111\u1ea9y n\u1ed9i b\u1ed9). TOGAF \u0111\u1ecbnh ngh\u0129a m\u1ed9t ma tr\u1eadn ph\u00e2n b\u1ed5 b\u00ean li\u00ean quan \u0111\u1ec3 bi\u1ec3u di\u1ec5n \u0111i\u1ec1u n\u00e0y. Trong ArchiMate, \u0111i\u1ec1u n\u00e0y c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c th\u1ec3 hi\u1ec7n b\u1eb1ng c\u00e1ch s\u1eed d\u1ee5ng quan \u0111i\u1ec3m B\u00ean li\u00ean quan:<\/p>\n<blockquote>\n<p>Quan \u0111i\u1ec3m B\u00ean li\u00ean quan cho ph\u00e9p nh\u00e0 ph\u00e2n t\u00edch m\u00f4 h\u00ecnh h\u00f3a c\u00e1c b\u00ean li\u00ean quan, nh\u1eefng m\u1ed1i quan t\u00e2m c\u1ee7a h\u1ecd v\u00e0 c\u00e1c \u0111\u00e1nh gi\u00e1 v\u1ec1 nh\u1eefng m\u1ed1i quan t\u00e2m \u0111\u00f3 (theo c\u00e1c kh\u00eda c\u1ea1nh \u0111i\u1ec3m m\u1ea1nh, \u0111i\u1ec3m y\u1ebfu, c\u01a1 h\u1ed9i v\u00e0 th\u00e1ch th\u1ee9c). Ngo\u00e0i ra, c\u00f3 th\u1ec3 li\u00ean k\u1ebft nh\u1eefng m\u1ed1i quan t\u00e2m v\u00e0 \u0111\u00e1nh gi\u00e1 n\u00e0y v\u1edbi c\u00e1c m\u1ee5c ti\u00eau ban \u0111\u1ea7u (c\u1ea5p cao) nh\u1eb1m gi\u1ea3i quy\u1ebft ch\u00fang.<\/p>\n<\/blockquote>\n<p>H\u00ecnh 3 hi\u1ec3n th\u1ecb m\u1ed9t ph\u1ea7n c\u1ee7a s\u01a1 \u0111\u1ed3 nh\u01b0 v\u1eady, x\u00e1c \u0111\u1ecbnh hai b\u00ean li\u00ean quan (Ban Ki\u1ebfn tr\u00fac v\u00e0 kh\u00e1ch h\u00e0ng hi\u1ec7n t\u1ea1i c\u0169ng nh\u01b0 ti\u1ec1m n\u0103ng) c\u00f9ng v\u1edbi c\u00e1c m\u1ed1i quan t\u00e2m c\u1ee7a h\u1ecd, \u0111\u01b0\u1ee3c m\u00f4 h\u00ecnh h\u00f3a nh\u01b0 c\u00e1c y\u1ebfu t\u1ed1 th\u00fac \u0111\u1ea9y. S\u1ef1 h\u00e0i l\u00f2ng c\u1ee7a kh\u00e1ch h\u00e0ng l\u00e0 m\u1ed9t m\u1ed1i quan t\u00e2m chung c\u1ee7a c\u1ea3 hai b\u00ean li\u00ean quan. S\u1ef1 h\u00e0i l\u00f2ng c\u1ee7a b\u00ean li\u00ean quan c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c tinh ch\u1ec9nh th\u00e0nh c\u00e1c m\u1ed1i quan t\u00e2m chi ti\u1ebft h\u01a1n; v\u00ed d\u1ee5: l\u1ee3i nhu\u1eadn.<\/p>\n<p><img alt=\"Fragment of Stakeholder View\" decoding=\"async\" src=\"https:\/\/www.archimetric.com\/wp-content\/uploads\/2022\/02\/img_6184d7591be7a.png\"\/><\/p>\n<p>H\u00ecnh 3: Ph\u1ea7n c\u1ee7a Quan \u0111i\u1ec3m B\u00ean li\u00ean quan<\/p>\n<p>C\u00e1c y\u1ebfu t\u1ed1 th\u00fac \u0111\u1ea9y d\u1eabn \u0111\u1ebfn vi\u1ec7c ph\u00e1t tri\u1ec3n c\u00e1c m\u1ee5c ti\u00eau kinh doanh c\u1ee5 th\u1ec3, nh\u01b0 minh h\u1ecda b\u00ean d\u01b0\u1edbi nh\u1eb1m \u0111\u1ea1t \u0111\u01b0\u1ee3c l\u1ee3i nhu\u1eadn. C\u00e1c m\u1ee5c ti\u00eau nh\u01b0 gi\u1ea3m chi ph\u00ed c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c ph\u00e2n t\u00edch th\u00e0nh gi\u1ea3m chi ph\u00ed b\u1ea3o tr\u00ec v\u00e0 gi\u1ea3m chi ph\u00ed nh\u00e2n s\u1ef1.<\/p>\n<p><img alt=\"Business Goals Driving Profit\" decoding=\"async\" src=\"https:\/\/www.archimetric.com\/wp-content\/uploads\/2022\/02\/img_6184d7d596f8c.png\"\/><\/p>\n<p>H\u00ecnh 4: C\u00e1c M\u1ee5c ti\u00eau Kinh doanh Th\u00fac \u0111\u1ea9y L\u1ee3i nhu\u1eadn<\/p>\n<p>ArchiMate \u0111\u1ecbnh ngh\u0129a c\u00e1c nguy\u00ean t\u1eafc l\u00e0 c\u00e1c thu\u1ed9c t\u00ednh chu\u1ea9n m\u1ef1c c\u1ee7a t\u1ea5t c\u1ea3 c\u00e1c h\u1ec7 th\u1ed1ng trong m\u1ed9t b\u1ed1i c\u1ea3nh nh\u1ea5t \u0111\u1ecbnh, ho\u1eb7c c\u00e1ch th\u1ee9c ch\u00fang \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n. L\u01b0u \u00fd r\u1eb1ng \u201ch\u1ec7 th\u1ed1ng\u201d \u1edf \u0111\u00e2y bao g\u1ed3m c\u1ea3 t\u1ed5 ch\u1ee9c v\u00e0 c\u00e1c \u0111\u01a1n v\u1ecb t\u1ed5 ch\u1ee9c, kh\u00f4ng ch\u1ec9 c\u00e1c h\u1ec7 th\u1ed1ng CNTT. Do \u0111\u00f3, c\u00e1c nguy\u00ean t\u1eafc gi\u00fap th\u1ef1c hi\u1ec7n c\u00e1c m\u1ee5c ti\u00eau kinh doanh. TOGAF \u0111\u1ecbnh ngh\u0129a c\u00e1c nguy\u00ean t\u1eafc l\u00e0 nh\u1eefng ph\u00e1t bi\u1ec3u \u0111\u1ecbnh t\u00ednh v\u1ec1 m\u1ee5c \u0111\u00edch m\u00e0 ki\u1ebfn tr\u00fac ph\u1ea3i \u0111\u00e1p \u1ee9ng. M\u1ed9t nguy\u00ean t\u1eafc ph\u1ea3i c\u00f3 l\u00fd do h\u1ed7 tr\u1ee3 v\u00e0 m\u1ed9t h\u1ec7 qu\u1ea3 quan tr\u1ecdng.<\/p>\n<p>Quan \u0111i\u1ec3m Nguy\u00ean t\u1eafc c\u1ee7a ArchiMate (m\u1ed9t v\u00ed d\u1ee5 \u0111\u01b0\u1ee3c hi\u1ec3n th\u1ecb trong H\u00ecnh 5) m\u00f4 t\u1ea3 tr\u1ef1c quan c\u00e1c nguy\u00ean t\u1eafc, c\u00e1c m\u1ed1i ph\u1ee5 thu\u1ed9c gi\u1eefa ch\u00fang v\u00e0 c\u00e1c m\u1ee5c ti\u00eau m\u00e0 ch\u00fang th\u1ef1c hi\u1ec7n:<\/p>\n<blockquote>\n<p>Quan \u0111i\u1ec3m Nguy\u00ean t\u1eafc cho ph\u00e9p nh\u00e0 ph\u00e2n t\u00edch ho\u1eb7c nh\u00e0 thi\u1ebft k\u1ebf m\u00f4 h\u00ecnh h\u00f3a c\u00e1c nguy\u00ean t\u1eafc li\u00ean quan \u0111\u1ebfn v\u1ea5n \u0111\u1ec1 thi\u1ebft k\u1ebf \u0111ang \u0111\u01b0\u1ee3c x\u1eed l\u00fd, bao g\u1ed3m c\u1ea3 c\u00e1c m\u1ee5c ti\u00eau th\u00fac \u0111\u1ea9y c\u00e1c nguy\u00ean t\u1eafc n\u00e0y. Ngo\u00e0i ra, c\u00f3 th\u1ec3 m\u00f4 h\u00ecnh h\u00f3a c\u00e1c m\u1ed1i quan h\u1ec7 gi\u1eefa c\u00e1c nguy\u00ean t\u1eafc v\u00e0 m\u1ee5c ti\u00eau. V\u00ed d\u1ee5, c\u00e1c nguy\u00ean t\u1eafc c\u00f3 th\u1ec3 \u1ea3nh h\u01b0\u1edfng t\u00edch c\u1ef1c ho\u1eb7c ti\u00eau c\u1ef1c l\u1eabn nhau.<\/p>\n<\/blockquote>\n<p><img alt=\"Principles View\" decoding=\"async\" src=\"https:\/\/www.archimetric.com\/wp-content\/uploads\/2022\/02\/img_6184d802bd3bf.png\"\/><\/p>\n<p>H\u00ecnh 5: Quan \u0111i\u1ec3m Nguy\u00ean t\u1eafc<\/p>\n<p>TOGAF \u0111\u1ecbnh ngh\u0129a m\u1ed9t S\u1ed5 tay Nguy\u00ean t\u1eafc \u0111\u1ec3 cung c\u1ea5p c\u00e1i nh\u00ecn t\u1ed5ng quan v\u1ec1 c\u00e1c nguy\u00ean t\u1eafc.<\/p>\n<h1>Giai \u0111o\u1ea1n B: Ki\u1ebfn tr\u00fac Kinh doanh C\u01a1 s\u1edf<\/h1>\n<p>Sau khi s\u00e1p nh\u1eadp, ArchiSurance \u0111\u00e3 thi\u1ebft l\u1eadp m\u1ed9t v\u0103n ph\u00f2ng ph\u00eda tr\u01b0\u1edbc chung nh\u01b0 m\u1ed9t trung t\u00e2m li\u00ean l\u1ea1c \u0111a k\u00eanh cho b\u00e1n h\u00e0ng v\u00e0 d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng, v\u1edbi trung t\u00e2m li\u00ean l\u1ea1c ch\u00ednh \u0111\u1eb7t t\u1ea1i tr\u1ee5 s\u1edf c\u0169 c\u1ee7a Home &amp; Away. Ba v\u0103n ph\u00f2ng ph\u00eda sau ri\u00eang bi\u1ec7t v\u1eabn x\u1eed l\u00fd c\u00e1c s\u1ea3n ph\u1ea9m b\u1ea3o hi\u1ec3m c\u1ee7a ba c\u00f4ng ty ban \u0111\u1ea7u. M\u1ed9t trung t\u00e2m d\u1ecbch v\u1ee5 chung (SSC) cho x\u1eed l\u00fd t\u00e0i li\u1ec7u \u0111\u00e3 \u0111\u01b0\u1ee3c th\u00e0nh l\u1eadp t\u1ea1i tr\u1ee5 s\u1edf c\u0169 c\u1ee7a c\u00f4ng ty c\u00f3 l\u1ee3i nhu\u1eadn. Trung t\u00e2m n\u00e0y qu\u1ea3n l\u00fd kho l\u01b0u tr\u1eef t\u00e0i li\u1ec7u trung t\u00e2m v\u00e0 t\u1ea5t c\u1ea3 c\u00e1c quy tr\u00ecnh x\u1eed l\u00fd t\u00e0i li\u1ec7u t\u1ef1 \u0111\u1ed9ng. Ngo\u00e0i ra, n\u00f3 th\u1ef1c hi\u1ec7n t\u1ea5t c\u1ea3 c\u00e1c thao t\u00e1c qu\u00e9t, in v\u00e0 l\u01b0u tr\u1eef khi c\u00e1c t\u00e0i li\u1ec7u c\u00f3 gi\u00e1 tr\u1ecb ph\u00e1p l\u00fd v\u00e0o ho\u1eb7c ra kh\u1ecfi ArchiSurance. \u0110\u1ec3 \u0111\u1ea3m b\u1ea3o li\u00ean t\u1ee5c ho\u1ea1t \u0111\u1ed9ng kinh doanh v\u00e0 x\u1eed l\u00fd l\u01b0\u1ee3ng ho\u1ea1t \u0111\u1ed9ng cao \u0111i\u1ec3m, SSC c\u0169ng \u0111\u01b0\u1ee3c trang b\u1ecb nh\u00e2n vi\u00ean \u0111\u01b0\u1ee3c \u0111\u00e0o t\u1ea1o v\u00e0 thi\u1ebft b\u1ecb \u0111\u1ec3 th\u1ef1c hi\u1ec7n c\u00e1c ch\u1ee9c n\u0103ng v\u0103n ph\u00f2ng ph\u00eda tr\u01b0\u1edbc, v\u00e0 v\u0103n ph\u00f2ng ph\u00eda tr\u01b0\u1edbc c\u0169ng \u0111\u01b0\u1ee3c chu\u1ea9n b\u1ecb t\u01b0\u01a1ng t\u1ef1.<\/p>\n<p><img alt=\"Global organizational structure of ArchiSurance\" decoding=\"async\" src=\"https:\/\/www.archimetric.com\/wp-content\/uploads\/2022\/02\/img_6184d85120cd1.png\"\/><\/p>\n<p>H\u00ecnh 6: C\u1ea5u tr\u00fac t\u1ed5 ch\u1ee9c to\u00e0n c\u1ea7u c\u1ee7a ArchiSurance<\/p>\n<p>Trong Giai \u0111o\u1ea1n B (Ki\u1ebfn tr\u00fac Kinh doanh) c\u1ee7a TOGAF ADM, ArchiMate c\u00f3 th\u1ec3 bi\u1ec3u di\u1ec5n v\u00e0 li\u00ean k\u1ebft c\u1ea5u tr\u00fac t\u1ed5 ch\u1ee9c, s\u1ea3n ph\u1ea9m, d\u1ecbch v\u1ee5, ch\u1ee9c n\u0103ng, quy tr\u00ecnh v\u00e0 th\u00f4ng tin c\u1ee7a ArchiSurance. Ki\u1ebfn tr\u00fac kinh doanh cung c\u1ea5p b\u1ed1i c\u1ea3nh cho ki\u1ebfn tr\u00fac d\u1eef li\u1ec7u, \u1ee9ng d\u1ee5ng v\u00e0 c\u00f4ng ngh\u1ec7.<\/p>\n<h2>C\u1ea5u tr\u00fac T\u1ed5 ch\u1ee9c<\/h2>\n<p>\u0110\u1ec3 m\u00f4 t\u1ea3 c\u1ea5u tr\u00fac t\u1ed5 ch\u1ee9c, ArchiMate \u0111\u1ecbnh ngh\u0129a quan \u0111i\u1ec3m T\u1ed5 ch\u1ee9c:<\/p>\n<p>Quan \u0111i\u1ec3m T\u1ed5 ch\u1ee9c t\u1eadp trung v\u00e0o (n\u1ed9i b\u1ed9) c\u1ea5u tr\u00fac c\u1ee7a m\u1ed9t c\u00f4ng ty, b\u1ed9 ph\u1eadn, m\u1ea1ng l\u01b0\u1edbi kinh doanh ho\u1eb7c c\u00e1c th\u1ef1c th\u1ec3 t\u1ed5 ch\u1ee9c kh\u00e1c. Trong quan \u0111i\u1ec3m n\u00e0y, c\u00e1c m\u00f4 h\u00ecnh c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c bi\u1ec3u di\u1ec5n d\u01b0\u1edbi d\u1ea1ng s\u01a1 \u0111\u1ed3 h\u1ed9p l\u1ed3ng nhau, nh\u01b0ng c\u0169ng c\u00f3 th\u1ec3 s\u1eed d\u1ee5ng c\u00e1c c\u00e1ch bi\u1ec3u di\u1ec5n truy\u1ec1n th\u1ed1ng nh\u01b0 s\u01a1 \u0111\u1ed3 t\u1ed5 ch\u1ee9c. Quan \u0111i\u1ec3m T\u1ed5 ch\u1ee9c r\u1ea5t h\u1eefu \u00edch \u0111\u1ec3 x\u00e1c \u0111\u1ecbnh n\u0103ng l\u1ef1c, quy\u1ec1n h\u1ea1n v\u00e0 tr\u00e1ch nhi\u1ec7m b\u00ean trong m\u1ed9t t\u1ed5 ch\u1ee9c.<\/p>\n<p>Ph\u01b0\u01a1ng \u00e1n t\u01b0\u01a1ng \u0111\u01b0\u01a1ng c\u1ee7a TOGAF \u0111\u1ed1i v\u1edbi quan \u0111i\u1ec3m n\u00e0y l\u00e0 S\u01a1 \u0111\u1ed3 Ph\u00e2n t\u00edch T\u1ed5 ch\u1ee9c.<\/p>\n<p>C\u1ea5u tr\u00fac t\u1ed5 ch\u1ee9c th\u01b0\u1eddng \u0111\u01b0\u1ee3c bi\u1ec3u di\u1ec5n d\u01b0\u1edbi d\u1ea1ng c\u00e2y, nh\u01b0 minh h\u1ecda trong H\u00ecnh 7, m\u1eb7c d\u00f9 c\u00e1c ph\u01b0\u01a1ng ph\u00e1p ph\u00e2n t\u00edch t\u1ed5 ch\u1ee9c \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng trong ArchiMate v\u00e0 TOGAF cung c\u1ea5p nhi\u1ec1u l\u1ef1a ch\u1ecdn h\u01a1n so v\u1edbi s\u01a1 \u0111\u1ed3 t\u1ed5 ch\u1ee9c d\u1ea1ng c\u00e2y \u0111\u01a1n gi\u1ea3n. Quan \u0111i\u1ec3m n\u00e0y hi\u1ec3n th\u1ecb c\u1ea5u tr\u00fac t\u1ed5 ch\u1ee9c c\u1ea5p cao c\u1ee7a ArchiSurance, c\u00f9ng v\u1edbi c\u00e1c \u0111\u1ecba \u0111i\u1ec3m ch\u00ednh v\u00e0 c\u00e1c b\u1ed9 ph\u1eadn. Thay v\u00e0o \u0111\u00f3, m\u1ed9t s\u01a1 \u0111\u1ed3 l\u1ed3ng nhau c\u00f3 th\u1ec3 chia nh\u1ecf t\u1ed5 ch\u1ee9c theo \u0111\u1ecba \u0111i\u1ec3m v\u00e0 b\u1ed9 ph\u1eadn.<\/p>\n<p><img alt=\"Organization View\" decoding=\"async\" src=\"https:\/\/www.archimetric.com\/wp-content\/uploads\/2022\/02\/img_6184d88c6b6d3.png\"\/><\/p>\n<p>H\u00ecnh 7: Quan \u0111i\u1ec3m T\u1ed5 ch\u1ee9c<\/p>\n<h2>Ch\u1ee9c n\u0103ng Kinh doanh<\/h2>\n<p>C\u00e1c ch\u1ee9c n\u0103ng kinh doanh c\u1ee7a ArchiMate nh\u00f3m h\u00e0nh vi theo m\u1ed9t t\u1eadp h\u1ee3p ti\u00eau ch\u00ed \u0111\u00e3 ch\u1ecdn (th\u01b0\u1eddng l\u00e0 c\u00e1c ngu\u1ed3n l\u1ef1c kinh doanh c\u1ea7n thi\u1ebft v\u00e0\/ho\u1eb7c n\u0103ng l\u1ef1c).<\/p>\n<p>C\u00e1c ch\u1ee9c n\u0103ng kinh doanh ch\u00ednh \u0111\u01b0\u1ee3c ph\u00e2n bi\u1ec7t b\u1edfi ArchiSurance l\u00e0:<\/p>\n<ul>\n<li>Marketing \u2014 nghi\u00ean c\u1ee9u, l\u1eadp k\u1ebf ho\u1ea1ch, qu\u1ea3ng b\u00e1 v\u00e0 qu\u1ea3n l\u00fd s\u1ea3n ph\u1ea9m v\u00e0 c\u00e1c ph\u00e2n kh\u00fac, v\u00e0 h\u1ee3p t\u00e1c v\u1edbi c\u00e1c chuy\u00ean gia \u0111\u1ecbnh gi\u00e1 \u0111\u1ec3 thi\u1ebft k\u1ebf s\u1ea3n ph\u1ea9m<\/li>\n<li>Chuy\u00ean gia \u0111\u1ecbnh gi\u00e1 \u2014 x\u00e1c \u0111\u1ecbnh gi\u00e1 s\u1ea3n ph\u1ea9m v\u00e0 m\u1ee9c d\u1ef1 ph\u00f2ng, h\u1ee3p t\u00e1c v\u1edbi Marketing \u0111\u1ec3 thi\u1ebft k\u1ebf s\u1ea3n ph\u1ea9m m\u1edbi, v\u00e0 ph\u00e2n t\u00edch r\u1ee7i ro doanh nghi\u1ec7p<\/li>\n<li>Quan h\u1ec7 Kh\u00e1ch h\u00e0ng \u2014 c\u00e1c t\u01b0\u01a1ng t\u00e1c gi\u1eefa ArchiSurance v\u00e0 kh\u00e1ch h\u00e0ng; x\u1eed l\u00fd c\u00e1c c\u00e2u h\u1ecfi c\u1ee7a kh\u00e1ch h\u00e0ng, ghi nh\u1eadn c\u00e1c y\u00eau c\u1ea7u b\u1ed3i th\u01b0\u1eddng \u0111\u00e3 nh\u1eadn, v\u00e0 th\u1ef1c hi\u1ec7n c\u00e1c chi\u1ebfn d\u1ecbch ti\u1ebfp th\u1ecb tr\u1ef1c ti\u1ebfp<\/li>\n<li>Duy\u1ec7t b\u1ea3o hi\u1ec3m \u2014 thi\u1ebft l\u1eadp gi\u00e1 cho t\u1eebng ch\u00ednh s\u00e1ch v\u00e0 t\u1ea1o ra c\u00e1c \u0111\u1ec1 xu\u1ea5t b\u1ea3o hi\u1ec3m v\u00e0 ch\u00ednh s\u00e1ch<\/li>\n<li>B\u1ed3i th\u01b0\u1eddng \u2014 x\u00e2y d\u1ef1ng v\u00e0 th\u1ef1c hi\u1ec7n ph\u1ea3n \u1ee9ng c\u1ee7a ArchiSurance \u0111\u1ed1i v\u1edbi m\u1ed7i y\u00eau c\u1ea7u b\u1ed3i th\u01b0\u1eddng \u0111\u01b0\u1ee3c n\u1ed9p li\u00ean quan \u0111\u1ebfn c\u00e1c ch\u00ednh s\u00e1ch c\u1ee7a h\u1ecd<\/li>\n<li>T\u00e0i ch\u00ednh \u2014 thu \u0111\u1ecbnh k\u1ef3 c\u00e1c kho\u1ea3n ph\u00ed t\u1eeb kh\u00e1ch h\u00e0ng theo h\u1ee3p \u0111\u1ed3ng v\u00e0 x\u1eed l\u00fd c\u00e1c kho\u1ea3n thanh to\u00e1n y\u00eau c\u1ea7u b\u1ed3i th\u01b0\u1eddng b\u1ea3o hi\u1ec3m<\/li>\n<li>X\u1eed l\u00fd t\u00e0i li\u1ec7u \u2014 h\u1ed7 tr\u1ee3 c\u00e1c ch\u1ee9c n\u0103ng kh\u00e1c th\u00f4ng qua qu\u00e9t t\u00e0i li\u1ec7u, in \u1ea5n v\u00e0 l\u01b0u tr\u1eef<\/li>\n<li>Qu\u1ea3n l\u00fd \u0111\u1ea7u t\u01b0 \u2014 qu\u1ea3n l\u00fd c\u00e1c t\u00e0i s\u1ea3n t\u00e0i ch\u00ednh v\u00e0 b\u1ea5t \u0111\u1ed9ng s\u1ea3n nh\u1eb1m \u0111\u1ea1t l\u1ee3i nhu\u1eadn t\u1ed1i \u0111a trong gi\u1edbi h\u1ea1n thanh kho\u1ea3n v\u00e0 r\u1ee7i ro theo quy \u0111\u1ecbnh c\u1ee7a doanh nghi\u1ec7p v\u00e0 ph\u00e1p lu\u1eadt<\/li>\n<\/ul>\n<p>M\u1ed9t s\u1ed1 ch\u1ee9c n\u0103ng kinh doanh n\u00e0y \u0111\u01b0\u1ee3c sao ch\u00e9p v\u00e0o c\u00e1c v\u0103n ph\u00f2ng h\u1eadu c\u1ea7n c\u1ee7a ba b\u1ed9 ph\u1eadn c\u1ee7a ArchiSurance.<\/p>\n<p>\u0110\u1ec3 m\u00f4 h\u00ecnh h\u00f3a c\u00e1c ch\u1ee9c n\u0103ng kinh doanh v\u00e0 m\u1ed1i quan h\u1ec7 gi\u1eefa ch\u00fang, ArchiMate \u0111\u1ecbnh ngh\u0129a g\u00f3c nh\u00ecn Ch\u1ee9c n\u0103ng Kinh doanh:<\/p>\n<p>G\u00f3c nh\u00ecn Ch\u1ee9c n\u0103ng Kinh doanh th\u1ec3 hi\u1ec7n c\u00e1c ch\u1ee9c n\u0103ng kinh doanh ch\u00ednh c\u1ee7a m\u1ed9t t\u1ed5 ch\u1ee9c v\u00e0 m\u1ed1i quan h\u1ec7 gi\u1eefa ch\u00fang theo lu\u1ed3ng th\u00f4ng tin, lu\u1ed3ng gi\u00e1 tr\u1ecb ho\u1eb7c lu\u1ed3ng h\u00e0ng h\u00f3a.<\/p>\n<p>Bi\u1ec3u \u0111\u1ed3 t\u01b0\u01a1ng \u0111\u01b0\u01a1ng v\u1edbi g\u00f3c nh\u00ecn n\u00e0y trong TOGAF l\u00e0 Bi\u1ec3u \u0111\u1ed3 Ph\u00e2n t\u00edch Ch\u1ee9c n\u0103ng.<\/p>\n<p>H\u00ecnh 8 hi\u1ec3n th\u1ecb c\u00e1c ch\u1ee9c n\u0103ng kinh doanh ch\u00ednh c\u1ee7a ArchiSurance, c\u00f9ng v\u1edbi c\u00e1c lu\u1ed3ng th\u00f4ng tin quan tr\u1ecdng gi\u1eefa c\u00e1c ch\u1ee9c n\u0103ng v\u00e0 c\u00e1c vai tr\u00f2 b\u00ean ngo\u00e0i. N\u00f3 c\u0169ng th\u1ec3 hi\u1ec7n vi\u1ec7c sao ch\u00e9p c\u00e1c ch\u1ee9c n\u0103ng kinh doanh trong c\u00e1c v\u0103n ph\u00f2ng h\u1eadu c\u1ea7n c\u1ee7a c\u00e1c b\u1ed9 ph\u1eadn kh\u00e1c nhau.<\/p>\n<p><img alt=\"Business Function View\" decoding=\"async\" src=\"https:\/\/www.archimetric.com\/wp-content\/uploads\/2022\/02\/img_6184d8da7c068.png\"\/><\/p>\n<p>H\u00ecnh 8: G\u00f3c nh\u00ecn Ch\u1ee9c n\u0103ng Kinh doanh<\/p>\n<h2>Quy tr\u00ecnh kinh doanh<\/h2>\n<p>C\u00e1c quy tr\u00ecnh kinh doanh c\u1ee7a ArchiMate nh\u00f3m h\u00e0nh vi theo th\u1ee9 t\u1ef1 c\u00e1c ho\u1ea1t \u0111\u1ed9ng. N\u00f3 t\u1ea1o ra m\u1ed9t t\u1eadp h\u1ee3p s\u1ea3n ph\u1ea9m ho\u1eb7c d\u1ecbch v\u1ee5 x\u00e1c \u0111\u1ecbnh. Ki\u1ebfn tr\u00fac quy tr\u00ecnh th\u1ec3 hi\u1ec7n c\u00e1c quy tr\u00ecnh kinh doanh quan tr\u1ecdng nh\u1ea5t v\u00e0 m\u1ed1i quan h\u1ec7 gi\u1eefa ch\u00fang, c\u00f3 th\u1ec3 bao g\u1ed3m c\u1ea3 c\u00e1c b\u01b0\u1edbc ch\u00ednh trong m\u1ed7i quy tr\u00ecnh. Th\u00f4ng th\u01b0\u1eddng, n\u00f3 kh\u00f4ng hi\u1ec3n th\u1ecb t\u1ea5t c\u1ea3 chi ti\u1ebft v\u1ec1 lu\u1ed3ng quy tr\u00ecnh \u2014 \u0111\u00f3 l\u00e0 m\u1ee5c \u0111\u00edch c\u1ee7a c\u00e1c ng\u00f4n ng\u1eef m\u00f4 h\u00ecnh h\u00f3a quy tr\u00ecnh kinh doanh. ArchiMate \u0111\u1ecbnh ngh\u0129a g\u00f3c nh\u00ecn Quy tr\u00ecnh Kinh doanh:<\/p>\n<p>G\u00f3c nh\u00ecn Quy tr\u00ecnh Kinh doanh \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng \u0111\u1ec3 th\u1ec3 hi\u1ec7n c\u1ea5u tr\u00fac v\u00e0 th\u00e0nh ph\u1ea7n c\u1ea5p cao c\u1ee7a m\u1ed9t ho\u1eb7c nhi\u1ec1u quy tr\u00ecnh kinh doanh (ho\u1eb7c m\u1ed9t ph\u1ea7n c\u1ee7a ch\u00fang).<\/p>\n<p>Bi\u1ec3u \u0111\u1ed3 t\u01b0\u01a1ng \u0111\u01b0\u01a1ng v\u1edbi g\u00f3c nh\u00ecn n\u00e0y trong TOGAF l\u00e0 Bi\u1ec3u \u0111\u1ed3 Quy tr\u00ecnh.<\/p>\n<p>H\u00ecnh 9 hi\u1ec3n th\u1ecb hai quy tr\u00ecnh kinh doanh c\u1ed1t l\u00f5i c\u1ee7a ArchiSurance v\u00e0 c\u00e1c quy tr\u00ecnh con c\u1ea5p cao c\u1ee7a ch\u00fang: \u0110\u00f3ng h\u1ee3p \u0111\u1ed3ng (\u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n khi b\u00e1n m\u1ed9t s\u1ea3n ph\u1ea9m b\u1ea3o hi\u1ec3m m\u1edbi) v\u00e0 X\u1eed l\u00fd y\u00eau c\u1ea7u b\u1ed3i th\u01b0\u1eddng (\u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n khi nh\u1eadn \u0111\u01b0\u1ee3c y\u00eau c\u1ea7u b\u1ed3i th\u01b0\u1eddng thi\u1ec7t h\u1ea1i). M\u1eb7c d\u00f9 chi ti\u1ebft c\u1ee7a c\u00e1c quy tr\u00ecnh n\u00e0y c\u00f3 th\u1ec3 kh\u00e1c nhau t\u00f9y theo lo\u1ea1i s\u1ea3n ph\u1ea9m b\u1ea3o hi\u1ec3m, nh\u01b0ng c\u00e1c b\u01b0\u1edbc ch\u00ednh l\u00e0 gi\u1ed1ng nhau.<\/p>\n<p><img alt=\"Business Process View\" decoding=\"async\" src=\"https:\/\/www.archimetric.com\/wp-content\/uploads\/2022\/02\/img_6184d91800d8b.png\"\/><\/p>\n<p>H\u00ecnh 9: G\u00f3c nh\u00ecn Quy tr\u00ecnh Kinh doanh<\/p>\n<h1>Giai \u0111o\u1ea1n C: Ki\u1ebfn tr\u00fac H\u1ec7 th\u1ed1ng Th\u00f4ng tin C\u01a1 s\u1edf (\u1ee8ng d\u1ee5ng)<\/h1>\n<p>K\u1ec3 t\u1eeb khi s\u00e1p nh\u1eadp, ba b\u1ed9 ph\u1eadn \u0111\u00e3 \u00e1p d\u1ee5ng m\u1ed9t c\u1ed5ng th\u00f4ng tin chung, b\u1ed9 ph\u1ea7n m\u1ec1m trung t\u00e2m ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng v\u00e0 h\u1ec7 th\u1ed1ng qu\u1ea3n l\u00fd t\u00e0i li\u1ec7u. Ngo\u00e0i ra, c\u00f4ng ty \u0111\u00e3 ch\u1ecdn m\u1ed9t gi\u1ea3i ph\u00e1p CRM chi\u1ebfn l\u01b0\u1ee3c v\u00e0 tri\u1ec3n khai cho Home &amp; Away v\u00e0 PRO-FIT. Tuy nhi\u00ean, do ban l\u00e3nh \u0111\u1ea1o t\u1eadp trung v\u00e0o vi\u1ec7c gi\u1ea3m thi\u1ec3u r\u1ee7i ro sau s\u00e1p nh\u1eadp trong khi li\u00ean t\u1ee5c c\u1ea3i thi\u1ec7n hi\u1ec7u su\u1ea5t h\u00e0ng ng\u00e0y t\u1ea1i t\u1eebng b\u1ed9 ph\u1eadn, vi\u1ec7c h\u1ee3p l\u00fd h\u00f3a c\u00e1c \u1ee9ng d\u1ee5ng kinh doanh c\u1ed1t l\u00f5i v\u1eabn ch\u01b0a b\u1eaft \u0111\u1ea7u. B\u00e2y gi\u1edd khi ArchiSurance \u0111\u00e3 \u0111\u00e1p \u1ee9ng \u0111\u01b0\u1ee3c k\u1ef3 v\u1ecdng v\u1ec1 hi\u1ec7u su\u1ea5t sau s\u00e1p nh\u1eadp, c\u00e1c nh\u00e0 \u0111\u1ea7u t\u01b0 k\u1ef3 v\u1ecdng ti\u1ebft ki\u1ec7m \u0111\u00e1ng k\u1ec3 chi ph\u00ed CNTT th\u00f4ng qua vi\u1ec7c \u00e1p d\u1ee5ng m\u1ed9t b\u1ed9 s\u1ea3n ph\u1ea9m chung v\u00e0 c\u00e1c \u1ee9ng d\u1ee5ng l\u1ea5y kh\u00e1ch h\u00e0ng l\u00e0m trung t\u00e2m. Nh\u1eefng th\u00e1ch th\u1ee9c v\u1eabn c\u00f2n t\u1ed3n t\u1ea1i. Home &amp; Away v\u1eabn s\u1eed d\u1ee5ng b\u1ed9 ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00fd ch\u00ednh s\u00e1ch v\u00e0 t\u00e0i ch\u00ednh tr\u01b0\u1edbc khi s\u00e1p nh\u1eadp, trong khi PRO-FIT v\u00e0 Legally Yours v\u1eabn s\u1eed d\u1ee5ng c\u00e1c \u1ee9ng d\u1ee5ng t\u00f9y ch\u1ec9nh tr\u01b0\u1edbc khi s\u00e1p nh\u1eadp c\u1ee7a ri\u00eang m\u00ecnh.<\/p>\n<p><img alt=\"Application Environment\" decoding=\"async\" src=\"https:\/\/www.archimetric.com\/wp-content\/uploads\/2022\/02\/img_6184d958be6b9.png\"\/><\/p>\n<p>H\u00ecnh 10: M\u00f4i tr\u01b0\u1eddng \u1ee8ng d\u1ee5ng<\/p>\n<h2>H\u1ee3p t\u00e1c \u1ee8ng d\u1ee5ng<\/h2>\n<p>ArchiMate \u0111\u1ecbnh ngh\u0129a g\u00f3c nh\u00ecn H\u1ee3p t\u00e1c \u1ee8ng d\u1ee5ng \u0111\u1ec3 cung c\u1ea5p c\u00e1i nh\u00ecn t\u1ed5ng quan v\u1ec1 m\u00f4i tr\u01b0\u1eddng \u1ee9ng d\u1ee5ng v\u00e0 c\u00e1c m\u1ed1i ph\u1ee5 thu\u1ed9c gi\u1eefa c\u00e1c \u1ee9ng d\u1ee5ng:<\/p>\n<p>G\u00f3c nh\u00ecn H\u1ee3p t\u00e1c \u1ee8ng d\u1ee5ng m\u00f4 t\u1ea3 m\u1ed1i quan h\u1ec7 gi\u1eefa c\u00e1c th\u00e0nh ph\u1ea7n \u1ee9ng d\u1ee5ng, t\u1ee9c l\u00e0 lu\u1ed3ng th\u00f4ng tin gi\u1eefa ch\u00fang, ho\u1eb7c c\u00e1c d\u1ecbch v\u1ee5 m\u00e0 ch\u00fang cung c\u1ea5p v\u00e0 s\u1eed d\u1ee5ng. G\u00f3c nh\u00ecn n\u00e0y th\u01b0\u1eddng \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng \u0111\u1ec3 t\u1ea1o c\u00e1i nh\u00ecn t\u1ed5ng quan v\u1ec1 m\u00f4i tr\u01b0\u1eddng \u1ee9ng d\u1ee5ng c\u1ee7a m\u1ed9t t\u1ed5 ch\u1ee9c. G\u00f3c nh\u00ecn n\u00e0y c\u0169ng \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng \u0111\u1ec3 th\u1ec3 hi\u1ec7n (n\u1ed9i b\u1ed9) s\u1ef1 h\u1ee3p t\u00e1c ho\u1eb7c \u0111i\u1ec1u ph\u1ed1i c\u00e1c d\u1ecbch v\u1ee5 c\u00f9ng h\u1ed7 tr\u1ee3 vi\u1ec7c th\u1ef1c hi\u1ec7n c\u00e1c quy tr\u00ecnh kinh doanh.<\/p>\n<p>Bi\u1ec3u \u0111\u1ed3 t\u01b0\u01a1ng \u0111\u01b0\u01a1ng v\u1edbi g\u00f3c nh\u00ecn n\u00e0y trong TOGAF l\u00e0 Bi\u1ec3u \u0111\u1ed3 Giao ti\u1ebfp \u1ee8ng d\u1ee5ng.<\/p>\n<p>H\u00ecnh 11 hi\u1ec3n th\u1ecb c\u00e1c \u1ee9ng d\u1ee5ng ch\u00ednh c\u1ee7a ArchiSurance v\u00e0 c\u00e1c lu\u1ed3ng d\u1eef li\u1ec7u ch\u00ednh gi\u1eefa c\u00e1c \u1ee9ng d\u1ee5ng.<\/p>\n<p><img alt=\"Application Cooperation View\" decoding=\"async\" src=\"https:\/\/www.archimetric.com\/wp-content\/uploads\/2022\/02\/img_6184d99481b6b.png\"\/><\/p>\n<p>H\u00ecnh 11: G\u00f3c nh\u00ecn H\u1ee3p t\u00e1c \u1ee8ng d\u1ee5ng<\/p>\n<h2>Ph\u00f9 h\u1ee3p gi\u1eefa Kinh doanh &#8211; \u1ee8ng d\u1ee5ng<\/h2>\n<p>TOGAF kh\u00f4ng \u0111\u1ecbnh ngh\u0129a c\u00e1c bi\u1ec3u \u0111\u1ed3 cho s\u1ef1 ph\u00f9 h\u1ee3p gi\u1eefa kinh doanh v\u00e0 \u1ee9ng d\u1ee5ng. Tuy nhi\u00ean, n\u00f3 x\u00e1c \u0111\u1ecbnh c\u00e1c g\u00f3c nh\u00ecn d\u1ef1a tr\u00ean ma tr\u1eadn \u0111\u1ec3 th\u1ec3 hi\u1ec7n c\u00e1c m\u1ed1i li\u00ean k\u1ebft gi\u1eefa ki\u1ebfn tr\u00fac kinh doanh v\u00e0 ki\u1ebfn tr\u00fac \u1ee9ng d\u1ee5ng; v\u00ed d\u1ee5 nh\u01b0 ma tr\u1eadn \u1ee8ng d\u1ee5ng\/T\u1ed5 ch\u1ee9c v\u00e0 ma tr\u1eadn \u1ee8ng d\u1ee5ng\/Ch\u1ee9c n\u0103ng.<\/p>\n<p>C\u00e1c m\u1ed1i quan h\u1ec7 gi\u1eefa c\u00e1c th\u00e0nh ph\u1ea7n \u1ee9ng d\u1ee5ng c\u0169ng c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c m\u00f4 h\u00ecnh h\u00f3a d\u01b0\u1edbi d\u1ea1ng \u0111\u1ed3 h\u1ecda. ArchiMate \u0111\u1ecbnh ngh\u0129a g\u00f3c nh\u00ecn S\u1eed d\u1ee5ng \u1ee8ng d\u1ee5ng:<\/p>\n<p>G\u00f3c nh\u00ecn S\u1eed d\u1ee5ng \u1ee8ng d\u1ee5ng m\u00f4 t\u1ea3 c\u00e1ch c\u00e1c \u1ee9ng d\u1ee5ng \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng \u0111\u1ec3 h\u1ed7 tr\u1ee3 m\u1ed9t ho\u1eb7c nhi\u1ec1u quy tr\u00ecnh kinh doanh, v\u00e0 c\u00e1ch ch\u00fang \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng b\u1edfi c\u00e1c \u1ee9ng d\u1ee5ng kh\u00e1c. N\u00f3 c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng \u0111\u1ec3 thi\u1ebft k\u1ebf \u1ee9ng d\u1ee5ng b\u1eb1ng c\u00e1ch x\u00e1c \u0111\u1ecbnh c\u00e1c d\u1ecbch v\u1ee5 c\u1ea7n thi\u1ebft cho c\u00e1c quy tr\u00ecnh kinh doanh v\u00e0 c\u00e1c \u1ee9ng d\u1ee5ng kh\u00e1c, ho\u1eb7c \u0111\u1ec3 thi\u1ebft k\u1ebf c\u00e1c quy tr\u00ecnh kinh doanh b\u1eb1ng c\u00e1ch m\u00f4 t\u1ea3 c\u00e1c d\u1ecbch v\u1ee5 s\u1eb5n c\u00f3. Ngo\u00e0i ra, v\u00ec n\u00f3 x\u00e1c \u0111\u1ecbnh c\u00e1c m\u1ed1i ph\u1ee5 thu\u1ed9c c\u1ee7a c\u00e1c quy tr\u00ecnh kinh doanh \u0111\u1ed1i v\u1edbi \u1ee9ng d\u1ee5ng, n\u00ean n\u00f3 c\u00f3 th\u1ec3 h\u1eefu \u00edch cho c\u00e1c qu\u1ea3n l\u00fd v\u1eadn h\u00e0nh ch\u1ecbu tr\u00e1ch nhi\u1ec7m v\u1ec1 c\u00e1c quy tr\u00ecnh n\u00e0y.<\/p>\n<p>Kh\u00e1i ni\u1ec7m d\u1ecbch v\u1ee5 \u1ee9ng d\u1ee5ng \u0111\u00f3ng vai tr\u00f2 trung t\u00e2m trong g\u00f3c nh\u00ecn n\u00e0y. H\u00ecnh 12 hi\u1ec3n th\u1ecb m\u1ed9t t\u1eadp h\u1ee3p con c\u00e1c d\u1ecbch v\u1ee5 do c\u00e1c \u1ee9ng d\u1ee5ng \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng b\u1edfi b\u1ed9 ph\u1eadn ArchiSurance Home &amp; Away cung c\u1ea5p, v\u00e0 c\u00e1c quy tr\u00ecnh con n\u00e0o trong quy tr\u00ecnh x\u1eed l\u00fd y\u00eau c\u1ea7u b\u1ed3i th\u01b0\u1eddng s\u1eed d\u1ee5ng d\u1ecbch v\u1ee5 n\u00e0o trong s\u1ed1 c\u00e1c d\u1ecbch v\u1ee5 n\u00e0y.<\/p>\n<p><img alt=\"Application Usage View\" decoding=\"async\" src=\"https:\/\/www.archimetric.com\/wp-content\/uploads\/2022\/02\/img_6184d9cb7c0ce.png\"\/><\/p>\n<p>H\u00ecnh 12: G\u00f3c nh\u00ecn S\u1eed d\u1ee5ng \u1ee8ng d\u1ee5ng<\/p>\n<h1>Giai \u0111o\u1ea1n C: Ki\u1ebfn tr\u00fac H\u1ec7 th\u1ed1ng Th\u00f4ng tin C\u01a1 s\u1edf (D\u1eef li\u1ec7u)<\/h1>\n<p>Ki\u1ebfn tr\u00fac d\u1eef li\u1ec7u c\u1ee7a ArchiSurance m\u00f4 t\u1ea3 c\u00e1c m\u1ed1i quan h\u1ec7 ch\u00ednh gi\u1eefa c\u00e1c \u0111\u1ed1i t\u01b0\u1ee3ng kinh doanh kh\u00e1i ni\u1ec7m v\u00e0 c\u00e1c \u0111\u1ed1i t\u01b0\u1ee3ng d\u1eef li\u1ec7u logic. ArchiMate \u0111\u1ecbnh ngh\u0129a quan \u0111i\u1ec3m C\u1ea5u tr\u00fac Th\u00f4ng tin cho m\u1ee5c \u0111\u00edch n\u00e0y:<\/p>\n<p>Quan \u0111i\u1ec3m C\u1ea5u tr\u00fac Th\u00f4ng tin t\u01b0\u01a1ng \u0111\u01b0\u01a1ng v\u1edbi c\u00e1c m\u00f4 h\u00ecnh th\u00f4ng tin truy\u1ec1n th\u1ed1ng \u0111\u01b0\u1ee3c t\u1ea1o ra trong h\u1ea7u h\u1ebft c\u00e1c qu\u00e1 tr\u00ecnh ph\u00e1t tri\u1ec3n h\u1ec7 th\u1ed1ng th\u00f4ng tin. N\u00f3 th\u1ec3 hi\u1ec7n c\u1ea5u tr\u00fac c\u1ee7a th\u00f4ng tin \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng trong doanh nghi\u1ec7p ho\u1eb7c trong c\u00e1c quy tr\u00ecnh kinh doanh c\u1ee5 th\u1ec3 ho\u1eb7c c\u00e1c \u1ee9ng d\u1ee5ng d\u01b0\u1edbi d\u1ea1ng ki\u1ec3u d\u1eef li\u1ec7u ho\u1eb7c c\u1ea5u tr\u00fac l\u1edbp (h\u01b0\u1edbng \u0111\u1ed1i t\u01b0\u1ee3ng).<\/p>\n<p>M\u1ed9t trong c\u00e1c quan \u0111i\u1ec3m d\u1eef li\u1ec7u \u0111\u01b0\u1ee3c \u0111\u1ecbnh ngh\u0129a b\u1edfi TOGAF l\u00e0 S\u01a1 \u0111\u1ed3 D\u1eef li\u1ec7u Logic.<\/p>\n<p>H\u00ecnh 13 hi\u1ec3n th\u1ecb m\u1ed9t t\u1eadp h\u1ee3p con c\u00e1c \u0111\u1ed1i t\u01b0\u1ee3ng kinh doanh \u0111\u01b0\u1ee3c x\u00e1c \u0111\u1ecbnh b\u1edfi ArchiSurance. M\u1ed9t ph\u1ea7n th\u00f4ng tin kh\u00e1ch h\u00e0ng l\u00e0 h\u1ed3 s\u01a1 b\u1ea3o hi\u1ec3m, bao g\u1ed3m c\u00e1c y\u00eau c\u1ea7u b\u1ea3o hi\u1ec3m, c\u00e1c ch\u00ednh s\u00e1ch b\u1ea3o hi\u1ec3m v\u00e0 c\u00e1c y\u00eau c\u1ea7u b\u1ed3i th\u01b0\u1eddng thi\u1ec7t h\u1ea1i. Nhi\u1ec1u phi\u00ean b\u1ea3n \u0111\u1eb7c bi\u1ec7t c\u1ee7a \u0111\u1ed1i t\u01b0\u1ee3ng ch\u00ednh s\u00e1ch b\u1ea3o hi\u1ec3m \u0111\u01b0\u1ee3c x\u00e1c \u0111\u1ecbnh, m\u1ed7i phi\u00ean b\u1ea3n d\u00e0nh cho m\u1ed9t lo\u1ea1i b\u1ea3o hi\u1ec3m m\u00e0 ArchiSurance b\u00e1n.<\/p>\n<p><img alt=\"Information Structure View\" decoding=\"async\" src=\"https:\/\/www.archimetric.com\/wp-content\/uploads\/2022\/02\/img_6184da028e35d.png\"\/><\/p>\n<p>H\u00ecnh 13: Quan \u0111i\u1ec3m C\u1ea5u tr\u00fac Th\u00f4ng tin<\/p>\n<p>M\u1ed9t quan \u0111i\u1ec3m d\u1eef li\u1ec7u kh\u00e1c \u0111\u01b0\u1ee3c \u0111\u1ecbnh ngh\u0129a b\u1edfi TOGAF l\u00e0 S\u01a1 \u0111\u1ed3 Ph\u00e2n ph\u1ed1i D\u1eef li\u1ec7u:<\/p>\n<p>M\u1ee5c \u0111\u00edch c\u1ee7a S\u01a1 \u0111\u1ed3 Ph\u00e2n ph\u1ed1i D\u1eef li\u1ec7u l\u00e0 hi\u1ec3n th\u1ecb c\u00e1c m\u1ed1i quan h\u1ec7 gi\u1eefa c\u00e1c th\u1ef1c th\u1ec3 d\u1eef li\u1ec7u, c\u00e1c d\u1ecbch v\u1ee5 kinh doanh v\u00e0 c\u00e1c th\u00e0nh ph\u1ea7n \u1ee9ng d\u1ee5ng. S\u01a1 \u0111\u1ed3 n\u00e0y cho th\u1ea5y c\u00e1ch c\u00e1c th\u00e0nh ph\u1ea7n \u1ee9ng d\u1ee5ng th\u1ef1c hi\u1ec7n c\u00e1c th\u1ef1c th\u1ec3 logic v\u1ec1 m\u1eb7t v\u1eadt l\u00fd. \u0110i\u1ec1u n\u00e0y gi\u00fap x\u00e1c \u0111\u1ecbnh k\u00edch th\u01b0\u1edbc v\u00e0 t\u1ed1i \u01b0u h\u00f3a hi\u1ec7u qu\u1ea3 di\u1ec7n t\u00edch c\u00f4ng ngh\u1ec7 th\u00f4ng tin. Ngo\u00e0i ra, b\u1eb1ng c\u00e1ch g\u00e1n gi\u00e1 tr\u1ecb kinh doanh cho d\u1eef li\u1ec7u, c\u00f3 th\u1ec3 x\u00e1c \u0111\u1ecbnh m\u1ee9c \u0111\u1ed9 quan tr\u1ecdng kinh doanh c\u1ee7a c\u00e1c th\u00e0nh ph\u1ea7n \u1ee9ng d\u1ee5ng.<\/p>\n<p>H\u00ecnh 14 hi\u1ec3n th\u1ecb m\u1ed9t S\u01a1 \u0111\u1ed3 Ph\u00e2n ph\u1ed1i D\u1eef li\u1ec7u cho m\u1ed9t \u1ee9ng d\u1ee5ng c\u1ee7a ArchiSurance.<\/p>\n<p><img alt=\"Data Dissemination Diagram\" decoding=\"async\" src=\"https:\/\/www.archimetric.com\/wp-content\/uploads\/2022\/02\/img_6184da378f4d9.png\"\/><\/p>\n<p>H\u00ecnh 14: S\u01a1 \u0111\u1ed3 Ph\u00e2n ph\u1ed1i D\u1eef li\u1ec7u<\/p>\n<h1>Giai \u0111o\u1ea1n D: Ki\u1ebfn tr\u00fac C\u00f4ng ngh\u1ec7 C\u01a1 s\u1edf<\/h1>\n<p>H\u00ecnh 15 tr\u00ecnh b\u00e0y b\u1ee9c tranh t\u1ed5ng th\u1ec3 v\u1ec1 m\u00f4i tr\u01b0\u1eddng h\u1ea1 t\u1ea7ng c\u00f4ng ngh\u1ec7 c\u1ee7a ArchiSurance. T\u1ea1i v\u0103n ph\u00f2ng ph\u00eda tr\u01b0\u1edbc, \u0111\u1eb7t t\u1ea1i tr\u1ee5 s\u1edf Home &amp; Away, c\u00f3 m\u1ed9t m\u00e1y ch\u1ee7 chung v\u00e0 m\u1ed9t m\u00e1y ch\u1ee7 chuy\u00ean d\u1ee5ng cho vi\u1ec7c l\u01b0u tr\u1eef web. Trung t\u00e2m d\u1ecbch v\u1ee5 chung (SSC) \u0111\u1eb7t t\u1ea1i tr\u1ee5 s\u1edf PRO-FIT c\u00f3 m\u00e1y ch\u1ee7 ri\u00eang cho h\u1ec7 th\u1ed1ng qu\u1ea3n l\u00fd t\u1eadp tin. M\u1ed7i m\u1ed9t trong ba v\u0103n ph\u00f2ng ph\u00eda sau \u0111\u1ec1u c\u00f3 m\u1ed9t m\u00e1y ch\u1ee7 d\u00e0nh ri\u00eang cho c\u00e1c \u1ee9ng d\u1ee5ng c\u1ee7a m\u00ecnh.<\/p>\n<p>C\u00e1c m\u1ea1ng c\u1ee5c b\u1ed9 (LAN) k\u1ebft n\u1ed1i c\u00e1c m\u00e1y ch\u1ee7 v\u00e0 m\u00e1y t\u00ednh c\u00e1 nh\u00e2n t\u1ea1i ba \u0111\u1ecba \u0111i\u1ec3m c\u1ee7a ArchiSurance, v\u00e0 c\u00e1c \u0111\u1ecba \u0111i\u1ec3m n\u00e0y l\u1ea1i \u0111\u01b0\u1ee3c k\u1ebft n\u1ed1i v\u1edbi nhau th\u00f4ng qua m\u1ea1ng di\u1ec7n r\u1ed9ng doanh nghi\u1ec7p (WAN).<\/p>\n<p><img alt=\"Infrastructure Landscape\" decoding=\"async\" src=\"https:\/\/www.archimetric.com\/wp-content\/uploads\/2022\/02\/img_6184da78916a9.png\"\/><\/p>\n<p>H\u00ecnh 15: B\u1ee9c tranh H\u1ea1 t\u1ea7ng<\/p>\n<p>\u0110\u1ec3 c\u00f3 c\u00e1i nh\u00ecn t\u1ed5ng quan v\u1ec1 b\u1ee9c tranh h\u1ea1 t\u1ea7ng, ArchiMate \u0111\u1ecbnh ngh\u0129a quan \u0111i\u1ec3m H\u1ea1 t\u1ea7ng:<\/p>\n<p>Quan \u0111i\u1ec3m H\u1ea1 t\u1ea7ng bao g\u1ed3m c\u00e1c y\u1ebfu t\u1ed1 h\u1ea1 t\u1ea7ng ph\u1ea7n m\u1ec1m v\u00e0 ph\u1ea7n c\u1ee9ng h\u1ed7 tr\u1ee3 l\u1edbp \u1ee9ng d\u1ee5ng, ch\u1eb3ng h\u1ea1n nh\u01b0 c\u00e1c thi\u1ebft b\u1ecb v\u1eadt l\u00fd, m\u1ea1ng l\u01b0\u1edbi ho\u1eb7c ph\u1ea7n m\u1ec1m h\u1ec7 th\u1ed1ng (v\u00ed d\u1ee5: h\u1ec7 \u0111i\u1ec1u h\u00e0nh, c\u01a1 s\u1edf d\u1eef li\u1ec7u v\u00e0 middleware).<\/p>\n<p>S\u01a1 \u0111\u1ed3 M\u00f4i tr\u01b0\u1eddng v\u00e0 \u0110\u1ecba \u0111i\u1ec3m l\u00e0 t\u01b0\u01a1ng \u0111\u01b0\u01a1ng v\u1edbi quan \u0111i\u1ec3m n\u00e0y trong TOGAF.<\/p>\n<p>H\u00ecnh 16 hi\u1ec3n th\u1ecb c\u00e1c th\u00e0nh ph\u1ea7n h\u1ea1 t\u1ea7ng ch\u00ednh c\u1ee7a ArchiSurance \u0111\u01b0\u1ee3c ph\u00e2n nh\u00f3m theo v\u1ecb tr\u00ed v\u00e0 b\u1ed9 ph\u1eadn. Quan \u0111i\u1ec3m n\u00e0y c\u0169ng hi\u1ec3n th\u1ecb c\u00e1c m\u1ea1ng k\u1ebft n\u1ed1i c\u00e1c thi\u1ebft b\u1ecb kh\u00e1c nhau v\u00e0 c\u00e1c t\u00e1c ph\u1ea9m (\u1ee9ng d\u1ee5ng) \u0111\u01b0\u1ee3c tri\u1ec3n khai tr\u00ean c\u00e1c thi\u1ebft b\u1ecb.<\/p>\n<p><img alt=\"Infrastructure View\" decoding=\"async\" src=\"https:\/\/www.archimetric.com\/wp-content\/uploads\/2022\/02\/img_6184daacd785a.png\"\/><\/p>\n<p>H\u00ecnh 16: Quan \u0111i\u1ec3m H\u1ea1 t\u1ea7ng<\/p>\n<h1>C\u00e1c t\u00ecnh hu\u1ed1ng thay \u0111\u1ed5i<\/h1>\n<h2>T\u00ecnh hu\u1ed1ng 1: T\u1ed1i \u01b0u h\u00f3a Danh m\u1ee5c \u1ee8ng d\u1ee5ng<\/h2>\n<p>S\u1ef1 thi\u1ebfu linh ho\u1ea1t trong ki\u1ebfn tr\u00fac \u1ee9ng d\u1ee5ng c\u1ee7a ArchiSurance khi\u1ebfn vi\u1ec7c th\u00edch nghi v\u1edbi c\u00e1c \u0111i\u1ec1u ki\u1ec7n kinh doanh thay \u0111\u1ed5i tr\u1edf n\u00ean kh\u00f3 kh\u0103n. Ph\u1ea7n l\u1edbn do qu\u00e1 tr\u00ecnh s\u00e1p nh\u1eadp, m\u00f4i tr\u01b0\u1eddng \u1ee9ng d\u1ee5ng \u0111\u00e3 tr\u1edf n\u00ean ph\u00e2n m\u1ea3nh, d\u1eabn \u0111\u1ebfn d\u01b0 th\u1eeba d\u1eef li\u1ec7u, tr\u00f9ng l\u1eb7p ch\u1ee9c n\u0103ng, c\u0169ng nh\u01b0 t\u00edch h\u1ee3p \u1ee9ng d\u1ee5ng \u0111i\u1ec3m-\u0111i\u1ec3m s\u1eed d\u1ee5ng nhi\u1ec1u \u0111\u1ecbnh d\u1ea1ng v\u00e0 ph\u01b0\u01a1ng ph\u00e1p d\u1eef li\u1ec7u kh\u00e1c nhau. Nh\u1eefng v\u1ea5n \u0111\u1ec1 n\u00e0y d\u1eabn \u0111\u1ebfn s\u1ef1 b\u1ea5t \u1ed5n n\u1ed9i b\u1ed9, chi ph\u00ed b\u1ea3o tr\u00ec \u1ee9ng d\u1ee5ng gia t\u0103ng, v\u00e0 c\u1ea3n tr\u1edf vi\u1ec7c chia s\u1ebb th\u00f4ng tin trong c\u00f4ng ty c\u0169ng nh\u01b0 v\u1edbi c\u00e1c \u0111\u1ed1i t\u00e1c. K\u1ebft qu\u1ea3 l\u00e0 b\u1ed9 ph\u1eadn CNTT c\u00f3 m\u1ed9t kh\u1ed1i l\u01b0\u1ee3ng l\u1edbn y\u00eau c\u1ea7u c\u00f4ng vi\u1ec7c t\u1ed3n \u0111\u1ecdng. Ban l\u00e3nh \u0111\u1ea1o c\u1ea5p cao c\u1ee7a ArchiSurance r\u1ea5t lo ng\u1ea1i v\u1ec1 kh\u1ed1i l\u01b0\u1ee3ng t\u1ed3n \u0111\u1ecdng n\u00e0y, \u0111\u1eb7c bi\u1ec7t l\u00e0 kh\u1ea3 n\u0103ng kh\u00f4ng th\u1ec3 chia s\u1ebb th\u00f4ng tin t\u1ef1 \u0111\u1ed9ng v\u1edbi m\u1ed9t l\u01b0\u1ee3ng l\u1edbn \u0111\u1ed1i t\u00e1c b\u00e1n h\u00e0ng \u0111\u01b0\u1ee3c k\u00fd h\u1ee3p \u0111\u1ed3ng v\u00e0 c\u00e1c chuy\u00ean gia t\u01b0 v\u1ea5n b\u1ea3o hi\u1ec3m c\u00f3 \u1ea3nh h\u01b0\u1edfng.<\/p>\n<p>T\u00ecnh hu\u1ed1ng n\u00e0y t\u1ed1i \u01b0u h\u00f3a danh m\u1ee5c \u1ee9ng d\u1ee5ng c\u1ee7a ArchiSurance b\u1eb1ng c\u00e1ch:<\/p>\n<ul>\n<li>Chuy\u1ec3n \u0111\u1ed5i sang m\u1ed9t b\u1ed9 c\u00f4ng c\u1ee5 v\u0103n ph\u00f2ng ph\u00eda sau t\u00edch h\u1ee3p, th\u1ef1c hi\u1ec7n c\u00e1c ch\u1ee9c n\u0103ng nh\u01b0 qu\u1ea3n l\u00fd ch\u00ednh s\u00e1ch v\u00e0 giao d\u1ecbch t\u00e0i ch\u00ednh. B\u1ed9 c\u00f4ng c\u1ee5 n\u00e0y s\u1ebd bao g\u1ed3m:\n<ul>\n<li>H\u1ec7 th\u1ed1ng \u0111\u00e1nh gi\u00e1 r\u1ee7i ro t\u1ef1 \u0111\u1ed9ng t\u1ea1o ra c\u00e1c \u0111\u1ec1 xu\u1ea5t v\u00e0 ch\u00ednh s\u00e1ch \u2014 AUTO-U<\/li>\n<li>H\u1ec7 th\u1ed1ng qu\u1ea3n l\u00fd ch\u00ednh s\u00e1ch s\u1eb5n c\u00f3, t\u00edch h\u1ee3p v\u1edbi h\u1ec7 th\u1ed1ng \u0111\u00e1nh gi\u00e1 r\u1ee7i ro t\u1ef1 \u0111\u1ed9ng, \u0111\u1ec3 c\u1ea5p, s\u1eeda \u0111\u1ed5i v\u00e0 gia h\u1ea1n ch\u00ednh s\u00e1ch; h\u1ec7 th\u1ed1ng n\u00e0y c\u0169ng x\u1eed l\u00fd k\u1ebf to\u00e1n v\u00e0 h\u00f3a \u0111\u01a1n kh\u00e1ch h\u00e0ng \u2014 P-ADMIN<\/li>\n<li>H\u1ec7 th\u1ed1ng x\u1eed l\u00fd b\u1ed3i th\u01b0\u1eddng s\u1eb5n c\u00f3 v\u1edbi giao di\u1ec7n m\u00e0n h\u00ecnh v\u00e0 quy tr\u00ecnh l\u00e0m vi\u1ec7c c\u00f3 th\u1ec3 c\u1ea5u h\u00ecnh \u0111\u1ec3 h\u1ed7 tr\u1ee3 ba l\u0129nh v\u1ef1c kinh doanh c\u1ee7a ArchiSurance \u2014 VERSA-CLAIM<\/li>\n<li>Tr\u00ecnh qu\u1ea3n l\u00fd c\u1ea5u h\u00ecnh s\u1ea3n ph\u1ea9m \u0111\u1ec3 x\u00e1c \u0111\u1ecbnh t\u1ea5t c\u1ea3 c\u00e1c s\u1ea3n ph\u1ea9m b\u1ea3o hi\u1ec3m v\u00e0 c\u00f4ng khai c\u00e1c \u0111\u1ecbnh ngh\u0129a n\u00e0y th\u00f4ng qua d\u1ecbch v\u1ee5 web cho AUTO-U, P-ADMIN v\u00e0 VERSA-CLAIM \u2014 P-CONFIG<\/li>\n<li>H\u1ec7 th\u1ed1ng qu\u1ea3n l\u00fd quy t\u1eafc kinh doanh (BRMS) bao g\u1ed3m kho l\u01b0u tr\u1eef quy t\u1eafc, b\u1ed9 x\u1eed l\u00fd, m\u00f4i tr\u01b0\u1eddng ph\u00e1t tri\u1ec3n quy t\u1eafc v\u00e0 c\u00f4ng c\u1ee5 so\u1ea1n th\u1ea3o cho giao di\u1ec7n ng\u01b0\u1eddi d\u00f9ng qu\u1ea3n l\u00fd quy t\u1eafc. B\u1ed9 x\u1eed l\u00fd quy t\u1eafc kinh doanh cung c\u1ea5p ch\u1ee9c n\u0103ng th\u1ef1c thi quy t\u1eafc th\u00f4ng qua d\u1ecbch v\u1ee5 web cho AUTO-U, P-ADMIN, VERSA-CLAIM v\u00e0 P-CONFIG \u2014 EDGE<\/li>\n<\/ul>\n<\/li>\n<li>Ho\u00e0n t\u1ea5t vi\u1ec7c chuy\u1ec3n \u0111\u1ed5i sang h\u1ec7 th\u1ed1ng CRM chi\u1ebfn l\u01b0\u1ee3c<\/li>\n<\/ul>\n<p>Nh\u00e0 \u0111\u1ea7u t\u01b0 ch\u00ednh v\u00e0 CEO c\u1ee7a ArchiSurance \u1ee7ng h\u1ed9 c\u00e1c k\u1ebf ho\u1ea1ch n\u00e0y v\u1edbi \u0111i\u1ec1u ki\u1ec7n kh\u00e1ch h\u00e0ng v\u00e0 \u0111\u1ed1i t\u00e1c c\u1ee7a ArchiSurance kh\u00f4ng th\u1ea5y b\u1ea5t k\u1ef3 thay \u0111\u1ed5i n\u00e0o. C\u00e1c s\u1ea3n ph\u1ea9m v\u00e0 d\u1ecbch v\u1ee5 c\u1ee7a c\u00f4ng ty b\u1ea3o hi\u1ec3m kh\u00f4ng \u0111\u01b0\u1ee3c \u1ea3nh h\u01b0\u1edfng, v\u00e0 m\u1ecdi t\u01b0\u01a1ng t\u00e1c v\u1edbi kh\u00e1ch h\u00e0ng v\u00e0 \u0111\u1ed1i t\u00e1c ph\u1ea3i ti\u1ebfp t\u1ee5c di\u1ec5n ra m\u00e0 kh\u00f4ng b\u1ecb gi\u00e1n \u0111o\u1ea1n.<\/p>\n<p><img alt=\"Application Portfolio Rationalization\" decoding=\"async\" src=\"https:\/\/www.archimetric.com\/wp-content\/uploads\/2022\/02\/img_6184db0563729.png\"\/><\/p>\n<p>H\u00ecnh 17: Racional h\u00f3a danh m\u1ee5c \u1ee9ng d\u1ee5ng<\/p>\n<p>Nh\u01b0 m\u1ed9t ph\u1ea7n c\u1ee7a n\u1ed7 l\u1ef1c n\u00e0y, c\u01a1 s\u1edf h\u1ea1 t\u1ea7ng k\u1ef9 thu\u1eadt c\u0169ng s\u1ebd \u0111\u01b0\u1ee3c \u0111\u01a1n gi\u1ea3n h\u00f3a. C\u00e1c m\u00e1y ch\u1ee7 back-office ri\u00eang bi\u1ec7t s\u1ebd \u0111\u01b0\u1ee3c thay th\u1ebf b\u1eb1ng m\u1ed9t c\u1ee5m m\u00e1y ch\u1ee7 chung n\u1eb1m t\u1ea1i trung t\u00e2m d\u1eef li\u1ec7u tr\u1ee5 s\u1edf ch\u00ednh c\u1ee7a Home &amp; Away. Tuy nhi\u00ean, \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o li\u00ean t\u1ee5c ho\u1ea1t \u0111\u1ed9ng kinh doanh, m\u1ed9t c\u1ee5m m\u00e1y ch\u1ee7 d\u1ef1 ph\u00f2ng c\u0169ng s\u1ebd \u0111\u01b0\u1ee3c l\u1eafp \u0111\u1eb7t t\u1ea1i trung t\u00e2m d\u1eef li\u1ec7u tr\u1ee5 s\u1edf ch\u00ednh c\u1ee7a PRO-FIT.<\/p>\n<h3>Giai \u0111o\u1ea1n A: Tri\u1ec3n v\u1ecdng ki\u1ebfn tr\u00fac<\/h3>\n<p>Giai \u0111o\u1ea1n A c\u1ee7a TOGAF ADM x\u00e1c l\u1eadp c\u00f4ng vi\u1ec7c ki\u1ebfn tr\u00fac b\u1eb1ng c\u00e1ch x\u00e1c \u0111\u1ecbnh ph\u1ea1m vi, r\u00e0ng bu\u1ed9c v\u00e0 m\u1ee5c ti\u00eau, \u0111\u1ed3ng th\u1eddi kh\u1edfi \u0111\u1ed9ng v\u00f2ng l\u1eb7p c\u1ee7a chu tr\u00ecnh ph\u00e1t tri\u1ec3n ki\u1ebfn tr\u00fac. Giai \u0111o\u1ea1n n\u00e0y c\u0169ng x\u00e1c minh b\u1ed1i c\u1ea3nh kinh doanh v\u00e0 ph\u00e1t tri\u1ec3n b\u1ea3n tuy\u00ean b\u1ed1 c\u00f4ng vi\u1ec7c ki\u1ebfn tr\u00fac.<\/p>\n<p>B\u1ed1i c\u1ea3nh kinh doanh bao g\u1ed3m c\u00e1c y\u00eau c\u1ea7u kinh doanh ch\u00ednh d\u1ef1a tr\u00ean c\u00e1c m\u1ee5c ti\u00eau kinh doanh ch\u00ednh v\u00e0 c\u00e1c nguy\u00ean t\u1eafc ki\u1ebfn tr\u00fac. H\u00ecnh 18 hi\u1ec3n th\u1ecb m\u1ed9t s\u1ed1 m\u1ee5c ti\u00eau v\u00e0 nguy\u00ean t\u1eafc kinh doanh li\u00ean quan cho t\u00ecnh hu\u1ed1ng hi\u1ec7n t\u1ea1i.<\/p>\n<p><img alt=\"Business Goals and Principles\" decoding=\"async\" src=\"https:\/\/www.archimetric.com\/wp-content\/uploads\/2022\/02\/img_6184db3fe73f3.png\"\/><\/p>\n<p>H\u00ecnh 18: M\u1ee5c ti\u00eau v\u00e0 nguy\u00ean t\u1eafc kinh doanh<\/p>\n<p>M\u1ee5c ti\u00eau v\u00e0 nguy\u00ean t\u1eafc t\u1ea1o n\u1ec1n t\u1ea3ng cho c\u00e1c y\u00eau c\u1ea7u c\u1ee5 th\u1ec3, nh\u01b0 minh h\u1ecda trong g\u00f3c nh\u00ecn Refined m\u1ee5c ti\u00eau ArchiMate:<\/p>\n<p>G\u00f3c nh\u00ecn Refined m\u1ee5c ti\u00eau cho ph\u00e9p nh\u00e0 thi\u1ebft k\u1ebf m\u00f4 h\u00ecnh h\u00f3a vi\u1ec7c tinh ch\u1ec9nh (m\u1ee5c ti\u00eau c\u1ea5p cao) th\u00e0nh c\u00e1c m\u1ee5c ti\u00eau c\u1ee5 th\u1ec3 h\u01a1n, v\u00e0 c\u00e1c m\u1ee5c ti\u00eau c\u1ee5 th\u1ec3 th\u00e0nh c\u00e1c y\u00eau c\u1ea7u ho\u1eb7c r\u00e0ng bu\u1ed9c m\u00f4 t\u1ea3 c\u00e1c thu\u1ed9c t\u00ednh c\u1ea7n thi\u1ebft \u0111\u1ec3 th\u1ef1c hi\u1ec7n c\u00e1c m\u1ee5c ti\u00eau. C\u00e1c m\u1ed1i quan h\u1ec7 t\u1ed5ng h\u1ee3p \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng \u0111\u1ec3 tinh ch\u1ec9nh m\u1ee5c ti\u00eau th\u00e0nh c\u00e1c m\u1ee5c ti\u00eau con. C\u00e1c m\u1ed1i quan h\u1ec7 th\u1ef1c hi\u1ec7n \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng \u0111\u1ec3 m\u00f4 h\u00ecnh h\u00f3a vi\u1ec7c tinh ch\u1ec9nh m\u1ee5c ti\u00eau th\u00e0nh c\u00e1c y\u00eau c\u1ea7u.<\/p>\n<p>H\u00ecnh 19 hi\u1ec3n th\u1ecb m\u1ed9t v\u00ed d\u1ee5 v\u1ec1 g\u00f3c nh\u00ecn n\u00e0y cho t\u00ecnh hu\u1ed1ng thay \u0111\u1ed5i hi\u1ec7n t\u1ea1i.<\/p>\n<p><img alt=\"Goal Refinement View\" decoding=\"async\" src=\"https:\/\/www.archimetric.com\/wp-content\/uploads\/2022\/02\/img_6184db6f1650f.png\"\/><\/p>\n<p>H\u00ecnh 19: G\u00f3c nh\u00ecn Refined m\u1ee5c ti\u00eau<\/p>\n<p>M\u1ed9t y\u1ebfu t\u1ed1 quan tr\u1ecdng trong tri\u1ec3n v\u1ecdng ki\u1ebfn tr\u00fac l\u00e0 bi\u1ec3u di\u1ec5n c\u1ea5p cao c\u1ee7a ki\u1ebfn tr\u00fac c\u01a1 s\u1edf v\u00e0 ki\u1ebfn tr\u00fac m\u1ee5c ti\u00eau nh\u1eb1m gi\u1ea3i th\u00edch gi\u00e1 tr\u1ecb gia t\u0103ng c\u1ee7a c\u00f4ng vi\u1ec7c ki\u1ebfn tr\u00fac \u0111\u1ed1i v\u1edbi c\u00e1c b\u00ean li\u00ean quan. V\u00ec m\u1ee5c \u0111\u00edch n\u00e0y, ArchiMate \u0111\u1ecbnh ngh\u0129a g\u00f3c nh\u00ecn Gi\u1edbi thi\u1ec7u:<\/p>\n<p>G\u00f3c nh\u00ecn Gi\u1edbi thi\u1ec7u s\u1eed d\u1ee5ng m\u1ed9t k\u00fd hi\u1ec7u \u0111\u01a1n gi\u1ea3n, t\u1ea1o th\u00e0nh m\u1ed9t t\u1eadp con c\u1ee7a ng\u00f4n ng\u1eef ArchiMate \u0111\u1ea7y \u0111\u1ee7. N\u00f3 th\u01b0\u1eddng \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng \u1edf \u0111\u1ea7u h\u00e0nh tr\u00ecnh thi\u1ebft k\u1ebf, khi ch\u01b0a c\u1ea7n chi ti\u1ebft h\u00f3a m\u1ecdi th\u1ee9, ho\u1eb7c \u0111\u1ec3 gi\u1ea3i th\u00edch b\u1ea3n ch\u1ea5t c\u1ee7a m\u00f4 h\u00ecnh ki\u1ebfn tr\u00fac cho nh\u1eefng ng\u01b0\u1eddi kh\u00f4ng ph\u1ea3i l\u00e0 ki\u1ebfn tr\u00fac s\u01b0, nh\u1eefng ng\u01b0\u1eddi c\u1ea7n m\u1ed9t k\u00fd hi\u1ec7u \u0111\u01a1n gi\u1ea3n v\u00e0 tr\u1ef1c quan h\u01a1n. M\u1ed9t m\u1ee5c \u0111\u00edch kh\u00e1c c\u1ee7a g\u00f3c nh\u00ecn c\u01a1 b\u1ea3n, \u00edt h\u00ecnh th\u1ee9c n\u00e0y l\u00e0 tr\u00e1nh t\u1ea1o c\u1ea3m gi\u00e1c r\u1eb1ng thi\u1ebft k\u1ebf ki\u1ebfn tr\u00fac \u0111\u00e3 \u0111\u01b0\u1ee3c c\u1ed1 \u0111\u1ecbnh \u2014 m\u1ed9t c\u1ea3m gi\u00e1c d\u1ec5 h\u00ecnh th\u00e0nh khi s\u1eed d\u1ee5ng c\u00e1c h\u00ecnh \u1ea3nh minh h\u1ecda mang t\u00ednh h\u00ecnh th\u1ee9c, c\u00f3 c\u1ea5u tr\u00fac cao ho\u1eb7c chi ti\u1ebft.<\/p>\n<p>Bi\u1ec3u \u0111\u1ed3 Kh\u00e1i ni\u1ec7m Gi\u1ea3i ph\u00e1p l\u00e0 t\u01b0\u01a1ng \u0111\u01b0\u01a1ng v\u1edbi g\u00f3c nh\u00ecn n\u00e0y trong TOGAF.<\/p>\n<p>V\u00ed d\u1ee5 d\u01b0\u1edbi \u0111\u00e2y nh\u1ea5n m\u1ea1nh nh\u1eefng thay \u0111\u1ed5i quan tr\u1ecdng nh\u1ea5t c\u1ea7n thi\u1ebft trong t\u00ecnh hu\u1ed1ng thay \u0111\u1ed5i hi\u1ec7n t\u1ea1i:<\/p>\n<ul>\n<li>Trong b\u1ed9 ph\u1eadn front office, h\u1ec7 th\u1ed1ng CRM chi ph\u00ed ph\u00e1p l\u00fd ri\u00eang bi\u1ec7t s\u1ebd b\u1ecb lo\u1ea1i b\u1ecf.<\/li>\n<li>Trong b\u1ed9 ph\u1eadn back office, c\u00e1c \u1ee9ng d\u1ee5ng back office ri\u00eang bi\u1ec7t s\u1ebd \u0111\u01b0\u1ee3c thay th\u1ebf b\u1eb1ng m\u1ed9t b\u1ed9 \u1ee9ng d\u1ee5ng back office duy nh\u1ea5t. Ba m\u00e1y ch\u1ee7 back office chung ri\u00eang bi\u1ec7t s\u1ebd \u0111\u01b0\u1ee3c thay th\u1ebf b\u1eb1ng m\u1ed9t c\u1ee5m m\u00e1y ch\u1ee7 chung v\u00e0 m\u1ed9t c\u1ee5m m\u00e1y ch\u1ee7 d\u1ef1 ph\u00f2ng.<\/li>\n<\/ul>\n<p><img alt=\"Introductory View\" decoding=\"async\" src=\"https:\/\/www.archimetric.com\/wp-content\/uploads\/2022\/02\/img_6184dba9336e2.png\"\/><\/p>\n<p>H\u00ecnh 20: G\u00f3c nh\u00ecn Gi\u1edbi thi\u1ec7u<\/p>\n<h3>Giai \u0111o\u1ea1n B: Ki\u1ebfn tr\u00fac kinh doanh m\u1ee5c ti\u00eau v\u00e0 ph\u00e2n t\u00edch kho\u1ea3ng c\u00e1ch<\/h3>\n<p>Trong t\u00ecnh hu\u1ed1ng n\u00e0y, ki\u1ebfn tr\u00fac kinh doanh kh\u00f4ng thay \u0111\u1ed5i. Tuy nhi\u00ean, trong ki\u1ebfn tr\u00fac kinh doanh, ch\u00fang t\u00f4i c\u0169ng th\u1ec3 hi\u1ec7n c\u00e1ch ki\u1ebfn tr\u00fac m\u1ee5c ti\u00eau th\u1ef1c hi\u1ec7n c\u00e1c y\u00eau c\u1ea7u kinh doanh ch\u00ednh. V\u00ec m\u1ee5c \u0111\u00edch n\u00e0y, TOGAF x\u00e1c \u0111\u1ecbnh bi\u1ec3u \u0111\u1ed3 D\u1ea5u ch\u00e2n kinh doanh. Trong ArchiMate, \u0111i\u1ec1u n\u00e0y c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c bi\u1ec3u di\u1ec5n b\u1eb1ng g\u00f3c nh\u00ecn Th\u1ef1c hi\u1ec7n y\u00eau c\u1ea7u, \u0111\u01b0\u1ee3c \u0111\u1ecbnh ngh\u0129a nh\u01b0 sau:<\/p>\n<p>G\u00f3c nh\u00ecn Th\u1ef1c hi\u1ec7n y\u00eau c\u1ea7u cho ph\u00e9p nh\u00e0 thi\u1ebft k\u1ebf m\u00f4 h\u00ecnh h\u00f3a vi\u1ec7c th\u1ef1c hi\u1ec7n c\u00e1c y\u00eau c\u1ea7u th\u00f4ng qua c\u00e1c y\u1ebfu t\u1ed1 c\u1ed1t l\u00f5i nh\u01b0 c\u00e1c t\u00e1c nh\u00e2n kinh doanh, d\u1ecbch v\u1ee5 kinh doanh, quy tr\u00ecnh kinh doanh, d\u1ecbch v\u1ee5 \u1ee9ng d\u1ee5ng, th\u00e0nh ph\u1ea7n \u1ee9ng d\u1ee5ng, v.v. Th\u00f4ng th\u01b0\u1eddng, c\u00e1c y\u00eau c\u1ea7u xu\u1ea5t ph\u00e1t t\u1eeb g\u00f3c nh\u00ecn Refined m\u1ee5c ti\u00eau.<\/p>\n<p>V\u00ed d\u1ee5 d\u01b0\u1edbi \u0111\u00e2y cho th\u1ea5y c\u00e1ch c\u00e1c y\u00eau c\u1ea7u kinh doanh \u0111\u01b0\u1ee3c x\u00e1c l\u1eadp trong giai \u0111o\u1ea1n tri\u1ec3n v\u1ecdng ki\u1ebfn tr\u00fac \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n b\u1edfi c\u00e1c y\u1ebfu t\u1ed1 trong ki\u1ebfn tr\u00fac.<\/p>\n<p><img alt=\"Requirements Realization View\" decoding=\"async\" src=\"https:\/\/www.archimetric.com\/wp-content\/uploads\/2022\/02\/img_6184dbe77540d.png\"\/><\/p>\n<p>H\u00ecnh 21: G\u00f3c nh\u00ecn Th\u1ef1c hi\u1ec7n y\u00eau c\u1ea7u<\/p>\n<h3>Giai \u0111o\u1ea1n C: Ki\u1ebfn tr\u00fac \u1ee9ng d\u1ee5ng m\u1ee5c ti\u00eau v\u00e0 ph\u00e2n t\u00edch kho\u1ea3ng c\u00e1ch<\/h3>\n<p>Bi\u1ec3u \u0111\u1ed3 Giao ti\u1ebfp \u1ee8ng d\u1ee5ng d\u01b0\u1edbi \u0111\u00e2y th\u1ec3 hi\u1ec7n t\u00ecnh tr\u1ea1ng m\u1ee5c ti\u00eau \u0111\u01b0\u1ee3c \u0111\u1ec1 xu\u1ea5t c\u1ee7a m\u00f4i tr\u01b0\u1eddng \u1ee9ng d\u1ee5ng.<\/p>\n<p><img alt=\"Target Application Architecture: Application Cooperation View\" decoding=\"async\" src=\"https:\/\/www.archimetric.com\/wp-content\/uploads\/2022\/02\/img_6184dc2800bec.png\"\/><\/p>\n<p>H\u00ecnh 22: Ki\u1ebfn tr\u00fac \u1ee9ng d\u1ee5ng m\u1ee5c ti\u00eau: G\u00f3c nh\u00ecn H\u1ee3p t\u00e1c \u1ee9ng d\u1ee5ng<\/p>\n<p>K\u1ebft qu\u1ea3 ph\u00e2n t\u00edch kho\u1ea3ng c\u00e1ch to\u00e0n di\u1ec7n c\u1ee7a ki\u1ebfn tr\u00fac \u1ee9ng d\u1ee5ng \u0111\u01b0\u1ee3c hi\u1ec3n th\u1ecb b\u00ean d\u01b0\u1edbi. M\u1ed9t s\u1ed1 th\u00e0nh ph\u1ea7n \u1ee9ng d\u1ee5ng hi\u1ec7n di\u1ec7n trong ki\u1ebfn tr\u00fac c\u01a1 s\u1edf kh\u00f4ng c\u00f2n t\u1ed3n t\u1ea1i trong ki\u1ebfn tr\u00fac m\u1ee5c ti\u00eau: c\u00e1c \u1ee9ng d\u1ee5ng back office ri\u00eang bi\u1ec7t v\u00e0 h\u1ec7 th\u1ed1ng CRM b\u1ea3o hi\u1ec3m chi ph\u00ed ph\u00e1p l\u00fd ri\u00eang bi\u1ec7t. Ch\u1ee9c n\u0103ng CRM cho kh\u00e1ch h\u00e0ng b\u1ea3o hi\u1ec3m chi ph\u00ed ph\u00e1p l\u00fd s\u1ebd \u0111\u01b0\u1ee3c chuy\u1ec3n sang h\u1ec7 th\u1ed1ng CRM chung; do \u0111\u00f3, \u0111i\u1ec1u n\u00e0y kh\u00f4ng y\u00eau c\u1ea7u th\u00e0nh ph\u1ea7n m\u1edbi (m\u1eb7c d\u00f9 c\u00e1c h\u1ec7 th\u1ed1ng CRM chung hi\u1ec7n c\u00f3 c\u00f3 th\u1ec3 c\u1ea7n \u0111i\u1ec1u ch\u1ec9nh ho\u1eb7c t\u00e1i c\u1ea5u h\u00ecnh, \u0111i\u1ec1u n\u00e0y kh\u00f4ng \u0111\u01b0\u1ee3c hi\u1ec3n th\u1ecb trong ph\u00e2n t\u00edch kho\u1ea3ng c\u00e1ch). Ngo\u00e0i ra, m\u1ed9t b\u1ed9 \u1ee9ng d\u1ee5ng back office ho\u00e0n to\u00e0n m\u1edbi \u0111\u01b0\u1ee3c gi\u1edbi thi\u1ec7u.<\/p>\n<p><img alt=\"Application Architecture: Gap Analysis\" decoding=\"async\" src=\"https:\/\/www.archimetric.com\/wp-content\/uploads\/2022\/02\/img_6184dc5b08926.png\"\/><\/p>\n<p>H\u00ecnh 23: Ki\u1ebfn tr\u00fac \u1ee9ng d\u1ee5ng: Ph\u00e2n t\u00edch kho\u1ea3ng c\u00e1ch<\/p>\n<h3>Giai \u0111o\u1ea1n D: Ki\u1ebfn tr\u00fac c\u00f4ng ngh\u1ec7 m\u1ee5c ti\u00eau v\u00e0 ph\u00e2n t\u00edch kho\u1ea3ng c\u00e1ch<\/h3>\n<p>G\u00f3c nh\u00ecn C\u01a1 s\u1edf h\u1ea1 t\u1ea7ng d\u01b0\u1edbi \u0111\u00e2y th\u1ec3 hi\u1ec7n t\u00ecnh tr\u1ea1ng m\u1ee5c ti\u00eau \u0111\u01b0\u1ee3c \u0111\u1ec1 xu\u1ea5t trong l\u0129nh v\u1ef1c c\u01a1 s\u1edf h\u1ea1 t\u1ea7ng c\u00f4ng ngh\u1ec7.<\/p>\n<p><img alt=\"Target Technology Architecture: Infrastructure View\" decoding=\"async\" src=\"https:\/\/www.archimetric.com\/wp-content\/uploads\/2022\/02\/img_6184dca80e4b5.png\"\/><\/p>\n<p>H\u00ecnh 24: Ki\u1ebfn tr\u00fac C\u00f4ng ngh\u1ec7 M\u1ee5c ti\u00eau: G\u00f3c nh\u00ecn C\u01a1 s\u1edf h\u1ea1 t\u1ea7ng<\/p>\n<p>H\u00ecnh 25 hi\u1ec3n th\u1ecb k\u1ebft qu\u1ea3 ph\u00e2n t\u00edch kho\u1ea3ng c\u00e1ch to\u00e0n c\u1ee5c c\u1ee7a ki\u1ebfn tr\u00fac c\u00f4ng ngh\u1ec7. C\u00e1c m\u00e1y ch\u1ee7 back-office chung ri\u00eang bi\u1ec7t s\u1ebd b\u1ecb lo\u1ea1i b\u1ecf. Nh\u00f3m m\u00e1y ch\u1ee7 ban \u0111\u1ea7u c\u1ee7a Home &amp; Away s\u1ebd tr\u1edf th\u00e0nh nh\u00f3m d\u1ecbch v\u1ee5 back-office trung t\u00e2m c\u1ee7a ArchiSurance, v\u00e0 m\u1ed9t nh\u00f3m m\u00e1y ch\u1ee7 sao l\u01b0u b\u1ed5 sung s\u1ebd \u0111\u01b0\u1ee3c \u0111\u1eb7t t\u1ea1i SSC t\u1ea1i tr\u1ee5 s\u1edf ch\u00ednh PRO-FIT. Ngo\u00e0i ra, c\u00f2n c\u00f3 m\u1ed9t m\u00e1y ch\u1ee7 qu\u1ea3n l\u00fd t\u00e0i li\u1ec7u sao l\u01b0u trong b\u1ed9 ph\u1eadn back-office c\u1ee7a Home &amp; Away. B\u1ed9 c\u00f4ng c\u1ee5 back-office m\u1edbi v\u00e0 h\u1ec7 th\u1ed1ng qu\u1ea3n l\u00fd t\u00e0i li\u1ec7u s\u1ebd \u0111\u01b0\u1ee3c sao ch\u00e9p tr\u00ean c\u00e1c m\u00e1y ch\u1ee7 ch\u00ednh v\u00e0 m\u00e1y ch\u1ee7 sao l\u01b0u t\u01b0\u01a1ng \u1ee9ng.<\/p>\n<p><img alt=\"Technology Architecture: Gap Analysis\" decoding=\"async\" src=\"https:\/\/www.archimetric.com\/wp-content\/uploads\/2022\/02\/img_6184dced2bd26.png\"\/><\/p>\n<p>H\u00ecnh 25: Ki\u1ebfn tr\u00fac C\u00f4ng ngh\u1ec7: Ph\u00e2n t\u00edch Kho\u1ea3ng c\u00e1ch<\/p>\n<h3>L\u1eadp k\u1ebf ho\u1ea1ch Tri\u1ec3n khai v\u00e0 Di chuy\u1ec3n<\/h3>\n<p>TOGAF 9 \u0111\u00e3 gi\u1edbi thi\u1ec7u c\u00e1c ki\u1ebfn tr\u00fac chuy\u1ec3n ti\u1ebfp cho c\u00e1c giai \u0111o\u1ea1n E v\u00e0 F, th\u1ec3 hi\u1ec7n c\u00e1c tr\u1ea1ng th\u00e1i trung gian kh\u1ea3 thi (\u201c\u0111\u1ec9nh cao\u201d) gi\u1eefa ki\u1ebfn tr\u00fac c\u01a1 s\u1edf v\u00e0 ki\u1ebfn tr\u00fac m\u1ee5c ti\u00eau.<\/p>\n<p>Trong ArchiMate, ki\u1ebfn tr\u00fac c\u01a1 s\u1edf, ki\u1ebfn tr\u00fac m\u1ee5c ti\u00eau v\u00e0 ki\u1ebfn tr\u00fac chuy\u1ec3n ti\u1ebfp c\u00f9ng c\u00e1c m\u1ed1i quan h\u1ec7 gi\u1eefa ch\u00fang \u0111\u01b0\u1ee3c th\u1ec3 hi\u1ec7n b\u1eb1ng g\u00f3c nh\u00ecn Di chuy\u1ec3n:<\/p>\n<p>G\u00f3c nh\u00ecn Di chuy\u1ec3n bao g\u1ed3m c\u00e1c m\u00f4 h\u00ecnh v\u00e0 kh\u00e1i ni\u1ec7m c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng \u0111\u1ec3 x\u00e1c \u0111\u1ecbnh qu\u00e1 tr\u00ecnh chuy\u1ec3n \u0111\u1ed5i t\u1eeb m\u1ed9t ki\u1ebfn tr\u00fac hi\u1ec7n t\u1ea1i sang m\u1ed9t ki\u1ebfn tr\u00fac mong mu\u1ed1n.<\/p>\n<p>H\u00ecnh 26 hi\u1ec3n th\u1ecb m\u1ed9t v\u00ed d\u1ee5 cho t\u00ecnh hu\u1ed1ng hi\u1ec7n t\u1ea1i. B\u1ed9 ph\u1eadn CNTT c\u1ee7a ArchiSurance kh\u00f4ng c\u00f3 \u0111\u1ee7 ngu\u1ed3n l\u1ef1c \u0111\u1ec3 th\u1ef1c hi\u1ec7n t\u00edch h\u1ee3p h\u1ec7 th\u1ed1ng back-office v\u00e0 t\u00edch h\u1ee3p h\u1ec7 th\u1ed1ng CRM \u0111\u1ed3ng th\u1eddi. Do \u0111\u00f3, m\u1ed9t ki\u1ebfn tr\u00fac chuy\u1ec3n ti\u1ebfp thay th\u1ebf hai h\u1ec7 th\u1ed1ng CRM b\u1eb1ng m\u1ed9t h\u1ec7 th\u1ed1ng nh\u01b0ng c\u00f3 c\u00e1c h\u1ec7 th\u1ed1ng back-office ri\u00eang bi\u1ec7t. M\u1ed9t ki\u1ebfn tr\u00fac kh\u00e1c c\u00f3 b\u1ed9 c\u00f4ng c\u1ee5 back-office nh\u01b0ng hai \u1ee9ng d\u1ee5ng CRM.<\/p>\n<p><img alt=\"Migration View\" decoding=\"async\" src=\"https:\/\/www.archimetric.com\/wp-content\/uploads\/2022\/02\/img_6184dd26dc67a.png\"\/><\/p>\n<p>H\u00ecnh 26: G\u00f3c nh\u00ecn Di chuy\u1ec3n<\/p>\n<p>C\u00e1c ki\u1ebfn tr\u00fac chuy\u1ec3n ti\u1ebfp h\u1ed7 tr\u1ee3 l\u1eadp k\u1ebf ho\u1ea1ch c\u00e1c d\u1ef1 \u00e1n tri\u1ec3n khai nh\u01b0 t\u00edch h\u1ee3p CRM v\u00e0 t\u00edch h\u1ee3p \u1ee9ng d\u1ee5ng back-office. Th\u1ee9 t\u1ef1 c\u1ee7a c\u00e1c d\u1ef1 \u00e1n n\u00e0y ph\u1ee5 thu\u1ed9c v\u00e0o ki\u1ebfn tr\u00fac chuy\u1ec3n ti\u1ebfp \u0111\u01b0\u1ee3c ch\u1ecdn. \u0110i\u1ec1u n\u00e0y c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c th\u1ec3 hi\u1ec7n trong s\u01a1 \u0111\u1ed3 B\u1ed1i c\u1ea3nh D\u1ef1 \u00e1n TOGAF (H\u00ecnh 27):<\/p>\n<p>S\u01a1 \u0111\u1ed3 B\u1ed1i c\u1ea3nh D\u1ef1 \u00e1n th\u1ec3 hi\u1ec7n ph\u1ea1m vi c\u00e1c g\u00f3i c\u00f4ng vi\u1ec7c c\u1ea7n \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n trong khu\u00f4n kh\u1ed5 m\u1ed9t l\u1ed9 tr\u00ecnh chuy\u1ec3n \u0111\u1ed5i r\u1ed9ng l\u1edbn h\u01a1n. S\u01a1 \u0111\u1ed3 m\u1ed1i quan h\u1ec7 b\u1ed1i c\u1ea3nh d\u1ef1 \u00e1n k\u1ebft n\u1ed1i c\u00e1c g\u00f3i c\u00f4ng vi\u1ec7c v\u1edbi c\u00e1c t\u1ed5 ch\u1ee9c, ch\u1ee9c n\u0103ng, d\u1ecbch v\u1ee5, quy tr\u00ecnh, \u1ee9ng d\u1ee5ng, d\u1eef li\u1ec7u v\u00e0 c\u00f4ng ngh\u1ec7 s\u1ebd \u0111\u01b0\u1ee3c th\u00eam v\u00e0o, lo\u1ea1i b\u1ecf ho\u1eb7c b\u1ecb \u1ea3nh h\u01b0\u1edfng b\u1edfi d\u1ef1 \u00e1n.<\/p>\n<p><img alt=\"TOGAF Project Context Diagram represented in ArchiMate\" decoding=\"async\" src=\"https:\/\/www.archimetric.com\/wp-content\/uploads\/2022\/02\/img_6184dd5ff3cea.png\"\/><\/p>\n<p>H\u00ecnh 27: S\u01a1 \u0111\u1ed3 B\u1ed1i c\u1ea3nh D\u1ef1 \u00e1n TOGAF \u0111\u01b0\u1ee3c bi\u1ec3u di\u1ec5n b\u1eb1ng ArchiMate<\/p>\n<h2>T\u00ecnh hu\u1ed1ng 2: Qu\u1ea3n l\u00fd Danh m\u1ee5c Tr\u1ef1c tuy\u1ebfn<\/h2>\n<p>Trong t\u00ecnh hu\u1ed1ng n\u00e0y, tr\u1ea1ng th\u00e1i m\u1ee5c ti\u00eau c\u1ee7a T\u00ecnh hu\u1ed1ng 1 \u0111\u01b0\u1ee3c coi l\u00e0 c\u01a1 s\u1edf m\u1edbi, v\u00e0 kh\u00e1ch h\u00e0ng c\u00f3 th\u1ec3 truy c\u1eadp tr\u1ef1c ti\u1ebfp danh m\u1ee5c b\u1ea3o hi\u1ec3m c\u1ee7a h\u1ecd qua web. B\u1eb1ng c\u00e1ch cho ph\u00e9p kh\u00e1ch h\u00e0ng:<\/p>\n<ul>\n<li>Mua, gia h\u1ea1n ho\u1eb7c ch\u1ec9nh s\u1eeda b\u1ea3o hi\u1ec3m nh\u00e0, du l\u1ecbch, \u00f4 t\u00f4 ho\u1eb7c b\u1ea3o hi\u1ec3m chi ph\u00ed ph\u00e1p l\u00fd tr\u1ef1c tuy\u1ebfn m\u1ed9t c\u00e1ch an to\u00e0n theo c\u00e1c quy t\u1eafc m\u00e0 ArchiSurance s\u1eed d\u1ee5ng khi th\u1ef1c hi\u1ec7n kinh doanh<\/li>\n<li>Nh\u1eadn h\u1ed7 tr\u1ee3 cho c\u00e1c giao d\u1ecbch tr\u1ef1c tuy\u1ebfn th\u00f4ng qua:\n<ul>\n<li>T\u00ecm ki\u1ebfm c\u00e2u tr\u1ea3 l\u1eddi trong c\u01a1 s\u1edf tri th\u1ee9c<\/li>\n<li>B\u1eaft \u0111\u1ea7u m\u1ed9t phi\u00ean tr\u00f2 chuy\u1ec7n v\u1edbi nh\u00e2n vi\u00ean ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng (CSR)<\/li>\n<li>Vi\u1ebft v\u00e0 g\u1eedi email th\u00f4ng qua bi\u1ec3u m\u1eabu web, \u0111\u01b0\u1ee3c ph\u1ea3n h\u1ed3i b\u1edfi m\u1ed9t CSR<\/li>\n<li>Y\u00eau c\u1ea7u m\u1ed9t cu\u1ed9c g\u1ecdi \u0111i\u1ec7n tho\u1ea1i t\u1eeb m\u1ed9t CSR th\u00f4ng qua bi\u1ec3u m\u1eabu web<\/li>\n<\/ul>\n<\/li>\n<li>Nh\u1eadn th\u00f4ng tin v\u00e0 c\u00e1c \u01b0u \u0111\u00e3i \u0111\u1eb7c bi\u1ec7t t\u1eeb c\u00e1c \u0111\u1ed1i t\u00e1c c\u1ee7a ArchiSurance \u0111\u1ec3 \u0111\u00e1p \u1ee9ng nhu c\u1ea7u c\u1ee7a h\u1ecd, ch\u1eb3ng h\u1ea1n nh\u01b0 d\u1ecbch v\u1ee5 ng\u00e2n h\u00e0ng v\u00e0 l\u1eadp k\u1ebf ho\u1ea1ch t\u00e0i ch\u00ednh, \u0111\u1ea7u t\u01b0, th\u1ebb t\u00edn d\u1ee5ng v\u00e0 c\u00e1c lo\u1ea1i b\u1ea3o hi\u1ec3m kh\u00e1c<\/li>\n<\/ul>\n<p>Hi\u1ec7n t\u1ea1i ch\u01b0a c\u00f3 m\u00f4 h\u00ecnh n\u00e0o s\u1eb5n s\u00e0ng cho t\u00ecnh hu\u1ed1ng n\u00e0y. The Open Group khuy\u1ebfn kh\u00edch c\u00e1c th\u00e0nh vi\u00ean \u0111\u00f3ng g\u00f3p v\u00e0o c\u00e1c phi\u00ean b\u1ea3n t\u01b0\u01a1ng lai c\u1ee7a nghi\u00ean c\u1ee9u tr\u01b0\u1eddng h\u1ee3p n\u00e0y. C\u00e1c ng\u01b0\u1eddi \u0111\u00f3ng g\u00f3p c\u00f3 th\u1ec3 m\u1edf r\u1ed9ng ho\u1eb7c b\u1ed5 sung chi ti\u1ebft cho hai t\u00ecnh hu\u1ed1ng \u0111\u01b0\u1ee3c gi\u1edbi thi\u1ec7u \u1edf \u0111\u00e2y ho\u1eb7c t\u1ea1o ra c\u00e1c t\u00ecnh hu\u1ed1ng m\u1edbi. Tuy nhi\u00ean, \u0111\u1ec3 h\u1ed7 tr\u1ee3 m\u1ed9t b\u1ed9 c\u00f4ng vi\u1ec7c m\u1ea1ch l\u1ea1c, ki\u1ebfn tr\u00fac c\u01a1 s\u1edf c\u1ee7a c\u00e1c t\u00ecnh hu\u1ed1ng thay \u0111\u1ed5i m\u1edbi n\u00ean l\u00e0 ki\u1ebfn tr\u00fac c\u01a1 s\u1edf ho\u1eb7c m\u1ee5c ti\u00eau c\u1ee7a c\u00e1c t\u00ecnh hu\u1ed1ng thay \u0111\u1ed5i \u0111\u01b0\u1ee3c gi\u1edbi thi\u1ec7u \u1edf \u0111\u00e2y.<\/p>\n<h1>T\u00e0i li\u1ec7u tham kh\u1ea3o<\/h1>\n<ol>\n<li><a href=\"http:\/\/opengroup.org\/\">TOGAF\u00ae Phi\u00ean b\u1ea3n 9.1<\/a>, The Open Group, xu\u1ea5t b\u1ea3n b\u1edfi The Open Group, 2011.<\/li>\n<li><a href=\"https:\/\/www.opengroup.org\/archimate-forum\/archimate-overview\">Th\u00f4ng s\u1ed1 k\u1ef9 thu\u1eadt ArchiMate\u00ae 2.0<\/a>, The Open Group, th\u00e1ng 1 n\u0103m 2012.<\/li>\n<li>Doest, H., Iacob, M.-E., Lankhorst, M.M. (ch\u1ee7 bi\u00ean), v\u00e0 van Leeuwen, D.: Kh\u1ea3 n\u0103ng v\u00e0 V\u00ed d\u1ee5 v\u1ec1 G\u00f3c nh\u00ecn, Giao h\u00e0ng ArchiMate D3.4.1a v2, TI\/RS\/2003\/091, Vi\u1ec7n Telematica, Enschede, H\u00e0 Lan, 2004.<\/li>\n<li>van den Berg, H., Moelaert, F.: B\u00e0n th\u1eed nghi\u1ec7m m\u1edf PRO-FIT Autoschade, Giao h\u00e0ng B\u00e0n th\u1eed nghi\u1ec7m WP3\/N004\/V001, TRC, Enschede, H\u00e0 Lan, 1997.<\/li>\n<li><a href=\"https:\/\/www.visual-paradigm.com\/guide\/archimate\/what-is-archimate\/\">ArchiMate l\u00e0 g\u00ec?<\/a><\/li>\n<li><a href=\"https:\/\/www.visual-paradigm.com\/guide\/archimate\/full-archimate-viewpoints-guide\/\">H\u01b0\u1edbng d\u1eabn \u0111\u1ea7y \u0111\u1ee7 v\u1ec1 c\u00e1c quan \u0111i\u1ec3m ArchiMate<\/a><\/li>\n<li><a href=\"https:\/\/www.visual-paradigm.com\/guide\/archimate\/archimate-3-update\/\">C\u1eadp nh\u1eadt ArchiMate 3<\/a><\/li>\n<li><a href=\"https:\/\/www.visual-paradigm.com\/guide\/archimate\/whats-new-in-archimate-3\/\">\u0110i\u1ec1u m\u1edbi trong ArchiMate 3?<\/a><\/li>\n<li><a href=\"https:\/\/www.visual-paradigm.com\/guide\/archimate\/using-archimate-tool-with-togaf-adm\/\">S\u1eed d\u1ee5ng c\u00f4ng c\u1ee5 ArchiMate v\u1edbi TOGAF ADM<\/a><\/li>\n<li><a href=\"https:\/\/www.visual-paradigm.com\/guide\/archimate\/how-to-use-value-stream-in-archimate\/\">L\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 s\u1eed d\u1ee5ng lu\u1ed3ng gi\u00e1 tr\u1ecb trong ArchiMate 3.1?<\/a><\/li>\n<li><a href=\"https:\/\/www.visual-paradigm.com\/guide\/archimate\/what-is-new-in-archimate-3.1\/\">\u0110i\u1ec1u m\u1edbi trong ArchiMate 3.1<\/a><\/li>\n<\/ol>\n","protected":false},"excerpt":{"rendered":"<p>ArchiSurance\u6848\u4f8b\u7814\u7a76\u662f\u4e00\u4e2a\u865a\u6784\u7684\u793a\u4f8b\uff0c\u65e8\u5728\u8bf4\u660eArchiMate\u00ae\u5efa\u6a21\u8bed\u8a00\u5728TOGAF\u00ae\u6846\u67b6\u4e2d\u7684\u4f7f\u7528\u3002\u6848\u4f8b\u7814\u7a76\u6d89\u53ca\u4fdd\u9669\u516c\u53f8ArchiSurance\uff0c\u8be5\u516c\u53f8\u662f\u7531\u4e09\u5bb6\u4ee5\u524d\u72ec\u7acb\u7684\u516c\u53f8\u5408\u5e76\u800c\u6210\u7684\u3002\u6848\u4f8b\u7814\u7a76\u63cf\u8ff0\u4e86\u516c\u53f8\u7684\u57fa\u7ebf\u67b6\u6784\uff0c\u7136\u540e\u662f\u4e00\u4e9b\u53d8\u66f4\u573a\u666f\u3002\u672c\u6848\u4f8b\u7814\u7a76\u9700\u8981\u4f5c\u4e3a\u8ba4\u8bc1\u7684ArchiMate\u57f9\u8bad\u8bfe\u7a0b\u7684\u8303\u4f8b\u3002\u4f46\u662f\uff0c\u5b83\u4e0d\u662fTOGAF\u5b9a\u4e49\u7684\u4e00\u90e8\u5206\u3002\u8fd9\u9879\u5de5\u4f5c\u901a\u8fc7\u8bf4\u660eTOGAF\u548cArchiMate\u6807\u51c6\u7684\u7ec4\u5408\u4f7f\u7528\uff0c\u652f\u6301\u5f00\u653e\u5f0f\u56e2\u961f\u7684\u65e0\u8fb9\u754c\u4fe1\u606f\u6d41\u613f\u666f\uff0c\u4ee5\u4fbf\u5728\u4e0d\u540c\u7684\u7ec4\u7ec7\u3001\u7cfb\u7edf\u548c\u8ba1\u5212\u4e2d\u4e00\u81f4\u5730\u8868\u793a\u4f53\u7cfb\u7ed3\u6784\u4fe1\u606f\u3002<\/p>\n","protected":false},"author":3479,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_yoast_wpseo_title":"Case study ArchiSurance \u2013 V\u00ed d\u1ee5 v\u1ec1 TOGAF v\u00e0 ArchiMate","_yoast_wpseo_metadesc":"B\u1ea3n d\u1ecbch ti\u1ebfng Anh \u0111\u1ea7y \u0111\u1ee7 c\u1ee7a case study ArchiSurance: minh h\u1ecda c\u00e1ch s\u1eed d\u1ee5ng th\u1ef1c t\u1ebf ArchiMate trong khung TOGAF. Bao g\u1ed3m ki\u1ebfn tr\u00fac c\u01a1 s\u1edf (kinh doanh, \u1ee9ng d\u1ee5ng, d\u1eef li\u1ec7u, c\u00f4ng ngh\u1ec7), b\u1ea3n \u0111\u1ed3 ng\u01b0\u1eddi li\u00ean quan, \u0111\u1ed9ng c\u01a1, nguy\u00ean t\u1eafc, hai t\u00ecnh hu\u1ed1ng thay \u0111\u1ed5i (t\u1ed1i \u01b0u h\u00f3a \u1ee9ng d\u1ee5ng v\u00e0 qu\u1ea3n l\u00fd danh m\u1ee5c \u0111\u1ea7u t\u01b0 tr\u1ef1c tuy\u1ebfn), ph\u00e2n t\u00edch kho\u1ea3ng c\u00e1ch, l\u1eadp k\u1ebf ho\u1ea1ch chuy\u1ec3n \u0111\u1ed5i v\u00e0 c\u00e1c t\u00e0i li\u1ec7u tham kh\u1ea3o. L\u00fd t\u01b0\u1edfng cho ng\u01b0\u1eddi h\u1ecdc TOGAF v\u00e0 ArchiMate c\u0169ng nh\u01b0 chu\u1ea9n b\u1ecb ch\u1ee9ng ch\u1ec9.","fifu_image_url":"","fifu_image_alt":"","footnotes":""},"categories":[51,126],"tags":[],"class_list":["post-11026","post","type-post","status-publish","format-standard","hentry","category-enterprise-architecture","category-togaf"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Case study ArchiSurance \u2013 V\u00ed d\u1ee5 v\u1ec1 TOGAF v\u00e0 ArchiMate<\/title>\n<meta name=\"description\" content=\"B\u1ea3n d\u1ecbch ti\u1ebfng Anh \u0111\u1ea7y \u0111\u1ee7 c\u1ee7a case study ArchiSurance: minh h\u1ecda c\u00e1ch s\u1eed d\u1ee5ng th\u1ef1c t\u1ebf ArchiMate trong khung TOGAF. 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